Ανακαλύψτε τη διαμονή σας σε Chantilly

Friendly and courteous staff. Facilities are practical and easy to use. Good internet connection. More effort needs to be made on first level maintenance. Ex. Shower head not adjustable. Sticky faucet. Remote control missing.

This hotel is especially new. The room is large. The bathroom is also large. The decoration style is very similar to the domestically decorated and stylish business hotel. But it is very clean. There is a kettle in the room. The location is also good. It is next door to Chantilly.

Having stayed several times at the Auberge du Jeu de Paume we were not disappointed with our latest visit. The welcome was its usual rapid and very friendly self, and one immediately gets the feeling of being at home. The hotel is very well sited for cultural and sporting events- the Chateau is just along the road and the racecourse right opposite with easy airport and motorway access. The room was beautifully presented with a large terrace overlooking the immaculate grounds. Dinner in the gastronomic restaurant was a little under par but still good. The new chef-until recently the No2 I believe- is still to find his way and some of the flavours were confused and seemed to be added for effect rather than being helpful. The white asparagus was excellent but the lamb was disappointing, consisting of a small finger of lamb with a very thick coating of fat. Hopefully the chef will find his own way soon. However highly recommended and we will be back for sure.

Super Hotel calme well placed Accommodation to top recommend !!

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

Perfect location. The bikes are free to take out. Magnificent building. Staff are so attention and food is great. The pool is super offering fresh water. We loved it so much we booked an extra night. Close to Paris on train but in beautiful surroundings away from the noise. We are recommending to friends and family and we will be booking to come back. The room is clean with lovely crisp white hotel sheets, with gowns and slippers and all the extras. An amazing retreat.

The whole building was alerted three times a day. No one explained why, the room has a pungent smell, online guarantee, and the direct purchase of 200 euros in addition to the room rate. I have not received my refund after returning home. The fee is more than 1400, including breakfast. The stay is told not to include breakfast. The breakfast fee is 25 euros per person. It is recommended to be careful when booking a Ctrip foreign room. Everything is not well coordinated.