Ανακαλύψτε τη διαμονή σας σε Stoke-on-Trent

Our first choice of hotel when we visit our home town of Staffordshire. Staff are friendly and welcoming, including the lovely resident cat! Room was clean and comfortable and the breakfast was served with a smile and delicious as always, with a nice selection of options. Love the fact that the crockery is Wedgwood - important to me as I was born in the potteries! 🥰 A bit of noise from the wedding party, but this is made clear on the booking, so was understood and expected. The hotel does its best to ensure guests are aware it is a wedding venue, it’s just a pity that the wedding guests don’t respect the fact that people may be sleeping when they ‘merrily’ return to their rooms. 😳 A great stay as always and we’ve already booked our next stay! Thank you ☺️

We stayed here for two nights while visiting family for a wedding. The studio room itself was fully equipped with just about everything we needed for the stay and it was spotlessly clean… I mean spotless!!! A couple of things deterred from awarding a full 5 stars. 1: The check in is done remotely and was a little bit disjointed. The photo ID sent after booking was asked for again so had to be emailed again before passcodes we’re released. No on picks up the phone so the entire check in had to be done by SMS - although response were quite quick. 2: There was no parking available on arrival and we’d been driving for almost 6hrs so being tired, a bit stiff and hungry this news was a bit of a blow especially as the listing states there is free parking. We Sent a message to the check in team who basically said if there’s no parking well there’s no parking. We did manage to acquire a space a bit later once someone moved their car. 3: Hanley (the area of SOT where the apartments are located) feels a little bit run down, although there is a shopping centre, cinema, market and restaurants /shops to visit and everyone we encountered over the few days were all very friendly and eager to help. 4: The complimentary tea/coffee etc was not replenished during our stay (yeah we know it’s complimentary but in most places we have stayed in they are still replenished daily). Still worth another visit and would definitely book again with the knowledge of what to expect.

Nisha was brilliant and made our stay extra special. Brilliant hotel. Breakfast was delicious and the staff was always happy to please .

The staff was friendly and helpful the breakfast was good. The cleanliness of the room was excellent and had a good night sleep. The only minor complaint from myself is that they closed the bar early so was unable to have a quick pint 🙁. But would definitely use again if in the area.

Excellent. I cannot thank Kevin & the team enough. I found myself needing accommodation very last minute due to my partner having an serious accident and needing spinal surgery at the Stoke Royal. Kevin went above and beyond to accommodate me for a week due to me not being from the area and needing to stay close to the hospital. Rooms clean, they have everything you need, beds comfy, lovely little place, great value for money. Really welcoming and friendly.

Lovely hotel can't wait go back the stafff wete brilliant politr and the rooms we're lovely and clean and the outside ground s are immaculate and I really look forward to booking again which will be very soon