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The hotel is nice and pretty good , some times the problem is that outside Spain the service in Asia or sud America from the AC is made with care and details , on Spain they make nothing even help a old lady to move the bag , that is not nice !

Just returned from this hotel and it was absolutely brilliant. Fantastic positioning right on the marina. Absolutely spotless rooms and the best breakfast ever, certainly couldn’t complain. Only 10 minutes walk to Gibraltar border. And the town doesn’t have much to offer during the day but on a evening it comes alive with fantastic restaurants and atmosphere. We had and unbelievable time.

The hostal is located almost in the city center, close to Santuario de la Inmaculada Concepción, which is makes it easier to find the hostal in pretty densely built town. The room was quite large, but with no fridge and not optimal bed alignment, which made usage of space slightly inconvenient. The bathroom was large with a bathtub. There were two electrical sockets in the room, TV, AC, and wardrobe. There is no elevator in the building. The hostal is quite quiet, especially if your room windows are not facing the Calle del Sol. The Internet is stable and quite quick. You need to ask for the password as there is no mention of it in the room. There is small Dia just around the corner in 100m, El Jamon in 300m, Mercadona in 500m. There is nice large park on the border with Gibraltar in 700m. There are a lot of restaurants and bars in the area, where hostal is located. The bus station is also close in 750m, where you can take bus to Algeciras/Tarifa or towards Malaga. And Gibraltar crossing point is is 1.1km from the hostal. 500m to a beach Poniente on the West in the bay of Algeciras and 1.4km to a beach Levante on the East, which is very long ***** of sand facing an open sea. I do not recommend Gibraltar beaches as they are pretty small. The western beaches are in the Algeciras bay with lots of ships in it. And eastern beaches are far away and are in the shade of the rock in the second part of the day.

Booked 2 nights. The rooms look a bit like a Motel 6 from the outside, but are well appointed and modern on the inside. Each room has a terrace in the back (very nice). Pleasantly surprised, comfy, clean, in-room safe, kettle to make tea & coffee, mini refrigerator, great water pressure in the shower, continental breakfast available by the hotel lobby, nice outdoor patio and pool. Staff are very friendly amd speak English. Food is also available inside the casino too (great service, food and inexpensive). Would definitely recommend.

I decided after Stay 1 I wouldn't mind coming back... and in truth I did return later that week. So I was a repeat customer. Positives: -offered 2 PM late checkout as IHG Platinum -rooms are quiet -price was great and I got to earn IHG points Negatives: -no conditioner provided in the shower (if you're only going to provide two bottles in the shower to save on cost, make one conditioner!) -the mattress, a Pikolin, was definitely a budget mattress for a domestic audience. In the US, that mattress would be a problem for the hotel. Very, very hard. -they should install a credit card reader for their vending machine. I know Spain is a little behind on going 100% cashless, but I saw credit card readers on vending machines elsewhere so I think they would see the benefits of doing so. -they should just charge for parking. It's ”free” as it is, but most nights I could not get a spot and had to go into the neighborhood looking for one. -AC turns off after 10 hours regardless of what you do. So if you turn it on at 8 PM for an evening, it will turn off at 6 AM while you are still asleep, waking you up in a sweaty mess.

I have been staying in this hotel practically every weekend during the summer season for the last 3 years . I would describe my experience as “ Home away from Home” . Extremely happy! We have never had a bad word to say about the hotel . The staff always makes as feel very welcome. Staff are friendly and helpful , who go above and beyond to ensure we have a pleasant stay . The rooms are Clean and Comfortable , great views from our balcony to a Beautiful garden and a swimming pool. The Bar /restaurant very good service , ambiance , and Fab food . They really care about their clients. I would definitely recommend this hotel it offers good value for money

We stayed at this hotel due to our travel plan. Did not like the experience at all. They do not recognize your GHA Discovery status and provide no benefits at all. The receptionist was very rude to us and claimed that she was tired, I told her we would like to check in and she looked at us and said ”what name?” Am I checking into a 4-star NH branded hotel or a hostal? LOL. The first room we got had strong cigarette smell and we had to ask to change the room. The food we ordered was cold and the chicken fillet was dry as if it was made in a microwave. The breakfast did not offer a lot of variety. Will not return.