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We received an Afternoon Tea Voucher as a Christmas present and decided to book for my husband's birthday in June. Upon arrival at the hotel reception desk, we only had to wait a few moments before Donna showed us into one of the lounges where a table was set up for us by a window overlooking the lake and grounds. As it was a beautiful sunny afternoon I asked if we could have tea on the terrace. Donna apologised and said that unfortunately this was not possible so we were initially a little disappointed, however, we were still able to enjoy the view. Our selected coffee with hot milk arrived swiftly and the selection of sandwiches, scones and patisseries quickly followed. All were freshly made and quite delicious. Donna ensured both the coffee and hot milk were replenished as required and looked after us superbly throughout the afternoon. After tea and feeling rather full we took the opportunity to have a walk around the hotel grounds seeing the fish in the lake and the deer grazing amongst the trees on the adjoining golf course. All in all, a very enjoyable afternoon made even better by the June sunshine!

Did not stay in hotel but visit the pub all the time - very happy to see kitchen has reopened . The food is great, calamari and halloumi fries are lovely ! Looking forward to the Sunday roast ( only saw plates go past me on the way to tables - looked amazing !!) staff all brilliant ! 👍

The hotel is set in a very urgent situation, the price is very good for people who catch the plane. Because the special time suddenly exceeded the check-in time at the front desk. Finally, the boss came at more than 11 o'clock in the evening. Thank you very much, the hotel has a bus to the airport in three minutes. Health is a distance from the hotel but it is acceptable to stay for one night Thank you boss and trip for your assistance. I still checked in at the last night. There are stairs, no elevator, girls try not to take big boxes

My partner and I were really impressed with the Crowne Plaza at Felbridge. We had booked a spa day and lunch for 2 through virgin and they were incredibly friendly and accommodating from the start. The spa was in great condition although smaller than you may expect, the treatments were lovely and the staff very nice! The food was also a big surprise as hotel food tends to not be great, but it was amazing! Not sure but the place looks to of had a big refurb in recent times. Can’t recommend enough!

The room has no air conditioning and poor ventilation, which makes it a bit stuffy in summer. The air conditioning fan provided is a bit dirty. Dinner is unpalatable and expensive.