Ανακαλύψτε τη διαμονή σας σε Harthill with Woodall

The room /bed great, Other guests the problem, family 5 arrived 12 midnight, back & forth BANGING CAR DOORS each time, then 3.15am their car alarm goes off, night staff phoned her and her reply ”its always doing that” My suggestion you have LARGE notice outside and in rooms (as they doo at airports) Please close you doors silently as others are sleeping 24 hours -- some travelers sleep in late so it applies in day light hours too. Receptionist Katie was very helpful re where we could have breakfast and about voucher, which we bought, good value

First time having dinner and staying at a Greene King facility, and all I can say is I’m looking forward to trying other places within the chain. Focusing on The Red Lion, all I can say is that the entire stay was fabulous. The staff either at reception, behind the bar or in the restaurant were amazing and looked after us really well. The meal was gorgeous, and extremely generous. We shared starters and then struggled to finish my main (steak and ale pie). The room was clean, charming and super comfortable. The tea and coffee facilities were probably the best ones I’ve seen (apart from hotels offering proper coffee machine access). All I’m disappointed about was not staying longer… The decor gives a lovely, warm and cosy experience all over. Parking is free and has quite a lot of spaces. Traffic wasn’t an issue for me, slept like a log !

I have used this place a few times for groups. This time they really fell short. There is no one in charge. Very difficult to speak to a manager. Issues with the restaurant. Short staffed. Food was too salty. Soya sauce based dishes were not edible. No one asked when sent back unfinished if there was an issue. Only robots delivering food and very inexperience staff. Couldn't order more drinks in good time. Breakfast is buffet and is very basic. Ok. It is clean. However, for £250 a room I think that it is overpriced. Thank goodness for Trip.com much better rate 2 days before the event. Baths do not drain. Taps and fittings are loose or not finished properly. Poor customer service overall, despite having 5 rooms in our group and dinner for 10. Said they would call me back. Which they have not. That was after speaking to a man who said that he was not the manager, had only worked there for 8 weeks, yet told me that I was not familiar with the service industries! Such a shame. Will have to find somewhere else next time. Not a hint of a smile or an apology or anything to say that he would feed back. 🤷

We had the most beautiful wedding here on the 28th March 2022. I would highly recommend this venue to any future brides, the day was absolutely perfect from start to finish! Me and my maid of honour checked into the hotel the evening before and all the staff were so helpful, helping us carry things down the reception room and answering the every question I had - there were a lot! We ordered room service the evening before and it arrived hot and fast and was of an excellent quality. I feel it was very reasonably priced for the quality and I was shocked that the portion sizes were so good. I stayed in the Tang both the night before the wedding and the night of the wedding, the room is so beautifully decorated and luxurious. The bed was so comfy I had the best nights sleep - even the night before the wedding which I was surprised at! The morning of the wedding staff checked on me which was very much appreciated to see if there was anything I needed. Special thanks to the receptionists who were absolutely lovely throughout our stay! The wedding ran so smoothly, Charlie who co-ordinated our day was honestly amazing and she always made sure I had everything I needed - including a drink in my hand at all times 😂 Everyone made sure every aspect of the day was taken care of and nothing was too much trouble! The food was absolutely incredible too. The ham hock terrine was of an excellent standard, I didn’t have the braised beef but everyone said it was absolutely incredible and they had never tasted anything like it. I didn’t have the opportunity to eat the buffet but all my guests loved it! We also had the cake of cheese which was a real showpiece - so beautifully presented. Overall, our day was incredible. I’m so glad I chose Aston Hall as our wedding venue and I really wish I could do it all over again!

The manager at this IBIS was a genuine 5-Star success. He was professional, courteous, focussed and helpful. Having stayed in numerous 5-Star hotels in Japan, Hong Kong and Shanghai in the past 20 years (and trained staff at several hotels including Hyatt and Hilton), this guy would easily fit in with any one of them. He is that good. For an example of how customer service should look at all hotels in 2022, visit this IBIS.

For the price you pay The Renishaw is definitely value for money. Staff were friendly on arrival and allowed us to check in early. The rooms are a decent size and well equipped, they're a bit rough around the edges but are generally clean and comfortable and do look to have been renovated recently. The walls are quite thin so expect to hear if your neighbours snore loudly and if you're road facing you will hear it though it's not the loudest thing ever. The room was quite warm when I stayed, there is an AC unit but it seems non functioning, a fan was provided but mine was broken and we didn't return for the night till midnight so couldn't do much about it. The bed was comfortable as were the pillows and duvet, a black out blind on the window and a temperature solution would make this place 5/5, again, for the price you pay.

Lovely hotel with attentive and friendly staff. Good price and a set price for a 2 course meal as well. We chose 3 courses and the food was well cooked and presented and plenty of it. Will use the hotel again and happy to recommend to our friends.

Had a lovely stay tje rooms where nice and clean and the staff where very friendly and helpful Went and had a meal in the pub and that was lovely as well The staff where so nice and pleasant and nothing was to much for them . I would recommend this place to my family and friends.