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We loved Chalet Christine. We had a room on the top floor that had sweeping views across Tailloires and the lake. The accommodation has only 5 rooms and we chose the area so that we wouldn't be in the hustle and bustle of Annecy. We were greeted by Eva, who recommended restaurants and booked them for us. Each venue was fabulous. Breakfast was part of the accommodation deal and typically French and beautiful. Downstairs, the pool and spa were fantastic, and the sunbeds on the lawn were soothing after a big day out and about exploring. The only thing that I would like to see changed is to have the shower head hung on the wall rather than hand-held. We had the perfect stay in the perfect location.

Especially beautiful, it is best to stay for two more days

Beautiful Palace in a wonderfully relaxed location right on Lac d’Annecy with a direct and private access to the lake. The hotel itself is rather on a 4* level and could do with some refreshing. In the rooms, many edges have splittered off painting and the last renovation have clearly been done “on a budget”. Staff would need better training to be up to 5 star: long waiting times on reception, untrained staff making lots of errors in bookings and in giving infos. Two real downsides: 1) Spa: no real spa there but just a (nice!) indoor pool and a hammam. The only treatment available are 3 different massages however when booking they’ll never ask you what you choose but just the duration. The quality of massage was little professional. 2) The restaurant: untrained staff, almost rude (she insisted on knowing our dessert choice even before we started our appetizers as “it makes it easier for me”). Quality of food was clearly below expectations. Oversalted, heavy in cream and lack of taste.

This should be less than a 2 star hotel. Joined along with my husband's business trip. My additional fee to share the room was exorbitant. Positive: We were given an earlier check in which was awesome seeing that we have a small child. Our bed was comfortable. Good location and beautiful view Negative: We were in the hotel for 8 nights. Our room was cleaned 2 times, upon trying to find out why I was told it is because my child is always sleeping. This was very odd as I mostly left the hotel just after 10am and only returned around 6pm. There was one afternoon where I came back at 3pm when my child slept. Often I would even walk past the cleaning lady on our way out in the morning - so just an excuse...ridiculous Our bathroom ceiling collapsed and we found this when we arrived back early evening. Called the manager/ owner - I've left already we will look at it tomorrow is what we were told. The next morning came, nil offering of moving to another room even though there were rooms available.... We were often told our group eats like locusts at breakfast and we should eat less. Which is strange because other guests at breakfast appeared to be eating the same quantity I'm there is allllooottt of maintenance needed. I complained droectly to the logis hotel group of which I received an email response, ” we are sorry the hotel was not up to standard” I feel the way logis hotel group promotes themselves kn their website and what we received is a big discrepancy. I feel for the price that this hotel charges is absurd with really terrible service. Stay away