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We had a one night stay and have to say it was great! Stayed in a larger room on the top floor with views of the castle and Guild Hall, truly lovely. Plenty of room for two adults and two little boys. Very clean and comfortable. The shower was super as were the lovely smelling toiletries, really good quality. Excellent quality tea, coffee and Nespresso in the room (proper milk in the fridge!) We also had complimentary mini bar in the suite (soft drinks only) and because we booked direct 4 free drinks from the bar including alcohol-that was a lovely surprise! The service at check in and check out was prompt, professional and friendly. Breakfast was excellent, really good variety and delicious. The lovely lady (maybe Filipina-sorry I didn’t get her name) who was managing breakfast this morning at 7:30am was super friendly and an asset to the hotel, keep hold of her!! But have to say all staff we encountered were professional and friendly. Easy to park and £30 for safe, convenient over night parking isn’t bad for central Windsor. We are staying again in December and already looking forward to it! If you need to be in Windsor to see the sights and want them on your doorstep then you can’t go wrong with the lovely Castle Hotel.

The hotel is located right in front of Windsor Castle, and you will reach the castle as soon as you step out. In terms of service, the hotel staff are very patient and have a good attitude. The breakfast provided by the hotel tastes very good and has many choices.

Pros: The location is good, it is great to have breakfast on the Thames and Eaton Bridge early in the morning. The same English breakfast. The parking lot needs to be parked outside. Disadvantages: Luggage and children pay attention, our room is in need of climbing the old British building three floors and it is the kind of transfer, the estimated trouble. The bed in the room is small and not suitable for a family of three. The extra bed did not know, there was no call. PS: The room is not air conditioned!

Breakfast 10 pounds did not have time to eat. Very special near the castle. There are also a series of places to eat, such as McDonald's. Close to one of the train stations. It is better to follow the navigation. The facilities are a bit old, but it is rare to provide shampoo shower gel. No slippers, no teeth, the whole is very good, it is quite big

I was nervous about staying here because of a lot of negative reviews. They couldn't be further from the truth. The staff were very welcoming when we arrived the lobby /entrance was very clean with plenty of hand sanitising points. The room itself was very comfortable, clean warm and spacious with great shower and tea and coffee making facilities. The breakfast room was a fully stocked kitchen with do it yourself breakfast consisting of fruit, a choice of breads yoghurt cereals muffins croissants tea and coffee. It was very quiet considering its right on the main shopping street very near the castle and theatre with loads of eating and drinking establishments on the doorstep. We had a very comfortable stay and will most definitely be visiting again.

This is a lovely hotel. The staff are kind and helpful, the food is excellent, the rooms are very clean and comfortable. My friends and I had a lovely time here. Breakfast was particularly excellent with the food cooked to order and therefore very hot and very fresh. It is a short walk to the castle and Windsor has some lovely shops and good places to eat. Just across the road is the Long Walk and excellent views of the castle. It is also very easy to travel into London from here.

Stayed here for a night after two days at Legoland, you enter through the bar and there is a kind of reception beyond it. They tell you that there are no breakfast facilities and how to get into the hotel if you are going to be out late, but not how to get out in the morning, more on that later. They showed us to the family room, through a rabbit warren of passageways where the roof is so low that there is foam fitted to stop you bumping your head, now they do say it is a 300-year-old inn. The first impressions of the room were good, large and on different levels, with plenty tea and coffee. They tell you at time of booking that the family room does overlook the beer garden and can be quite noisy, there is a form of double glazing, but this was one of the hottest nights of the year, however, there was a fan in the room and a pint of ice from the bar turned this into our air conditioning system. Now for the problems, when we plugged in our phone chargers all the lamps started to flicker, this really needs checked. Then my partner said the carpet outside the shower room was damp, now this could have been due to the extremely loose hot tap in the wash hand basin, it was so lose you had to hold it with one hand and turn it on with the other, the water was scalding so when you held it to turn it off it burnt you, not good when you are trying to encourage your 7 year old grandson to always wash his hand. Also, there was no plug so you couldn’t mix the hot water with cold to cool it down. In the morning the more likely reason for the damp carpet was found, when you turned on the shower water went everywhere as the shower rose was old and broken, then the water didn't drain away quick enough, and the shower tray overflowed. I would have mentioned these problems to the staff in the morning if there had been anyone there, but there wasn't. The door to the bar was locked and there was a key box on the wall to leave the keys then you exited the property through an emergency exit, which led to a narrow passageway that contained the bins, delightful, then into the beer garden. The main door back into the bar was also locked and you had to work out that there was a gate that you could get out, but you wouldn't have been able to get back in if you had forgotten anything. One other thing, we put our grandson to bed early and I got a couple of drinks from the bar to take to the room, over £22 for a large G&T and a Whisky & Ginger Ale, now that is even more expensive than Legoland and I thought that would have been hard to beat!

Could and should be nice. Great location…….comfortable bed with good linen. However, the scruffy and untidy front and rear means most people would walk past, just an unattractive proposition. The scruffy paintwork outside, and in the room, may be considered a little heavy duty maintenance but the very rusty toilet roll dispenser, 3 mismatched hangars in the wardrobe and delaminating shelf (the only one in the room!) are all low cost, easy items that should have been picked up some time ago. We didn’t stay for breakfast as the kitchen is open to view from the bottom of the stairs and it didn’t fill us with confidence or comfort. No drawer or shelf storage…….so those 3 random hangars were more significant. Shame………