Ανακαλύψτε τη διαμονή σας σε Sharm El Sheikh

The hotel describes elegance and luxury. Sadly this is very far from the truth. The hotel is separated into two sides of a busy street. The mountain side is 2 star at best. After the reception staff promise you better rooms for under the table bribes, we got the most disgusting room. Balcony door won't close or lock. 50% of the floor tiles were cracked or loose. Bits falling off everywhere. So got moved to a 3rd room. Breakfast was aweful and couldnt be worse if they tried. No cups, no plates, nothing nice apart from eggs. Tables dirty and if you are in a wheel chair and have any mobility difficulties, this hotel is not for you. Stairs, stairs and more stairs. No lifts. All your luggage must be carried. They offer to take luggage to your room, but after 30 mins waiting for it to arrive, I collected myself. £550 later upgraded to the beach side. This side is better, at an honest 3 star at the very best. Rooms are spacious, but old dated furniture, not luxurious bedding ,but does have a mini bar. Pool area is really nice and beach 20m away.. parasols around the pool broken , but usually empty and plenty of space. Not all squashed on top of each other. Beach loungers must be reserved before 7am or you will not get anything. Restaurants and drinks. Breakfast ok, omelette, salads, some fruits. Not really cater for English taste. Always waiting for cups but mostly have to use 5 star paper cups 😕 Dinner very bland and always the same. All inclusive.. No snacks during the day. 1 x beach bar, but only serve 5 x alcoholic drinks, sort drinks and coffee. . 10am to 10pm only No pool bar or all inc hotel bar. Location good with a nice prominade to walk to main naana bay shopping square Positives Pool area, gardens, beach and animation team Negatives Food, hotel outdated, cleanliness and daytime facilities.. needs upkeep and replace things that are broken, not just leave it there Generally Overrated, underwhelmed

The room is clean and quite large. From the balcony door, you can go uphill to the swimming pool No. 5. The main restaurant is in the beach wing. It takes about seven or eight minutes to walk there. You can also call for a shuttle bus to pick you up.

Lovely hotel with the most amazing staff. 'Ash' at the pool bar was so attentive all day with the service and always cheerful. Sayed always ensured we had our towels and beds where we wanted them. The hotel was not full, so there were plenty of sunbeds. The animation team was so friendly and happy. Always stopped to chat and were not pushy. The food wasn't always the best, but there was always something you could find to eat. 3 of us did have a touch of the 'pharaohs' revenge', but thays not unusual in egypt, and we weren't really unwell with it. Our rooms were cleaned and tidy every day, comfortable and well placed. Flush didn't work on the toilet, but Caroline in guest relations got it sorted within 24 hours (after reporting it twice to reception who didn't address it). Caroline checked in woth is daily, she was super efficient. There was refurbishment work going on, but it didn't impact on the facilities. The only negative is the checkout. We paid extra to keep our room until 4 pm, that was the latest they would allow us to keep it. Our pick-up wasn't until 7.20pm. They cut off our all inclusive wrist bands at checkout time (even though we checked out 10 minutes early), so we were unable to eat before we left for the airport, and we had skipped lunch. The receptionist's attitude was somewhat blunt and unhelpful. However, we decided we weren't missing much where the restaurant food was concerned and certainly wouldn't have paid an additional fee for it! All in all a very enjoyable week, and we would return - we can not praise the staff team enough (well, most of them).

This hotel has a special party time, which only starts on Thursday night and Sunday night. It ends at 3:00 am the next day. If you have friends who like it, you can choose this. It is free to participate if you stay in the hotel. I stayed for four nights and caught up with it twice. The characteristics of each time were different. The dance area and the residential area are separated. The hotel still protects the residential area very well. There are people watching over it. It is not easy for strangers to come to the residential area. It is still relatively safe. It is usually very quiet. It has its own beach area. It is very close to walk there. It is very convenient to watch the sea and swim every day.

The front desk service was very poor. We were made to wait for a long time when we checked in, but others checked in immediately. When we asked another front desk about the price of the hotel, they also made us wait for a long time and did not tell us the price. They asked us to book on other platforms. They were very arrogant and rude. The service was not worthy of such a high price.