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When you take a room for two you would expect to find two chairs instead of one. I ask for another chair to the manager and he answers that it is impossible. Why install a large surface with cafeteria if you can't sit there two. In short, travels serve at least one thing: to appreciate our country (Quebec) where we split into four to improve the stay of tourists... especially at the prices that we pay.

Having never stayed in a Fasthotel, we did not know what to expect. We generally stay in average hotels with decent ratings, nothing fancy, but this was one of the worst rooms we've ever stayed in. I suppose for those looking for a quick overnight stop, this might be adequate, but for my wife and I, this was a pretty horrible stay. The room was tiny, with not enough room to put our suitcases down anywhere. The carpet was dirty, the bathroom was tiny (barely big enough to shower in), the walls were thin, and the internet was poor. The whole thing looked like a bunch of plastic-y portables put together. We were glad to have only one night there, as we were on our way to Paris.

Booked last minute as needed we needed an overnight stay on way to Eurotunnel and chose Premier Classe as we knew we could self check-in after the reception closed. Have used the chain before but this is one to avoid. The location is fine for access to the Autoroute but that's the only positive. The car park was unlit and reception was difficult to find. There was a sign but this takes you to the Campanile next door. Eventually we found the self check-in machine but again the hotel exterior was unlit making it difficult to find our room. The room itself smelt damp and the towels were also damp and there was water on the floor. We discovered that the cause was the air con unit which was leaking water. We didn't use any other facilities if indeed there were any, just wanted to get out of there after a few hours sleep.

Because I was going to Colmar the next morning, I chose this hotel not far from the high speed. It was already 8 o'clock in the evening. The front desk was very warm. It was the breakfast supply the next morning, which affected us. Travel time, croissants are delicious, the hotel is recommended

Stayed here for two nights, is sufficient for basically just sleeping over and cleaning up, I did not expect more. The rooms are small but very clean the bed is large and very comfortable, but pillows are quite thin. The bathrooms are small but efficient and very clean, glass door shower with plenty of hot water. Thin towels, one only per person, no hairdryer but they can be borrowed from the front desk.

The rooms are quiet and well-equipped, beds are comfortable. In the bathroom the toilet is very low and getting into the bath is quite a challenge - and when you do finally make it you discover that you cannot teach the soap dispenser. which is high up on the wall, a fine position if you want a shower, but otherwise ... On the negative side, although there are tea and coffee making facilities in the rooms, no milk is provided and has to be requested at the bar, which is easier said than done when the bar is busy. The self-service breakfast is excellent, with everything you could possibly want, but I cannot recommend the dinner experience - you are expected to order via an app on the table, so if you don't have a smart phone you have to wait for ages until someone finally brings a menu, and the food, when it arrives, is very average and definitely not served with a smile.

We have stayed at this apartment hotel several times and have always been well pleased. It is modern, nicely decorated with spacious rooms and conveniently located just to the south of the city of Reims and close to the A4/A26 motorways. It is situated in a relatively quiet, open area, with a gated car park and offers breakfast. For dinner, there are two or three restaurants within a 15 minute walk, or you prepare it yourself in your own kitchenette - which was the cause of our disappointment! It was dirty and poorly equipped. There were visible fat stains on the walls and hob, the inside of the microwave was badly stained and needed replacing, cutlery was missing, there were no tea towels or cleaning cloths, no kettle, the coffee machine was archaic and unusable and there was only one chair for our double room. Nor would we give high marks for the cleanliness of the room itself and outside carpeted corridors. Oh, and the plug in the bathroom washbasin no longer held back the water! Such a disappointing change from our earlier visits! When we raised these points with the receptionist in the morning she curtly replied that we should have mentioned them on arrival. But such things only become apparent as you go along and with such a litany of defects we didn’t hold out much hope of getting anything better. It’s a shame that, so often, smart new hotel chains that start so well, slowly begin to lack attention to regular inspection, maintenance and cleanliness, which are what guests will notice most. To end on a positive note, the male receptionist on duty when we arrived was very welcoming.