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Stay here on a regular basis with work and the location is great, 5 minutes from the A14 and 10 minutes from the town centre. Huge free carpark, but you need to log your registration at check in, speedy service at the reception with a great room which you would expect from Holiday Inn. The swimming pool, sauna and jacuzzi are all now available. Restaurant is a reasonable size with a decent menu and they also have BT which shows football when it’s on,breakfast is self service with a great choice.

Great price for a great place. Our room was spotless. The reception is at the restaurant, so be sure to get what you want before they close at 11pm.

Couldn’t be happier with the service I received and condition of the room upon my unannounced arrival! The gentleman at reception was very friendly, professional and accommodating, (Haroon I think his name was?) I turned up on the off chance they had a spare room, I was very lucky! The room was spacious, clean, and the building was quiet and peaceful. Will definitely stay again when in the area, was a real pleasure and an absolute bargain price. Thank you Haroon and staff at Bridge Guest House :) - Morgan

The hotel is just on the outskirts of Ipswich. The staff are very welcoming, and extremely helpful. The rooms are of a good size and very clean. The housekeeping staff cleaned our room every morning after we had gone out, which was excellent. The restaurant food is of a very high standard and there is a good choice including vegetarian options. In the bar area where it is of a relaxed nature, you can order food from the bar menu or the restaurant menu. Either way, nothing is ever too much trouble. The swimming pool, sauna and steam room are a must. My husband used the gym which was of an average size and then would come down to the pool area for a jacuzzi. Although they have the spa treatment available, I can't really comment as I didn't use the facility. If you want a relaxing time or want to visit the seaside, Felixstowe is only a 30minute drive away. There are also many National Trust houses to visit. This the second time we have been to the Belstead Hotel and I can honestly say we will be visiting it again.

To say that I was disappointed with, the Station Hotel in Ipswich is the greatest understatement of the century, the ‘hotel’ is a disgrace and an absolute hovel of a place in which I would not make my worst enemy reside at. The exterior and bar restaurant area are,at first impression good, in terms of style and décor however it soon becomes apparent that it is not very clean. However, when you climb the stairs to the accommodation this hovel of a place to stay reveals itself, the corridors and hallways are very run down and have a desperate requirement for a clean let alone a coat of paint and some maintenance. The room was awful, if I could have found another place to stay in the locality I would not have stayed it was astonishingly poor, in terms of décor, maintenance, and upkeep. This manifested itself when I noticed a hole in the wall, the ancient worn-out furniture, the stained wall above the electric heater, the lack of any bedside lighting (in fact, the only lighting in the room was from the harsh ceiling light), the television did not have an aerial therefore it only had BBC channels to watch, even though the room benefited from wardrobe yet with no clothes hangers it was rendered it useless, the hot tap over the basin was not connected to the water supply, therefore, there was no hot water, the only window in the room had single glazing and with so many gaps in the frame the cold air from outside streamed in the room making it impossible for the small electric heater to heat the room, the old mattress on the bed made for an uncomfortable nights sleep not helped due to a thin duvet and worn out pillows… I could add more... The website states that... ‘We have a selection of newly re-furbished beautiful rooms available’ and absolutely wholly an untruth, the site goes on to inform you that guests should expect ‘a comfortable well presented double room with ensuite shower. The bright and airy bedrooms at Riverside Hotel have large windows and tea/coffee facilities. All rooms have a work desk and TV, and ironing facilities are also provided. Free Wi-Fi is accessible throughout’ apart from the Wi-Fi all is fiction. A GREAT PLACE TO BE… as headlined on the website… it is definitely NOT. This is a terrible, disgusting hovel of a place to stay. The owner is delusional if he believes that he is offering guests ‘ a comfortable well presented’ place to stay however it was apparent that he does not care about that because when I presented him details of my stay he was full of excuses, could not bring himself to apologise for the inconvenience and lies told. He does not deserve anyone’s business. His attitude is replicated by the rest of the management team who also do not care about the hotel or any level of customer service. Described as a three-star hotel, it is not even worthy of being a one-star and should be avoided at all costs.

I was concerned about some of the reviews I read before arriving but I was not unhappy with my room or the service. Its true the windows dont open enough to climb out of them but you can open them sufficiently for ventilation. Some reviews said the rooms are too but mine was fine, I didnt need the fan provided. Ample teas and coffees provided. The shower was a bit dated, it had seen better days but overall I was satisfied. in places the hotel IS a bit dated and as facilities were closed I would not agree its 4 star. The staff were nice. Bar prices were high. If you want to find minor things to moan about in your room you will be able to but if you want perfection then go to a very expensive hotel. Breakfast was adequate but a bit limited. The hot food was cooked to perfection. Only 2 kinds of cereal available but I enjoyed breakfast for my 3 night stay it was sufficient. I had no trouble parking. Be aware the hotel does not have a lift so the stair climb is hard for the infirm. Room TV was very nice, limited channels. Bed was very comfortable, curtains really blacked out the room and it was really quiet even though room opposite was being refurbished. I was not unhappy with my stay - would have like a fridge in my room. Take negative reviews with a pich of salt, you cant please everbody all the time

It was excellent. In the middle of a heatwave we had an extremely cool room which needed no fans. We are more than happy to have another break there

I have lost count how many times i have stayed at the Novotel Ipswich over the past 2 years, but i had not been for 6 months. Nothing has changed, which is good as the hotel is very well located in Ipswich town centre for local pubs, restaurants and the nearby marina. The staff are very helpful and polite and the rooms are always of a high standard. My only gripe is the wi-fi is always hit and miss.

I have been looking at hotels with my father for a while, and found this hotel to be the best bang for the buck when it comes to location and facilities. Staff was absolutely professional and especially Heather was incredibly helpful when it came to suggestions for places to eat and leisure. Will absolutely stay again and can't wait to see what this place has more to offer

Firstly, the staff are absolutely fantastic. They can't do enough for you, and make you feel extremely comfortable.We had dogs with us and they also made our two dogs feel very welcome. We stayed here for a wedding, and got about 5 hours sleep in two nights, and that's not because of our party life! The hotel is right on the harbour, which is stunning, BUT, you are also right next door to which seems like Ipswich's only club, Isaacs! Our room overlooked Isaacs!! the room was about 30C inside and had NO air con! Therefore we had to have the windows open on both nights and all we heard for two nights was drunks walking up and down and the horrendous music from Isaacs. I know the hotel can't do anything about this, but at least have air con in the room so the windows can be shut and you can ignore the noise! We wouldn't return purely because of this. Gave 3 stars because as I said, the staff were fantastic but overall experience wasn't great.