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Hotel is very clean food was good good plenty to choose from its on the beach and in the middle of everything plenty of shops restaurants all around pool area right behind hotel use a keyboard from reception loads of sunbeds never had trouble finding 1 .air con not the strongest but OK staff helpful and friendly singer on 3 times a week .was a grat holiday and we would stay again

I am just back from JS Sol Can Pica fort and need another holiday to get over this hotel. We arrived late on August 28th 24. Peubleo, at the reception desk was anything but welcoming. I actually asked him could I take a glass of water which was warm and possibly there all day. I am used to spring water on tap but I was in for a shock. I understood that I had to pay £920 for 3 adults on b/b basis for 1 week. Peubleo informed me that I actually owed £ 1569 which included b/b and dinner each night. I asked could we cancel dinner as I had not booked it. He said I could not. I decided that I would leave it until the morning after and speak with front desk staff. The following morning I went to reception met Maria who was confrontational and she advised that the price was for b/b only . Back to the price she informed me that I booked 2 rooms which was ironic when I saw the 2 rooms. I paid her £1000 on 29th August '24. as that was my limit for the day I actually had to ring my bank and explain AIB were very helpful but advised me to be careful as this incident was unusual. Following day I gave Maria the balance of £569 Maria reportedly rang her manager who said I could not cheaper room as hotel was full I would have expected this :manager to speak with me personally . During our stay I never saw any manager and I feel I would recognize leadership role and how important that role is. We got a room on 3rd floor. To say the lift took me back in time my daughter said it looked like the one in Titanic. We finally arrived outside the room 315 we were tired but we had a laugh. The 2 single beds were comfortable . A/C was excellent and appreciated. There were no chairs to sit on we brought the chairs in the balcony which were garden seats. There was no lockers only 2 small metal tables at the side of each bed which were difficult to put my phone on . The wiring was dangerous and so old it needs rewiring as a matter of urgency. There was 1 socket in bedroom believe it or not It was over the beds. I was so frightened when we plugged in our phones that it might go on fire as the plug was hot. There were 2 sockets in the second room one of the socket had 3 way plugged in adaptor feeding the fridge and kettle and TV which I thought was overloading an archaic electricity supply. The other socket when I tried to plug in my phone just falling out. This second bedroom had a bed not a sofa which they said was there. It had a fridge which appreciated though quiet old also. By the way my husband had to ask for a kettle no cutlery, cups plates knives or spoons. The bathroom was shower over bath quiet adequate .The breakfast was lacking As a diabetic I found no cereals except coco pops, fruit was lacking but some mornings I did get an apple and it was beautiful. I like earl grey tea but no joy. I dont, recommend b/b. The jacuzzi ,steam room and sauna was brilliant and I thank you for providing it for my comfort. There is pool across th

I see lots of complaints about this hotel and I really cannot agree with them. it is a 3 star venue and very good value for money. OK, it is tired and overdue for renovation. but it was comfortable and we both slept very well (which counts for a lot with us old folk)! the food was very good (we did half board) and the staff were very good, friendly and very accommodating. the air con in our room did not cool. that was OK for us as were were they're mid May, but not so nice during July time. it needs servicing. if you want somewhere better, be prepared to pay a lot more. a week with flights and half board for £370 each is pretty good in my view!

Very good cleaning service, reception, very formal staff, something simple but very pleasant, I would recommend it to anyone who wants to travel and wants something comfortable and at a good price. We stayed for 5 days and had a great time.

We spent 2 days in this hotel. I really liked the location, city center, right on the embankment. We had a room with a sea view. The beach is nearby, a gorgeous view from the window, we will attach photos. Nice staff, responsive, arrived very late at night. I don’t know whether our message about this reached them or not, but we were met and accommodated. It was already almost 2 am. The only thing I didn’t like and I can’t help but say this. Very, very small shower stall. And also, we asked for a double bed but our request was not fulfilled. Will I come back here? Of course yes!