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The hotel is located on the edge of Coburg, about 20 minutes walk to the city centre. The hotel is ok in itself, unfortunately the staff (reception and service) was not optimal with me. When cleaning, I'm not sure if it is made daily, because on the ground you could see dirt of several days. I was there several days too. The Vienna Easy in Cobrug is completely disconnected from service and friendliness, for example, against the house in Günzburg.

I enjoyed the stay here as the room is very new and clean. The bed is very comfortable. My room was facing the train track, so when I opened the window, I could hear the occasional noise from the passing train. Otherwise, it was peaceful when the window was closed. The location of the hotel is good as it is less than 10 minutes walk to Marktplatz, which is the city center. The breakfast has a nice selection of eggs, cold cuts, cheese, bread, etc. They are freshly prepared and replenished regularly.

I stayed at this hotel numerous times when it was under the Romantik Hotel umbrella. It has since changed hands, and it shows. I should start with a positive. The staff is excellent. Unfortunately, the front desk is not staffed until 3:00. The rooms are beginning to look very shabby. The bathrooms are still great. There are sodas and water in the refrigerator to drink without cost. The breakfast was really mediocre. There was a large selection of dry cereal, but the cheese and cold cut selection was limited, pale, and unappetizing. The fruit was equally disappointing. The hot food was ordinary. Most annoying was that one has to get coffee from a machine. If there is a tour group, there are pots of coffee. Otherwise, one has to get coffee yourself from a machine, and fiddling with a machine is one thing that I do not want to do first thing in the morning. In order to attract a young ”hip” clientele, the new owners are being cute, and I *hate* cute. The do not disturb signs read ”Rabies area. Wild animals is room!” and ”Danger! I am sleeping” There is also a cutesy thing about the staff wearing red shoes. Not an issue for me, but because the hotel is several buildings combined, there are several short flights of stairs. To end with some more positives, the hotel is a short walk from the train station and there are several nice, local restaurants nearby.

We have again found the importance of service and customer orientation, attention and friendliness. We have found all this at both the reception and the breakfast room by the staff. We had the family room with a large bathroom and we felt very well. Furthermore we could submit our wheels and connect, in a multi-stage, open garage, but protected from rain. We were able to go back to the hotel by a slim way from the vest. We thank the Service Team because they made our stay around.