Ανακαλύψτε τη διαμονή σας σε Sevres

Where do I start. After travelling nearly 10 hours by car from home and finally getting to the hotel we reached around 7/8pm checked in for our 4 night stay. Went out to grab food from a local restaurant and as we got to our room walking through the hallway this metal grill fell of the wall and onto my foot… my foot started stinging quite bad and we called the receptionist who then came and saw the situation and realised this grill wasn’t screwed into the wall the screws were missing I took my shoe and sock off in front of her and she saw how my foot had swollen quite bad She then ran down and got ointment came to my room and told me to keep it till end of my trip. Next morning soon as I came down they were nice asking how I felt and she could see I was limping slightly but we had bought the Paris pass and had things booked for each I couldn’t ruin my kids holiday. They also advised as it was Sunday the general manager would like to speak to me on Monday as he was aware of the situation On Tuesday whilst out I was getting calls and emails from the hotel. Got back and the manager was chasing me wanting to speak We had a sit down and chat and they felt bad about what happened “good service” I thought He then offered me a partial refund of my stay which I thought was nice seeing as the Paris pass had cost me over £300 and I couldn’t do half the things we had booked Next day on checkout the “issued” the refund and would take a few days Couple days later after checking my acc just over half the amount that was agreed had gone through I emailed the general manager on the same email he sent me, it came back rejected I wrote a separate email- no reply I’ve now gone down the complaints route and if not resolved will be taking legal action RESPOND I will happily change my review if you stick to what you promise

Even though everything was done by email, sms and telephone, everything went very well. We were overclassified and the room was perfect ( almost a hotel apartment ) very quiet because it was a little over the back of the hotel. The room was very comfortable and the room was very comfortable. Small kitchen with very complete equipment Buffalo, Broad Grill, Microwave, small refrigerator, plate, etc ... Parking is very easy in the evening and free until 9:00. A very nice surprise because we reserved enough late for a last minute trip. A address to be kept and shared.

We stayed at this hotel for 2 nights in February. From the moment we arrived the service we received was excellent. Norbu on reception was especially helpful even providing us with a tray of glasses, plates, cutlery & serviettes when we ordered takeaway in. The rooms were basic but very clean & breakfast was fresh & plentiful. We would definitely recommend this hotel.

During the French Women’s Football World Cup, it was almost the most satisfying hotel. An apartment-style hotel where you can do simple meals in the house. The location of the hotel is very good. There is a street park with a lawn 200 meters from the intersection. Children play football, and the hotel is very close to the Metro Line 9 station. Travel is very convenient. There is also a large-scale Carrefour supermarket near the subway entrance. The bar below the hotel is very lively, singing and dancing every day. . . . .

Rented a suite and there's not even a closet to store your clothes. There is just 4 poor hangers for hanging shirts and dresses. In order to get an iron and an iron board, I had to go down to the front desk since nobody was answering the phone… Right in the middle of the shower, the water becomes suddenly boiling hot. Thinking the mixer was broken, I tried the water in the sink and I had the same issue: just no cold water at all anymore. Of course, this happens right in the middle of the shower. Called the front desk, but nobody was answering, while it was just late afternoon. The problem happened again the day after. The day of the departure, I left around 4.30am in order to go to the airport, and the garage door didn't open. There is no button to call the front desk, therefore I had to leave my car on the ramp and go walk to the front desk in order to ask for the door to be opened. The front desk man said ”oh, I though it would open by itself…” Coming back from the ride around 6am, I tried to call the front desk to get a taxi booking, but nobody answered the phone. I went down in the lobby and the hotel was literally empty. I went back to my room, tried again to call and after 10 minutes somebody picked-up the phone. I told him ”if you're asked by the taxi company where am I going, just tell them destination ABC”. To which he replied ”oh, you can tell the driver yourself when they will ask”. Clearly not listening. The day before leaving, I went to the bar for a dinner since there restaurant was closed… I ordered some food that was brought to me in a pot that was being opened right in front of me and just put in the plate. Just like that, in the pot with the branding and the list of ingredients… I ordered a cold cut plate and it was clearly not fresh at all: the camp was as hard as skin and discolored on the sides, the sauces were discolored as well, the cheese slices were glued one to another. The service is given to kids who have no sense of class or refinement, and they're not even shaved. The lamp that goes from the bar to the outside (which is located inside the bar) is covered with a massive spider net from. As compensation for the cold cut board, I was given a bottle of cheap Bordeaux.

We stayed at this hotel for 2 nights and were very happy during our stay. The room was very clean and very well equipped. The bath room and air condition worked perfectly. The bed rooms were very nice and we could have a very good sleep. It's was an amazing hotel with very reasonable price. The staff was very polite and helpful. When we checked out and came back to Thailand, we found that my daughter had left a brand-new MIU MIU wallet which is very expensive in the hotel safe. We called to the hotel and finally the front lady could help to get the wallet and return it to us by mail. We truly appreciate her help and would like to thank her otherwise the wallet would be lost and my daughter would be very sad. If possible, we would return to stay there again. Thank you very much.

very good value for money, quiet hotel ideally located a few minutes walk from the metro and the Parc des Princes. great welcome with a smile, Eminé was extremely efficient at reception. Thank you for allowing me to keep the room for an extra hour after the We Run Paris race so that I could leave peacefully! Plus: unlimited drinks including 100% fruit juices, Eminé's good humor. The minus: the walk-in shower without curtains in the bathroom ch406. I don't know if all the rooms are like that, but we soak absolutely everything.

Great location to get around France, and excellent modern rooms decor. Unfortunately our twin room was nowhere near big enough for 2 - bathroom door leads straight on to a bed and I struggled to move around the room once our luggage was in. I would say its the smallest room I've ever stopped in. Further let down by no Breakfast set up on our first day. Served from 7am to 10am and we had a tight train schedule, the room for breakfast was empty of food (completely) and started getting set up at 07:10. On checkout I was refused a discount, the receptionist unable to comprehend the difference between complementary breakfast and rate inclusive. I paid extra for my rate, you should provide or part refund.