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We booked this hotel for one night as a special treat to celebrate my birthday. The taxi dropped us at the back of the hotel and it wasn’t immediately clear where Reception was situated, however a friendly cleaner was soon able to direct us. The lifts do not access every floor so we also had to climb 19 stairs to book in at Reception. Easy for some, but with multi-joint osteoarthritis and a recent knee replacement this wasn’t great news for me. The lady at Reception was a little brusque and dropped the key into my husband’s palm without indicating how to find our room. She seemed surprised to be asked for directions but then carried our case back down the 19 stairs and directed us to the lift with instructions on how to find our room. First impression of our room was good. The extra euros for a panoramic views across the coast was worth it. The room was smaller than expected and rather dated but it was clean. The bathroom was lovely with the added bonus of a walk-shower. We went booked into a nearby restaurant for dinner and had the most amazing evening. Feeling tired, relaxed and happy we headed back to the hotel unaware that we were about to have one of the worst nights sleep, in a hotel, that we had ever had. Twin beds were pushed together and as I lowered myself to sit on the bed I heard springs “twanging” and immediately felt a lumpy and uneven mattress which felt hard in some places and soft in others. I hoped it would feel a little more comfortable once lying down, but unfortunately not. Every movement I made, and I do toss and turn due to pain each night, was accompanied by noisy springs which felt like they were poking me in the back with the additional discomfort of what felt like a hard wooden slat just below the surface of the mattress. There was absolutely no possibility of any sleep on that bed and as the hours passed I knew that my birthday plans of spending the day exploring the pueblo had now been thwarted. I could only lie there and imagine the joy I would feel the following morning when I would be able to taxi back to our apartment in Benalmadena and climb into my, relatively speaking, luxurious bed. At 4am, my husband kindly offered to swap beds as he felt that his bed might be marginally more comfortable than mine. He was right, it was. Well, it was slightly less noisy at least. I remained wide awake until it was time to rise, furiously composing, in my mind, the wording of my complaint to Reception prior to checking out. Breakfast was self-service and included in the price but wasn’t particularly appetising. Husband managed a small cooked breakfast consisting of rather anaemic looking boiled bacon, sausage and beans. I had coffee and a pastry. I still felt to annoyed and tired to enjoy breakfast. At check-out the Receptionist was lovely, which made it far more difficult to complain but I needed to express my unhappiness. I told her that the bed was the most uncomfortable bed I had ever slept in and that it should be removed

We have just returned from a 6 night visit to this hotel as a family of 4- 2 teenagers. The apartment was a good size, twin beds in the bedroom and comfortable double sofa bed in the lounge. Good facilities including washing machine and dishwasher which was very useful. Pool bar does decent food and drinks and was reasonably priced. 5 minute walk to the beach and promenade with lots of bars and restaurants near by. 30 minute walk to the marina or around 6 euros in a taxi. Bus stop at the end of the road towards either Malaga or Fuengirola. Highly recommended. We will definitely return.

We arrived at the hotel Alay on September 16th. A friendly staff member Monica, checked us in . As we are seniors she was extremely helpful. Gave us a choice of room, installed the hotel wifi on our phones. A very positive start. The hotel is lovely and bright. We had a beautiful view from our balcony. The bedroom was a good size. It could do with an upgrade. There are no drawers to put clothes into. Some shelves in the wardrobe, but certainly needed more space. Bathroom was small and a bit of a challenge getting into and out of the bath. The dining room was pleasant and room for everyone. Staff were most helpful. We enjoyed the great breakfast buffet. Everyone's taste was catered for. Pools and sun beds were very pleasant and quiet. We had a thoroughly wonderful holiday, and hope we can return again. Mary Buckley

From the first moment that we walked into the hotel we were met by very friendly and polite staff. We were given first class reception. During our stay we could not fault anything about the hotel and especially 'ALL' of the staff, who were impeccable and they should be commended for this. The attention to detail was flawless and we will certainly be returning and recommending to all of our friends.

Visited these apartments with a friend in November for first time and have to say we had a lovely stay. Located very central to all you need for a self catering holiday, 10 mins walk to beach and marina, supermarkets and shops all within 5 mins walk, bus stop at bottom of road. We stayed in room 408 and had nice view of street/main road/sea. The apartment was a 1 bedroom with separate living/cooking area which was ideal for myself and friend. Although no balcony in these apartments it wasn't an issue as we were out most of the time. Pool area is clean and had no issues getting sunbeds. All staff work very hard and always served with a smile. Big shout out to Raphael who made sure we had everything we needed. Drinks and food were of good standard and the karaoke bar below apartments is by far the best in town. Towels changed on 3rd day. This is an ideal base for anyone wanting to explore the surrounding area of Benalmadena/Torremolinos/Malaga. We will definitely return as the value for money was fantastic! Well done Doramar 👏

From start to finish, the staff were accommodating and friendly, ensuring that everything was up to high standards. The rooms were cleaned daily with fresh towels given. The hotel itself was decorated beautifully, so modern and aesthetic. We spent lots of time around the pool area which was filled with sun all day with plenty of sun beds. The location of the hotel was perfect, with restaurants, shops, leisure activities and night life all within a 5 minute walk. The breakfasts were always fresh, tasty and presented beautifully, with all serving staff greeting us in the morning with a smile. Would recommend this hotel to all my family and friends and hope to return in the near future.

There is no Wi-fi in this hotel for customers! We were 4 nights over there and were never able to use it, cause it’ s not working at all in a Room, at balcony or outside in the garden or pool areas. Don’t trust that it’ s there for you to use at your Stay. Overall the hotel is nice. There is sauna and hot tub in the garden and also a swimming pool to enjoy. Outside kitchen area provides a barbecue setting to use if you want and also needed tablewear and place to wash your dishes. Nicely set up. This hotel is small. Only few Rooms (10?) and in two floors. Most of them in the first floor. Balcony’s are separated with plants so you’d feel a little more like it’ s your own space. You can get a welcoming set of coffee pods, a few cold drinks and couple of tea bags, but if you are staying a bit longer than one night, a visit to a supermarket is maybe a good idea. The fridge is small size. You can hear the traffic and Bar noise from near by streets when sitting in outside areas, but Rooms are quite silenced. We did sleep well. If you don’t need to be in contact by Wi- Fi, You will relax nicely. There is a lot of steps to move around and no lifts. That is good to know if steps are impossible for you. For Us it didn’t make any difference. Good location. Easy to park nearby (it is free) or come by buses. In a walking distance there is restaurants, shops and nice place just to walk around in the hills of Pueblo.

Very helpful and friendly staff. Most professional. Beautiful gardens, lovely hotel clean and tidy. Modern with very enjoyable entertainment each evening. Most enjoyable stay that made a trip to remember with a perfect location. Nothing too much for the staff. Hairdresser on site and coffee shop too. A five minutes walk from the beach with 2 wonderful swimming pools on site.