Ανακαλύψτε τη διαμονή σας σε Dieffenthal

The hotel was ******* by technical problems during our stay. One night the lights went off, the fire alarm started and we were evacuated. This were presumably due to some water leakage. After that we experienced problems getting hot water for the bath from time to time. The staff should allegedly speak English, however most staff actually didn’t. You could take that as a charming feature of being in France, however during an evacuation at night it felt somewhat unsafe. The local fire department came with all their bells and whistles and checked the hotel, and the chief firefighter were able to tell us what was wrong. The lady at the breakfast was outright rude, when we spoke to her in English she answered “No, French!”. All that said, the food in the restaurant were excellent, the staff were in general kind and the room was clean. We wouldn’t warn others against the hotel, however we wouldn’t recommend it either.

God, this must be heaven! I will come back next time, stay for a month!

Very clean well-appointed room. The coffee machine didn't work, and the machine downstairs made terrible coffee, undrinkable! The pillows were very uncomfortable, need rectangular pillows. Friendly service. Pictures show everything bigger than it is. Very slow wifi. Great parking.

The only hotel during our France trip that was rude and refused to speak English. Even when using Google translate the staff whispered and laughed in French in front of us. Asked via gluten free breakfast over email which was confirmed, only to realise later they didn't provide any GF bread. Also asked for sauna which I really looked forward to going and they just said it's not available. No explanation or anything. The radiator in our bathroom didn't work so we couldn't dry our cycling kit and the aircon in theil room was absolutely useless. Very disappointing stay.

During our three week Christmas Market trip to Germany we decided to rent a car for a few days and head to some in France. We left accommodations for a couple of the days til day of as we weren’t sure where we’d want to spend more time, etc. Upon searching one night we found space here and it was a decent distance from both Strasbourg & Colmar and appeared to be relatively new. When we arrived the person at the front desk was very nice, we received a bag of cookies and two drink tickets which we were able to use for some mulled wine. The bar/lounge area was quite comfortable and well decorated. We had booked the last room, one of their quad rooms, which was incredibly spacious.. it was only the two of us but 4 would have had more than enough space. The bathroom was a bit small in comparison but plenty of vanity space to get ready, brand new hair dryer provided, plenty of towels, good sized shower and the water pressure was some of the best i’ve had at a hotel. The bed was very comfortable, there was plenty of outlet space and hangars if you need to hang any clothes. The price was a little higher than we’d usually pay for our B&B hotel stays but with booking last minute and including breakfast we thought it was very reasonable. We actually enjoyed our nights stay so much we asked if there was any availability for another night after breakfast. Unfortunately it was booked but now we know if in the area it’s somewhere we would definitely stay again!

They have clean rooms

I introduced this beautiful region to my wife and a befriended couple from Denmark and decided to book a 2 nights weekend getaway at the Hotel Val Vignes in St. Hippolyte. The hotel itself is beautiful and so is the location. The service of the frontdesk team and all the employees we encountered is magnificent. We enjoyed every interaction with them. Beeing it pre- and afterdinner drinks, bike rental, wine storage; everything was great, and as mentioned, the staff is superb. The only disappointment was the actual room. We booked the Premium category, but the room didn't look at all as displayed. We had a parking view and the room was just OK. A bummer as it didn't match the overall wonderful experience we encountered at this exceptional hotel. Also, the room cleaning was not up to standard. Dirty towels (we put on the floor) were taken but not exchanged. Overall, we highly recommend this hotel, but we would ensure we will get an appropriate room per booked category when visiting again.