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We booked 2 rooms (612 and 613) from may 23rd till 25th, everything was fine till we discovered when we were packing to leave for the airport to catch our flight that 2 full bags of new makeup were empty and new shirt also missing , we went to the reception and make a complaint and they called for the housekeeping lady to confront her but didn’t lead to any thing , they left the bags and took the thing for us not to notice until it was too late. Also when we arrived at night there were only one staff member to work the bar and the reception , so it took us a while to get up to our rooms, other than that the room was ok, spacious, bit overpriced and the fact that our stuff went missing ruined our whole Paris experience!

Always welcome it's been a year and a half I come there regularly cleanliness the calm the rooms are very large the very quiet area and your rating of everything thank you again to you

We have stayed at this hotel twice once in 2019 and then again this August. To be honest this has to be my favourite AccorHotel. The effort by the staff in making you feel welcome and special is nothing short of exceptional. Prior to arriving, I informed them of my wife and I celebrating our 20th wedding anniversary coming back to this hotel where we spent a 15 year anniversary and were greeted by balloons rose petals and even a platter in the room none of which was asked for this was simply done as a goodwill gesture on their behalf. The hotel is 15m on a tram from the centre of Paris and in an area that has huge parks with outdoor eating. Great area if you don’t mind the very short trip in the the centre. We ate out in the local area which was lovely and very French, no catering for tourist which was great as we always like to find authentic restaurants and we did! I want to thank all the staff at this hotel for again going above and beyond. You are a credit to your company (you all need a pay rise) and I cannot wait to return.

Unbelievable amazing food. If you are a meat lover, eat here! The waiters might be a bit inexperienced (new restaurant?) they are very nice and working their assess off. The chefs at the grill are amazingly good.

It was the worst Ibis hotel I've ever stayed in. Yes, you can't expect much from a two-star hotel, but it was not cheap yet. Breakfast; there were croissants, marmelade, chocolate and toast bread and it was the worst toast bread I ever ever had eaten in my life. There were cut bread and hand-split white bread, cheese cut and a cooked egg. What I eaten was white bread, cheese chips and eggs. At breakfast there was musli from which the children eat. There was fruit pipe in two different pots, but I didn't even try it. There was no fresh fruit or vegetables. Rooms; The towels were insufficient and smoking because of the washing agent used very uncomfortable. As well, the toilet was sticky and did not smoke clean. The only good thing was that the city centre was easy to reach and the people were friendly at the reception. There were parking places for daily payment.

Our booking We had a family room for 4 persons on the sixth floor in the first week of January 2023. We wanted a four person room for my, my wife and 2 daughters with a a bedsofa, which is difficult to find in Paris. This hotels could meet this requirement. Arrival When we arrived, the check-in went quick, the staff members were very friendly and helpful. Dear hotel management, do realize that this is one of the best assets of this hotel. The first thing that my wife spotted, one second after entering the room, was a huge long black hair next to the sink in the bath room. In addition, the kettle for tea, which we like to use, was missing. When I contacted the reception about this, within 5 minutes, we got the offer to move to another room on the same floor, which we did. Other room The room looked very similar, with bed that seem small for us, old fashioned and run down carpet, but clean and spacious and enough sockets to charge the devices. The breakfast was ok, and again especially the staff employees were very helpful and friendly. temperature the room was feeling much too hot and the air treatment system did not work at all for the entire 3 days stay. I slept bad because of this. Breakfast time communication There was some confusion about the end time of breakfast: we heard 10.30 am upon arrival and the next day, at 10 am, the service got shut down. One fellow started to take away the utensils. The more service orientated French/English and Spanish speaking Maroccan lady was so kind to resolve the issue. Thank you. Parking service This is very convenient and the receptionist helped us explaining the best option; pay per hour or by day. We paid 40 euro for 2 days.

we arrived at this hotel today and are currently staying here. unfortunately, our room was very cold and when we informed the receptionist , they brought us a heater, which also stopped working after 5 minutes. we wanted to change our room, but they said no, and if you want, you can pay more to give you a big room that is warm, and when i wanted to talk to the manager, they said he was not. i am really sorry that i chose this hotel.

Beautiful small hotel close to Parc de la Villette. Easy to find in front of the City Hall of Le Pre-Saint-Gervais. It was one night very pleasant with a very attractive price. You have the metro close and many shopping and restaurant options. The place is very quiet and clean. I enjoyed it.

Etablissement choisi pour aller voir un concert au Zénith. Excellent choix, le parc de la Villette est à 40 minutes de marche en longeant le canal de l'Ourcq (très agréable) ou bien 10 minutes de métro. L'établissement est neuf, parfaitement décoré, collé à un centre commercial dans un quartier en transformation. Tout est dans le standard haut Ibis Styles. Je recommande sans souci.