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This is the 6th year we have used this hotel for our annual drive down to Spain and back with our 2 dogs. This is a great location for a pit stop just off the motorway and opposite a really lovely park and almost next door to a supermarket and fuel garage, perfect for our stopover, but this hotel is much more than a bedroom, the restaurant/bar is lovely, but the jewel in the crown is the staff, they are so welcoming and friendly and doing everything they can to make your stay memorable, a particular star is Jonas, what a legend, even remembers my name. Well done campanile, you have made our arduous journey a little bit easier every year.

Booked this Chateau one night as a stopover on the driving to Biarritz. It turned out to be a great stay, the rooms are large and clean, large vineyard for an evening walk and exploring. We had a tour inside the wine producing line, which was an eye opening experience. Got ourselves couple bottle of wine as the tasting, the wine was in fact very pleasant, and not expensive (10EUR per bottle), I regretted that only took two bottles. Nice and generous breakfast, the only downside was no dinner served, but not a deal break. Would definitely go again if I ever pass by.

Perhaps it was because we came in winter, but this hotel did not live up to previous reviews. It was very much a mixed bag across the board. I've rounded down the stars as I'd give this 2.5 if I could, as it's definitely not a 3 star place currently. The Good - Comfy bed, nice linen - Comfort in the room in general - Cleanliness - Eco friendly large bottles of good quality soap shampoo etc - Location for leaving the city for day trips The average - General location - this will be off-putting for some people as it's in housing estates (and not affluent ones), it's about a 16min walk to the tram station, and very narrow roads driving in making it hard to get to (cars parked all along the sides) - Road noise - constant but only an issue if you open the window which we needed to as the room was very warm and air con wasn't cold, tho not surprising as it's winter (I expect it wasn't turned on) - Parking - in a caged/ gated section, wouldn't like to be here at a peak time as it was almost full the two nights we stayed The bad - Breakfast - very disappointing, not much choice at all, no effort put into it, no hot foods. Photos online definitely don't represent what's on offer at least at this time. - In room TV - while a nice TV, no movie channel and no way to connect an external device or log into any of your own services - WiFi - did not work the entire time we were there (this was not the individual hotel's fault but that of IHG and really for such a huge chain inexcusable) - Staff morale - while everyone was friendly, no one did more than was expected to the point that when asking about finding a particular regional dish in the city, we were told ”I have no idea, just ring some of the restaurants” Bordeaux is a lovely city, as is the region as a whole. I can't recommend this hotel unless you need to be in that area particularly or are only passing through for a night. I've stayed in Holiday Inns before and while cosmetically this is one of the newest/ nicest, it left a bitter taste in the mouth. We've been staying in lots of hotels in France so far, and this has been the worst experience, for example the following night at a very old and cheap chain hotel in Biarritz next to the airport, we had an incredible breakfast, zero noise with the window open, and wonderful and helpful service (despite France losing the final).

We were travelling from the UK to Portugal with our two dogs and this hotel was great for an overnight stop. We stayed here twice; once on the way and again on the way back. For the return journey, we were allocated a ground floor room overlooking the back of the hotel, which was just perfect for us. The hotel was very easy to find, had secure free parking and a small grass area for our dogs to exercise. The room was clean, the beds were comfortable and the bathroom had a great shower. The staff were very friendly and accommodating. There was a drinks machine and vending machine in the reception area along with a microwave that you could use. The only downside was that there were no tea and coffee making facilities in the room; not a problem for us as we had brought our own kettle, mugs, tea bags and milk. We were very pleased we chose this hotel and will definitely stay again.