Ανακαλύψτε τη διαμονή σας σε East Ilsley

Friendly welcome from Chris on check-in, ground floor room opens from a courtyard, noted overflowing ashtray of roll-ups on table outside room door. Room looked OK, warm, clean, and the beds were comfortable. However the bathroom was just plain grubby - shower screen needs some limescale spray and a deep clean round the base, long black hairs (not mine!) in shower tray, splashed and dusty chrome towel rail. Very sensitive shower control took 5+ minutes of constant running before some lukewarm water appeared, although plenty of hot water in basin tap. One decent real ale at bar, average menu and food, fair bar prices. Breakfast, (described as ”continental” on the phone when I booked) took some finding as the pub was locked up and deserted. When we eventually found it (none of this had been explained to us on check-in) it turned out to be a small dresser of help-yourself items in a lobby at the foot of a stair, comprising of a clingfilmed basket of croissants, a bread bin, pots of jam, mini-packs of cereals, milk in a fridge below and - randomly - a toilet roll. I washed a croissant down with a cup of instant coffee made in my room, and left.

We have been to this hotel before, but this time we saw a sign saying that swimming will incur £5 pp charge. I was gutted that I was not advised, as the receptionist said this new policy took place 2 weeks ago. BUT, when we went to the pool, the clerk told us that if you booked from a different provider (trip.com etc) you have a complimentary pass to the pool. If only we knew the first day. But really happy overall.

Approach to Milton hill is lovely well sign posted as were the disabled parking. Beautiful entrance and smelt lovely. Staying on a Secret Escapes break we were delighted we stayed in the house, room 406 . Great views of the back of the Great Park . Squirrels, deer ,rabbits and a plethora of birds . The room a good size updated bathroom was good with a sensible wardrobe case stand and equipped with iron ,hairdryer and ironing board tea and coffee and tinned water nice touch . It in places needed a little tlc but the views compensated for a bit of missing paint . Dining room with its side dining areas had great views too though again the main area is a little dated but served its purpose.. Food was from the normal menu with price adjustment if you go over the set allowance. This is by far the best way of doing it ,why other places don't do this I don't know . A word about staff they whilst obviously were under pressure maintained an excellent level of service ,attention and please take some cash down to dinner and tip good service. Our servers were almost shocked we cash tipped them saying it's now a rare occurrence. This bring me on to lost stars firstly it needs a coat of paint in places desperately the building has some beautiful features but look tired . Secondly the bar floor is a disgrace wooden floor scratched to obliteration . Seems small observations ? Yes they are but detail to the discerning guest is a huge part of a enjoyable stay . And finally the old cash chestnut . They don't take payment in cash it should be our choice not the establishment. Now a word about the spa nice pool not big with 10 people in it it felt full, steam and sauna again compact but adequate shame jacuzzi wasn't working but hey things go wrong changing room (male) too small lockers faulty .So in brief take cash, tidy public areas and I would have given five stars happily. I also would if given a” in the house” room do a return visit to do an update review