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Firt class place and clean, nice bathrooms and kitchen all you need,fantastic value. Bus stop very handy just a short walk to Mogan lovely little port and a boat ride away from Pauto Rico. Plenty of bars and restaurants not as cheap as Pauto Rico but you pay for the lovely view.

When we arrived by taxi from the airport we were a little shocked by the landscape in the area (think: dust and more dust, with very little green in sight). This hotel and the whole bay seemed like an oasis and we really enjoyed our stay, which was part 1 of our honeymoon. I had booked a room with private jacuzzi on the balcony, which we used on most nights of our stay as it was very relaxing in particular after a day of sightseeing and walking around all day and also because the pool unfortunately was only open until 6 p.m. which we found a pity a rather unusual. Both our room, the restaurant and pool area looked sleek and modern in design. We only had breakfast included and with the exception of the coffee (hence we were grateful for the Nespresso machine in our room) everything was excellent with great variety. Most of the guests when we were there were Norwegian and in general we found out that Gran Canaria must be extremely popular with Scandinavians in general and Norwegians in particular as the neighbouring village had a Norwegian church, Norwegian hairdresser, Norwegian café...you name it. We also appreciated the fact that the hotel had a small SPAR supermarket with normal (and very affordable, too) prices as opposed to the inflated hotel prices you would expect. There are several nice restaurants within walking distance. Dinner at the hotel is accompanied by life music...which you cannot ”escape” from your room, either. It ends at 9 p.m., though, so even if it is not your genre, it is bearable. We did not have a rental car and relied on public transport. There is a bus station (”Patalavaca”) a 5-minute-walk away from the hotel and we took the bus to Las Palmas, Maspalomas dunes and to Palmitos Park from there. Intervals are not the greatest, but it is very affordable and you can pay both with cash and card, so very tourist-friendly. Hotel staff was extremely friendly and service-oriented and we can wholeheartedly recommend this hotel.

The service was excellent, both in reception and restaurant, but the services in the facility were a bit unfavorable in the sense that personally, as I was with my pregnant wife, I had a room on the lowest floor the first day, everything was fine because there is an elevator, but The rest of the days they had them out of service, which in a place like that I think can't go wrong. The gym was a bit poor and the only machine that it had did not work well, the impossible parking on the second day was that I was able to get one and pay it to the hotel, when you go to make a reservation you will see a buffet breakfast option for €4 that does not exist lol. The rest all good. I think that services such as the elevator should be guaranteed to keep them in optimal conditions. For the rest all good.

Here now and I’m pleasantly surprised. After reading some bad reviews I was slightly anxious about coming . On arrival there was a mix up with our rooms. ( fault of the booking agent). I booked two apartments. Unfortunately only one was available but it was a duplex so for the first night we shared a duplex. Second day the other apartment was ready so two of us moved into that one. Rooms nice and clean and do have aircon. Pool towels available at reception and apparently in your rooms but yet to find them. Pool area is nice and lots of sun beds. Hotel staff are pleasant. Breakfast is Served 8-1030am, lunch 1230-1430 and dinner 1830-2100. Plenty of choice and really nice food. Some nights are themed bbq and Mexican and again really good. We like to eat out some nights but I found myself wanting to eat in the hotel mostly as it is good. Snacks in between main meal times( burgers and hot dogs) all local spirits available. Plenty of mixers and fresh juices. All in all a good hotel. Two happy adults and two happy teenage boys . I can only imagine the people complaining are the ones booking a 4 star and expecting a 5 star plus. Taxi to Puerto Rico 8 euros max. Cheaper through day. Europe centre is a bit rubbish but the Irish bar after 930 is great