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This stay was hindered by the lift being out of order for the 4 days we were there. The room was spotless as usual, we had a room at the rear of the hotel which suited us better it was quieter. There was quite a few inconsiderate guests this visit, it is Christmas so we expected some party goers but noisy good-night and plans made to meet for breakfast from 12.30 through to 4am stopped any hope of sleep. The other three nights were fine as usual. There was also an issue parking due to a Christmas party. Hotel patrons should have priority, perhaps each room having parking allocation would help. We will be staying again in the not to distant future as the location is ideal for us.

On Friday 8th July, we were booked for three nights at the Campinile Wakefield. We have stayed at this hotel before & whilst it's not the best, it's handy for work stayovers. Arriving on the Friday night (8th), We immediately noticed that a lot of Motor bikes were parked up in the hotel car park, not an issue apart from the fact the bikes were all occupying car bays which I felt was totally inconsiderate & we were lucky to get a space. More annoyingly, the back end of the car park was closed off for no visible reason which was ridiculous when the hotel was so busy. We collected our keys which was after 2100hrs, taking the first flight of outdoor stairs, we noticed large groups of males all over the walk ways, talking loud, smoking & shouting. Once in our room, showered & unpacked , we could clearly hear the noise from outside on the walkway below. We rang reception twice this night, the noise was unacceptable, their security came over twice. So onto the saturday night, again returning from work after 2100hrs these groups of males again outside shouting, smoking & watching stuff on their laptops. Another of our friends who was staying over, went to reception to complain, the receptionist said Security would come over, the noise continued and when we went to see what was happening, unbelievably, the Security were stood with the males, all watching a boxing match on a laptop, laughing & carrying on, when asked why the house was still going on, we were told there was only a few rounds left, not acceptable from security. We've never experienced anything like it, absolutely disgusting and no consideration for anyone else in the hotel. Returning on the Sunday evening, we noticed the males were using the closed off area of the car park to play football. No idea what goes on at this hotel but it's a disgrace and I guarantee they have lost our custom. Would we recommend this hotel, 100% NO.

All of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.

I found this hotel very clean and the staff were very friendly. I had a top floor room and had no issue with noise but there is a sign saying ear plugs are available at reception if required. Bathroom had a lovely large walk in shower but was missing a soap dispenser by the sink (wall fitting were there but no unit). Could also do with slightly bigger towels. Breakfast was lovely, and although you book a time slot on arrival, it wasn't busy and I didn't feel rushed. They have a small bar area and I was surprised when we came back from the theatre and decided to have a drink, they don't have lemonade the only soft drink option was coke or diet coke. Would happily stay again next time I have a theatre trip.

The pub and the room themselves are lovely.  We were served by a man behind the bar who greeted us with ‘what’s the name?’ He then couldn’t find the booking as he didn’t have the correct apps from which we booked through…continued to say we wasn’t booked even though proof of booking was given.  His approach changed as soon as he realised he was in the wrong, showed us to the room where we found it wasn’t what I had payed for. I booked a king size bed with two singles, was given a room with just two singles. The bathroom had hairs everywhere and hardly any toilet roll. Obviously hadn’t been cleaned and replenished. When we returned back to the room later on in the evening the room was extremely warm, tried to adjust the heating where we discovered it was only able to be changed by the bar downstairs. The bar closed at 10pm to which afterwards there was no staff on the premises. Either be too hot or open the window and have the loud noises from a main road. Couldn’t win either way.  As mentioned very nicely decorated rooms but issues throughout.

Excellent hotel the staff were helpful and attentive. Very clean room with air conditioning which was needed as it was a very hot day, with tea making facilities and even biscuits as a kind gesture. Would recommend staying here and will no doubt book in again. Bar had a range of beers and a good selection of draughts as well as spirits available to choose from. There was ample parking round the back of the hotel. Just don't forget to put your vehicle registration at check in. All in all a good stay.

Decent enough hotel, clean and pretty good value for money. Starting to look a bit tired especially in comparison to the other Ramada just down the road at Skelton Lakes Services. Decent options on the menu and prices for both food and drink are reasonable. Can’t go wrong at the price.