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We loved Chalet Christine. We had a room on the top floor that had sweeping views across Tailloires and the lake. The accommodation has only 5 rooms and we chose the area so that we wouldn't be in the hustle and bustle of Annecy. We were greeted by Eva, who recommended restaurants and booked them for us. Each venue was fabulous. Breakfast was part of the accommodation deal and typically French and beautiful. Downstairs, the pool and spa were fantastic, and the sunbeds on the lawn were soothing after a big day out and about exploring. The only thing that I would like to see changed is to have the shower head hung on the wall rather than hand-held. We had the perfect stay in the perfect location.

Beautiful Palace in a wonderfully relaxed location right on Lac d’Annecy with a direct and private access to the lake. The hotel itself is rather on a 4* level and could do with some refreshing. In the rooms, many edges have splittered off painting and the last renovation have clearly been done “on a budget”. Staff would need better training to be up to 5 star: long waiting times on reception, untrained staff making lots of errors in bookings and in giving infos. Two real downsides: 1) Spa: no real spa there but just a (nice!) indoor pool and a hammam. The only treatment available are 3 different massages however when booking they’ll never ask you what you choose but just the duration. The quality of massage was little professional. 2) The restaurant: untrained staff, almost rude (she insisted on knowing our dessert choice even before we started our appetizers as “it makes it easier for me”). Quality of food was clearly below expectations. Oversalted, heavy in cream and lack of taste.

We have recently visited the BB hotel and to summarise, were a little disappointed with our stay. Upon check-in, we were greeted by a queue of 6 people ahead of us with only one member of staff taking care of customers, not an ideal start to the five star experience. Once we checked into our room, the room itself was very new and stylish, clean and tidy with amazing views of the lake, the bed and bathrooms are also brilliant. The pool has an exquisite lakeside location. Sadly from here, we were a little frustrated with the running of the hotel. Small things like bike hire being €60 per person per day… this is a 5* hotel.. this didn’t sit well with us, we spent over €300 on bike hire in the duration of our stay…. Couldn’t some bikes be included? Future guests should note that there aren’t any taxis or Ubers here, it’s also way too far to walk into Annecy. If you don’t bring your own, or hire a bike, I’m afraid you are stranded at this hotel unless you drive. Two paddleboards are available for hire, but again, for €20 per hour when they can be rented for half the price down the lane by the lake side. Embarrassing, profiteering from your paying guests! Could free use of these board be a perk of staying at this hotel?! Security and access was also a little worrying, although Annecy is a lovely place, most nights we walked from the lake path right to our hotel room door without actually seeing a single other person or member of staff. There seems to be a security gate however, during our 4 night stay we didn’t see it closed once. Lake access can also be challenging - a private pontoon is advertised however this was commonly occupied by young locals surrounded by bottles of wine. Again, not really the 5 star experience we’d hoped for conveyed by images on the website. Instead, we were lay on grass by a busy cycle path with locals and other holiday makers from surrounding areas. Overall, the location was great and we will visit annecy again, sadly, not the Black Bass Hotel.

The hotel restaurant can see the lake, the scenery is invincible, breakfast is available from 7:30-9:00, two hours of breakfast is enough to cover the hotel accommodation fee, after breakfast, go to the back of the hotel to stroll around, the lake is beautiful, the lake is surrounded by clouds and the water is clear. At the end, it can make up for the small insufficiency of the room.

Les Tresoms Resort is a real gem of a hotel nestled in the perfect spot between outdoor mountain adventure and old world French city splendor. The hotel has such lovely charm with amenities for all the guests to enjoy. We came for a wedding at the resort and the setting, food and service were all fabulous! Our room was so pretty with spectacular views of Lake Annecy and the mountains beyond. We enjoyed an easy walk into Annecy each day and if we had stayed longer (next time!) the trails and bikes on offer would have been fun, too! The pool was lovely for a late afternoon swim with a bit of lounging before enjoying the restaurants at the hotel and in Annecy. A truly lovely part of France that we look forward to exploring more in the years to come. Merci beaucoup!!

We stayed here after Paris and it was just the comfortable respite we needed. The room was beautiful, comfortable, spacious with air conditioning and a balcony. We slept very well here, nice and quiet even though Annecy was very busy with summer visitors. The bar was good and dinner at the restaurant was really delicious. Nice staff and service and beautifully prepared. We would return here in a heartbeat.

Perfect location to unwind, swim and cycle. We booked a privilege room which gave us a small balcony to sit and look across the lake. Note that these are side on to the lake not front facing. We hired bikes from Vincent the concierge (who was amazing, polite, helpful with great advice) and cycled around the lake. The electric bikes were very helpful as it was incredibly steep in parts. We stopped at Baie de Tallories for ice cream and a lovely view. We didn’t pre boom breakfast but did have it both days, very nice but overpriced at €30 pp Quick drink in the bar but didn’t go back as staff were quite rude, very different from the rest of the staff who couldn’t have been more delightful. Great walks into town for food and drinks. Will definitely return (just not to the bar)

Absolutely amazing experience from beginning to a very sad departure. All the staff from domestic , reception, bars and restaurants were so friendly , accommodating and welcoming they went above and beyond. We also had 2 dogs with us and they could not have been treated better. The location was ideal and the hotel was clean, modern with everything you could need. The restaurant food , service and staff were incredible.