Ανακαλύψτε τη διαμονή σας σε Eaglesham

Bedroom spacious, but thereafter not good. King-size mattress on a double bed base meaning it was easy to roll out of bed if you ended up on the unsupported edge The duvet was sticking well out of the cover, and it was filthy and worn, disgusting. Bathroom had peeling paint, and no shaving mirror. Shower worked well, but surrounds and seals pretty mouldy. Bedside lights could only be switched on / off from one side, inconvenient The TV remote control was disgusting, filthy and worn out with no numbers visible. Absolutely thick with dust and worse. Bathroom basin not cleaned (2 night stay). Tea tray left dirty and not even wiped after first night, although was replenished. Food -greatly overpriced for below average mass produced basic food. Serving staff were reasonable first night, rubbish 2nd night. Some food cold by the time it was served. Breakfast, poorly laid out. Scoops impossible to use in the curved cereal serving bowls, picking up about 3 cornflakes at a time. Eggs tough as boots. Cracked / chipped glasses and mugs being put out for use. Hope never to return. Could be really nice with some investment, but currently the worst IHG hotel I have stayed in anywhere.

Parklands Hotel & Country Club is a hidden gem. From the moment we stepped into the hotel it was well decorated, given a wedding vibe to us. The wedding area for ceremonies and evening reception gaves you an insight of how the big day would work. It's very well structured and thought out so it flows well and no cross over with guests staying in the hotel. The surrounding area has loads of space for wedding photos/videos such as a close by woods, open grass area and the baloney at the top of the hotel for those stunning photo opportunities. Jennifer (events manager) is an unbelievable coordinator when it comes to weddings. We met up with her 3/4 times throughout the year to makes sure everything was on track and if anything needed done or changed. On the day she made my wife and I feel so relaxed, making sure we just enjoyed the day with friends and family. If there was any issues on the day I wasn't aware due to Jennifer dealing with everything. Staff all day couldn't do enough for us. They looked after all guests and if we needed anything extra they would make sure to get it. We even had a visit from the owner of Parklands which I found it very humbling and appreciated to take time out to see us. The food was delicious, not just on the day but we visited the restaurant a couple of times before the wedding. I'd recommend to go in for dinner to see how good the steak pie is. We visited wedding venues ranging from Greenock to East Kilbride and Parklands came on top. The value for money for a full wedding (90 people for us) is amazing. This is from them organising, planning, the look, great food, professional staff and a stressless experience for my wife and I. I'd recommend to go in for a look and chat, thats all it took for us to know it was the place for us. Thank you Parklands for making our wedding day so unforgettable. Mr & Mrs Grassie

The room was super spacious and clean, toilet amenities is a bit bare, so bring your own toothbrush/comb etc. The way to the hotel reception was a bit confusing but basically you have to drive all the way up to Level 3 and the entrance to the door is not sheltered so be careful of rain! After going through the door, turn right, walk straight through multiple doors, and take the lift up to Level 12 where the reception is. Actually this “hotel” is pretty big each level has lots of rooms. It’s also connected to a mall but all the more popular shops (like M&S and the grocery store) are closed so nothing much to do there. But you can drive a short while to bigger grocery chains. Overall a good comfortable stay and it makes a perfect pit stop

This hotel is stunning. My room was amazing, spotless and you can see how hard the house keeping team work. Breakfast was good. What let the place down was the service. My arrival at reception was greeted with are you checking in, no smile or good evening. I didn’t have dinner in the restaurant so cannot comment on that. I did however go to the bar at night for a drink. No member of staff to be seen at the bar, baring in mind I walked past 2 staff members clearing up in the restaurant as I walked through to the bar. Stood waiting for ages, staff member came walked right past me and went through the back, no acknowledgment. Eventually a female came and asked can I help, no apology for keeping me waiting. I got my drink and returned to my room. Staff in the morning also not friendly or pleasant, a good morning goes a long way. But one member saved them from only being given 3 stars. Ruth, head of house keeping I believe, she is wasted in this role. Although you can see how hard she works. She was the only staff member to smile, have a chat with me, asked if I liked my room etc. Her customer service standards are excellent, such a lovely, friendly and genuine person. Even her colleague greeted me with a smile and a good morning, you can tell this comes from the example Ruth has set. Front of house, bar and restaurant staff could learn a lot from Ruth. I’ve stayed in many hotels due to work and what always makes a difference is the staff. Unfortunately The Redhurst are let down by their poor staff interactions, all except for Ruth and her hard working team. She really is a star! (Apologies for keeping you back from your work, but you were a pleasure to talk to Ruth, thank you)

We had the most amazing wedding day at this wonderful venue. All staff were a pleasure to speak to and nothing was too much trouble. The day ran so perfectly and our guests commented on what a wonderful day they all had. The food was amazing, rooms were clean and the honeymoon suite was beautiful! Have to give a massive shout out to our master of ceremonies Dominic. He honestly made sure everything ran smoothly and kept us right through the day. Such a lovely gentleman and he couldn't have done more for us. We only gave ourselves 6 months to plan our day and without the help and support from the lovely team this wouldnt have been possible. From answering my questions to phoning me back after panic calling at 10pm they gave me so much advice and reassurance. We are now looking forward to coming back to celebrate in the new year!