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Warm hotel, full of love. The proprietress is very good, warmly introduces the surrounding traffic, prompts a fireworks show at night, and provides a brief map. Especially breakfast, freshly baked bread, large pieces of fruit, is the best breakfast I have in Germany, unexpected joy!

We have stayed at this hotel several times. Despite booking well in advance, we were given a room facing the kitchen. As it was very hot, the exhaust fan was very loud when the window was open. After speaking to reception, the lady treated us professionally. Despite the hotel being fully booked because of a concert, we were given a quieter room. That's customer service, and that in a hotel with 330 beds!👍 The breakfast is extremely good and perfectly organized. Bravo to the management.

Located in the very close to the city but quietly, this hotel offers very clean apartments and the welcome is really very warm. The room for four is large enough to welcome everyone you don't walk over, the bedroom is of good quality and the bathroom is very clean. The hotel is located in the heart of the city, and the hotel is located in the heart of the city. The hotel is a very nice hotel, and the hotel is a very nice hotel.

After entering the room, I found out that this is a leap-floor suite. There is a relatively large hall underneath, with the bathroom and kitchen below. Stepping up to the next floor is the bedroom. The space in the whole room is very large. There is free parking outside the hotel, and there are plenty of parking spaces - this is a hotel where customers and restaurants are integrated, and the room we live in is in the VILLA area. It can be rented at this price and it is great value. Of course, its location is best to drive past by yourself. The decoration of the room has been around for a certain period of time, of course, this has no special impact on the experience of staying. Although I brought the kitchen, I don't know why there are no kitchen utensils. I arrived at the hotel very late. There is no restaurant to open the door. I want to make something to eat, but there are no kitchen utensils such as meal pots and plates. There are stoves and nothing can be done. I didn't want to understand this: it is better not to label the kitchen, since the label has the kitchen should bring the matching kitchenware together. The hotel has no front desk staff after 8 pm. You need to go to the Access Code issued by the hotel to get the key and then find the room by yourself. There is no staff guide, it takes some time to find the room by yourself, this must be paid attention to.

We booked this hotel last minute to visit Heidelberg, we are in shock when we go to the room because the room are well prepared & its cold! have aircond in it! We love all things in the room. all well. room with balcony, aircond, smart home functions, big flat tv with nexflix, coffee machine, kitchen & utensils. its complete like a studio house. The receptionist also so friendly. there is mistakes from Trip.Com state check out time at 12 but actually is at 11. then we not ready because we think the time was at 12. then they came & gave us time to check out. all so good for sure we will come again to this hotel.

Convenient location with easy access to both Autobahn and historic Heidelberg via tram stop just outside the door. Free, safe parking. Hotel owners trained in USA and speak fluent English. Unusual for a traditional German hotel, clean rooms are air-conditioned and accessible by elevator. Comfortable beds made for a great night's sleep. Wonderful breakfast included in price. Bar offers great food and astounding variety of spirits and cocktails. Car aficionados: take note of hood ornaments displayed in typically ”gemütlich” restaurant Stube. Wish we could have stayed for more than one night. Highly recommended!

First of all during this critical moments in the world due to the COVID 19 safety it’s out of great importance! This hotel has it, all personal where wearing masks and everyone is responsible. Very professional and friendly hotel personnel, I had a shower head problem and Hotel tech arrived in a min, replace it in the blink of an eye. I felt welcome safe and take good care of. With this review I would like to thank all the hotel stuff for doing such a great job and hope to see you again on my next booking.