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When I phoned to confirm the time we would have dinner after arrival was told the restaurant was closed for a charity do. Booked hotel back in November and coming a long way wanted to eat in because the hotel had a good food recommendation and resident parking. We thought oh the actual dining room booked out but on arrival after a terrible journey from N Herts were greeted by no residents parking left due to party it was dark and raining, and the entrance hall was packed with people as well as public rooms they were sitting on stairs etc making takig cases in difficult. Ok it was for a last minute event for a good cause, but this was not professional when you are also an hotel. My double room for single occupancy had been occupied by a heavy cigar smoker. I was moved after our son and partner came in and agreed not good. The rooms were both doubles and very very crampt around area for dressing table, tiny shelf for making drinks and clothes open hanging rail. Our sons room was more spacious but did agree not idea hanging space. Both en-suite showers were no more than a trickle. The rooms were clean. The beds were also very comfortable. One of our party had a brunch meal and that was deducted as goodwill gesture. My son and partner very much enjoyed their two full English breakfasts, my second breakfast I asked for poached egg but two arrived untrimmed stacked on top of two slices of toast and on a cold plate !! Very unappetising. The staff were all polite and helpful which was a bonus

Excellent room service. Coffee machine, electric kettle, tea and cereals available in the room. Sink and bath accessories available in the room as well. Spacious.

We are currently staying for a couple of days in Bathen House Boutique Hotel in Bath. This hotel is certainly one of the best hotels we have stayed in. The rooms are bright, airy and spotlessly clean. The bathroom is very modern and has a beautiful bath and very large fluffy towels that will go round you twice. The breakfast is fabulous, ingredients are of high end quality and plentiful. Nothing is to much trouble. The staff are a credit to the hotel, they are so polite and lovely natured. I would highly recommend this hotel and will definitely be returning again.

The suite was upgraded to a family suite. Very British country hotel, I didn't expect its restaurant to be Rossete three stars, no wonder the breakfast was better than the Savoy Hotel in London. After eating dinner, it was unexpectedly good, and the bread was unique. The hotel's garden is also a natural English garden, which is the kind of small mess that has taken a lot of thought. In addition, the cookies sent every day are so delicious that they become my daily thoughts.