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The hotel is very comfortable and a variety of facilities available to spend time with children: ping pong, baby-foot, indoor games. The very quiet swimming pool between 11:30 and 15:30. The staff is very available and pleasant while being discreet. The hotel is very clean and some holidaymakers believe all is allowed, including breakfast.

La chambre est de taille suffisante avec tout l’équipement nécessaire dont la climatisation. Petit déjeuner de grande qualité servi de 6h à 10h. L’accès à la piscine (dans l’hôtel Ibis sur le même parking) est un vrai plus. C’est un excellent hôtel que nous gardons sous la main dans l’éventualité d’un nouveau séjour dans le sud.

This hotel is really beautiful, close to the beach to the outrageous, the room is also very beautiful, invincible sea view, sitting on the balcony and looking at the sea view in front of you, absolutely.

Unbelievably disappointed with this hotel and a majority of its staff. We experienced a tragic void of cleanliness, professionalism and hospitality during our entire stay at the Mercure Hotel in Toulon, France. Unfortunately, our fruitless attempts to resolve these issues directly with on-site management (which does not exist) and corporate personnel (impossible to contact) leave us feeling violated of our dignity and robbed of our time and money. We hope the following information will help others in the future, including travelers, hospitality staff, Sébastien Bazin, Gilles Pélisson, and the like. CLEANLINESS: Upon our arrival, we could literally see dust and dirt on all of the shelves, counter tops, balconies and floors of the hotel and room. Even the carpet in the room was so dirty it stained the bottom of our clean socks. The toilet room smelled bad, like, well, a used toilet. We politely asked for it to be cleaned, however, no one ever came, not even to freshen up the room at any point during our stay. COMFORT: The air conditioning did not work in our room, ever. When we spoke to the front desk staff about the sweltering temperature of 90 degrees F in our room (even though the thermostat read 16 C) and were informed to “leave the room for awhile to let it work”. We left at 3:30PM and returned at 11PM to a less sweltering temperature of 85 degrees F in our room. We asked staff member available, Alexi/Alex at the front desk, if he could fix the thermostat. He begrudgingly came to take a look and was profusely sweating after one minute in the room. He could not turn on the air conditioning even though the thermostat read the same 16C. He said we could open the window, but that would just let in the bugs in and turn off the air completely. He also suggested we leave the room to wait 15 minutes for it to turn on…? Given that that strategy did not work when suggested earlier, we asked for a different room with working air conditioning. He laughed at us and said no because it would not make his manager happy. We said we would happily speak to the manager about the issue and he laughed again, said no, and stated management is not available on the weekends. We then asked for some sort of a solution and Alexi/Alex appeared annoyed and said “there is nothing to be done” and that he had to get back to his “other duties” at the hotel. Turns out it was actually the end of his shift and he did not want to stay any longer that his end time to deal with this problem. We noted that the sheets and bedding were surprisingly all polyester, which doesn’t breathe like cotton, and acts like a heat conductor and made it more difficult to achieve sleep. He laughed again and said all the rooms are the same and there is nothing to be done. We went back to the front desk to ask for help from the next staff member and found that the only person available was a very kind, intelligent security guard named Cherkre(sp?). He informed us that he is actually employed by a

Very nice and friendly staff speaking English. Spacious rooms, we had a family room and it was children friendly. All in all it deserves more than 2 stars. The location is in the industrial area and breakfast could have been more versatile

Easy and secure, quiet, clean room

Book this hotel if you want to sleep in your comfort! We had booked this hotel because our boat from Corsica arrived at 23:00 and we were reasonably tired. It was described as a hotel with closed and secure parking. However, on the ground it was not closed and there was a board that all personal things had to be taken with. We didn't want to risk being stolen again in a week in the same neighborhood and then decided to drive a part back home. We used the toilet only in this hotel. The room was not proper for the rest!

La chambre est petite pour 3 personnes ainsi que la douche. Mais pour le prix et pour une nuit ça passe. Point positif l'endroit est calme et les lit sont confortables. L'hôtel est bien placé. Si je pouvais je mettrais 3.5/5.