Ανακαλύψτε τη διαμονή σας σε Cricklade

Receptionist friendly and helpful A feeling that the young staff hadn't been trained adequately not supervised. They were helpful but little things like table not set correctly no side plates. Trying to have a quiet breakfast and staff were chatting and giggling behind us. Member staff had torn leggings. Generally expected staff to be dressed smartly for a Best Western. Our bedroom was large and comfortable lovely view outside window. Unfortunately at night we were unable to get to sleep due to people drinking in the conservatory part until 2pm. My partner had to shout out of window politely saying ”did they know what time it was”. The hotel, in our view, should have a policy with regard to no outdoor drinking after midnight for consideration of other customers.

This was our second visit although the first was a few years ago. we had forgotten how lovely it is. Hotel was really busy because they had 2 weddings and it was Bank holiday weekend . Despite all that, the staff were very friendly, pleasant and efficient. Obviously used to keeping cool calm and collected. Well done evereyone

Excellent standards are once more to the fore at his charming hotel. This is a favourite loction for me to stay and at times thes standards have fallen short. Thankfully the hotel has once more risen to the top of the tree with excellent staff, no issues with any of the rooms used and quality, fine food delivered to all. The service was excellent throughout each sector of the hotel. I was very impressed with the breakfast, especially the hot food which has been poor on temperature in the past. The quality of all the breakfast food was superb, particularly the sausages and eggs. Furthermore the food throughout the hot buffet was hot, not luke warm as in so many hotels; here the food was hot on collection and stayed hot throughout. The restautant meals were also very good, the portion size was just right and the mains were tasty and succulent; the deserts delicious.

We hired the Parliament Room for our party. Laura and Alisha arranged everything we asked for, from the room layout, to the amazing food for the night. We had lots of comments about how good it was. We are so pleased that we chose The Tawny as everyone had an amazing evening. Thanks again to all the staff involved. Kev & Caron xx

Beautiful and lovely surroundings. A lot to choose from for breakfast. Most of the staff are nice, but there is one guy who is not that nice very rude the way he talks and answering questions. There is two glass in the bathroom which is fine but if you request for a glass to drink in the room they will still bring you the same kind of glasses to you. I think they should have different shapes of glass for different purposes. Also some of their tea cups are too big and is not classy at all.