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We stayed 1 night for an event in the center of Valencia, very correct hotel, spacious rooms and optional parking, although there is a place on the street, what we loved and would repeat if we return to Valencia was because of its collaborators, and this has never disappointed me. had happened, we arrived at the hotel around 1 in the morning after the event without dinner, we asked the waitresses if there would be an option for a sandwich or something, without thinking they offered us tortilla skewers, Russian salad, anchovies and they prepared a table for us 4, we loved that detail, since when you are outside your house they make you feel as if you were there, thank you very much Ana, Saray, Dani and José, for this detail that is appreciated in few places

We were going for an event, we arrived very late, and we were given a room with two double beds. We had hired a wedding room and we were immediately changed them. The staff were very friendly. The room was a little small, the large bathroom, but without shower. The best breakfast. All super rich. From outstanding ...the best of our stay, no doubt.

All very well. Fresh, clean and spacious. The air conditioning and the television worked without any problem. In addition, there are several cafeterias and restaurants nearby, very useful for breakfast. The only thing is that the elevator broke down during the stay. If you have knee problems or difficulty climbing steps, it may not be the best option.

Rather good hostel but weak breakfast

Tranquility of the apar**ent and the area. All new. Very comfortable. Good area to park in the afternoons especially. It is near a hospital. Wonderful reception Gemma. We would return without hesitation, in fact we extended our stay for 2 nights while there. Greetings to Gemma from León

Stayed for 4 nights during Feb and booked the ”studio room”. Load of horse sh*t. May as well have asked a random person if I can stay in their flat. It's an annex built in the middle of tall buildings with no charm/vibe at all. Good look getting a view of the sky. The pictures look fine online, until your in the room and find marks all over the walls, holes and peeling plaster board. Cherry on the cake was having a window which overlooks a white wall. Their entire ”24hr reception” is also horse sh*t. They rely on emails to communicate and I was not sent anything before arriving. In these emails are your codes to the app and building. There is no physical reception its all done through an app you have to download, good luck if you don't have phone data/WIFI. Your put through to a call centre to enter the building and they call the shots. Probably because they're too scared to face people for their crap service so they send the one minion who works there who turns up when she wants and keeps you waiting all day on a holiday you've been looking forward too. So any requests you have wont be dealt with until pigs fly. A room was requested at no charge due to their complete lack of organisation, timeliness a failure to accommodate our needs and provide us with correct information which led to booked experiences to be cancelled. They were unwilling to do so we were forced to pay more. All in all a complete dumpster fire of a hotel with the worst management and organisation I've ever seen. Cancel your booking if you've made one. Don't give them your hard earned money, they don't deserve it.

We left our car in the free carpark next to the hotel, then entered it through a designated door to the reception area. The guy there was very efficient, friendly and helpful ! The room was very good, with a big comfy bed, a clean bathroom, TV, mini fridge, and a safe. Also no noises heard from rooms near to ours, a great plus ! All very good so far...but...! Breakfast was included in the price, and have to say was a little disappointing ! The coffee had a strange taste and there was only one choice of small bread roll for toasting (not nice either) ! Also no bananas or apples at breakfast. There was a gym and heath spa to use, but we were limited on time so couldn't try them ! Apart from the breakfast issues, the hotel was very good, and in a great location next to a commercial centre. Hopefully the breakfast disappointment was a one off, as I will stay there again when passing through Valencia again !!

Cleanliness: The cleanliness of the room was spotless. We couldn’t fault it. The bathroom was shared so there was always someone cleaning the rooms and the bathroom. The bathroom had a slight smell coming from the drainage but other than that, I couldn’t fault the cleanliness Location: It was a little difficult to find at first since they don’t have any signs on the outside, but when your walking on that street, you have to look through the door glass to see if you’ve got the right hotel. Service: The staff at the desk were lovely. Sadly they have a set time when they are at the desk. After midnight there is no one on site, other than a phone number to call incase you need anything, which can be a problem for those who don’t have a Spanish number like us. Amenities: they had only one towel for me and my partner to use for one night. Downside: we wanted to stay one night to see how the place is, before we booked additional nights and we’re glad we didn’t booked additional nights. The capsule wasn’t sound proof, which we was aware, but the fact it had a quiet policy in place is what attracted us to experience the capsule. Sadly around 11pm not just me, but the neighbouring capsule experience a couple making loud intimate sounds in there capsule. We decided to give them there privacy but after half n hour it was beginning to bother me a lot as I needed to sleep. So I went to the front counter and there was no one at 2330 at the desk, just a phone number to ring. Which I couldn’t ring as I didn’t have a Spanish phone number. So me and the other neighbour capsule had to put up a sleepless night till the early morning. I did complain to the staff upon check out and she was really lovely and understood how I felt. It was a shame there was no one at night who I could have spoken to, otherwise I only had good things to say about this place

The hotel is very close to the new (high-speed train) and the old train station (and some high-speed trains). It only takes 5 to 10 minutes to walk without taking the wrong road. It is very good for two people or a family of many people, and for several couples. Friends are also very suitable, two bedrooms and a living room, one of the bedrooms can be two single beds, there is a fully equipped kitchen, you can cook immediately, there is a washing machine on a small balcony, two bathrooms, the whole apartment is very new , Clean, quiet, and feel very good at home. If you have plenty of time, it only takes 10-15 minutes to walk into the city center. The hotel does not provide any food, but there are many restaurants, small supermarkets and many Chinese restaurants nearby. The hotel is basically the guests themselves Management, the staff go to work from 10 am to 6 pm, the hotel door enters and exits with the password button to open the door, tell the staff what time to leave the store before checking out, only need to put the key in the room when leaving the store, pay attention to any garbage Put in the trash