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The Spa is a must visit if you stay here. Special mention to Harvey, Amanda & Nire in providing first class service in a very friendly way. Nothing seemed too much bother for any of this Hotel’s staff. We asked The Concierge, Grieg where the golf clubhouse was and he took us there in a buggy and gave us a guided tour. He is another credit to this hotel. Every member of staff we encountered were helpful & friendly. We will definitely return soon.

A very comfortable stay, the staff were very welcoming and friendly, really nice! The Dinner and Breakfast were excellent we had a lovely stay and was just 10 mins from Wrexham Uni were we had an appointment. Just a note - We booked two rooms, one had been recently upgraded, the other was tired and dated, but must be in plan for uprade, this didn't affect our stay.

As a party of 2 couples we had visited separately and this was our first time together. Our rooms were fabulous, both in the converted barn. Not the biggest of rooms, however they absolutely had everything you could need and were exceptionally comfortable with amazing views over the Cheshire plain, Liverpool in full view. We ate in the restaurant in the evening which was absolutely packed and deservedly so, the food was fabulous. Between us we had: soup, garlic ciabatta, bruschetta and cod fish cake, all of which were delicious. We all chose fillet steak for our main course, we all commented that it was one of the best we had had, succulent and perfectly cooked, served with great chips, tomato and mushroom - delicious. After a super rested nights sleep, we tucked in to yet more food. Our breakfast was again delicious, a decent continental selection, followed by good hot choices: omelette, poached eggs with avocado on sourdough, full English and crumpets with smoked salmon and poached eggs. If that wasn’t going to set us up for the day then nothing would. From start to finish the service was great, one waiter was a little grumpy in the morning, however I think I would be a little jaded following all the covers the previous evening. We had a fabulous stay, everything was so good. We are local and are already looking forward to the next excuse to treat ourselves.

When we arrived at the Grosvenor palm court for our Sunday carvery they had messed up our timings on our booking so our table wasn’t ready for us. We had booked for 7pm however they had us down for 7:30pm and the women who greeted us(I think she was the manager) made us feel as though it was our fault, so we showed our email saying it was 7pm when she then eventually apologised. She said to sit on the sofas nearby whilst they tried to sort something out, and she said they would come and take a drinks order, however no one came to take our order and we were sat waiting. Eventually they found a table for us near the carvery which was fine, but a bit out of the atmosphere. When seated, no one came over to us to take a drinks order for a long time or to order any food. When our drinks order was taken and finally arrived, the waiter spilt a whole pint of beer over one of our guests, soaking the chair and his shirt. The waiter was very apologetic and thanked us for making a joke of the situation and promised to take the drinks off the bill. We then had to ask what to do about the roast, and whether to go and help ourselves etc. or to wait for a plate to come to us as no one explained this to us. The food was nice, perhaps the veg a bit cold but overall it was a lovely meal. During this time the service was shocking, no one asked us for anymore drinks, no one asked if we were happy with the meal, no one asked if we wanted the bill etc. when we went up to pay the bill there were no drinks taken off it. We questioned whether to raise this or not but we did. This was where we were told by our waiter that the manager didn’t “see the situation in the same light” and didn’t think it was worthy of any drinks being removed despite a drink being poured all over one of us. Then, when raised with the manager (we think) she was so rude, she came over saying how would they know to take any money off the bill, despite this being a different comment to previously. And she then said “what do you want removing” and “I don’t know what you want us to do” and “I’m not removing everything because only 1 of ten of you got a drink spilt on them!” This was so embarrassing as people around us listened in, and was extremely rude of a manager especially. Overall what they took off didn’t even cover the service charge which we later noticed they had the cheek to keep on the bill!

If on occasion you visit Wales and for some reason you go to Wrexham; One of the best hotels you can find is perhaps the Rossett Hall. The staff is wonderful, very friendly and always attentive to your needs. They have an attached restaurant that you will surely like. I 100% recommend that you make your reservation including the Breakfast service, because it is wonderful! As for its location, it is essential that you take a taxi from the central station and buses, because, although you can take a bus to get there, the journey is very long since the bus makes too many stops. Without a doubt, if you are a traveler who appreciates silence and tranquility, this hotel is undoubtedly for you!

The location is very nice. I was impressed with the detailed consideration of the housekeeper. For this class hotel, it seems that the cost performance is quite good.