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We stayed two nights at The Elms, had dinner at the hotel the first night, and ate out the second night. Starting on a positive, the food in the restaurant was perfect. Delicious and served hot. Unfortunately, I can't be as positive about the accommodation. We were in the stable block, on the first floor. I have never heard such noisy stairs and corridors to access the room. Then again in the room, which to be fair, although small, was comfortable - but the floorboards were the noisiest I've ever experienced. This is really an issue, and needs to be sorted. I feel sorry for anyone in the room below us, having to listen to that racket every time we moved around the room. We were disturbed by other guests arriving quite late - not because they were be loud, but because of the noise of them walking up the stairs and along the corridor to their room. We stayed when the weather was very hot, and although the room did provide a fan, which was thoughtful, it was a small desk fan, and completely inadequate for the room. The plug in the bathroom sink had lost its rubber seal, so you couldn't have a wash/shave with a bowlful of water. The pillows were lumpy, and very uncomfortable to sleep on. The Elms is a nice hotel, and the staff were very pleasant. But I would not be able to recommend anyone staying there, at least until the maintenance issues are dealt with.

Good stopover, with lovely gardens and decent food, at a very reasonable price (via Best Western website, signing up to their loyalty scheme). Perhaps a bit out of the way for a walk into the town in the evening, and old-fashioned in various ways, but the parking was easy and the hotel itself is a destination. The bar and restaurant were a bit lacking in atmosphere when we were staying - presumably can get very busy with weddings. There was a vegetarian restaurant menu, which was a bonus. Wine was OK and well priced. There weren't many beers on tap. We were in the ”Georgian” annex. The decor was fine by us, but could have been freshened up a bit. The shower was very modern. Bed was comfortable. The room would have benefitted from a mini-fridge for fresh milk. And the TV didn't allow connection via HDMI. Otherwise fine, with plenty of space. No air con, but wasn't hot and sash window could be opened, which is better.

The whole stay was great, I needed somewhere to stay while work was being carried out on my house. The rooms are spacious and have bathtubs, there was a big desk for me to work at and the internet connection was perfect, I had multiple video conferences and it never dropped once. Housekeeping were kind enough to check if I needed anything everyday, and reception staff were super friendly. Right next to a massive national trust property had some beautiful autumn walks However there is absolutely no phone signal (Vodafone)obviously nothing to do with the hotel it’s just extra info about the area!