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I was really hoping to be able to write something more positive as my partner chose this restaurant for lunch, but unfortunately the best way I could describe our roast dinner was unremarkable. The first mouthful was lukewarm, the meat was scant and thinly cut. The roast potatoes and Yorkshire pudding unappealing, the vegetables almost indistinguishable except for the peas. Presentation non-existent, although the service was good. I know it could be hugely more enjoyable - try eating Sunday roast at the Swan in Bampton, Devon - a completely different experience including the settings. I would love Trehallas to do better, I left feeling disappointed. Update the décor, so it doesn't feel I've stepped back in time. Direct the chef to serve the food hot, present the veg in separate dishes, provide extra gravy. Easy things to remedy. Customers, especially those who have travelled and come across exceptional meals, expect more these days. Trehellas are still catering for those who are happy with 1980's pub grub.

The rooms and the hotel has a luxurious feel and all is extremely clean. Love how the hotel has been renovated and kept the remains of the jail architecture. However, there seemed to be massive a lack of staff. In the bar there was only one member of staff and it took ages to get our drinks. While in the bar we noticed there were numerous people still waiting to be taken up to restaurant when their booking was half an hour before. Another night we tried to order room service (about 3 hours before room service was meant to finish) and was told that the restaurant was too busy and wasn’t doing room service. This was extremely disappointing when one of the reasons we booked the hotel was to enjoy room service. Then on our final morning we had to stand and queue for half an hour just to be seated for breakfast! You even give them a time slot you want breakfast for so they know how many people they are expecting at each time. Yes the rooms themselves are lovely but the amount you pay to stay here is not worth just that when you don’t have the facilities and staff available.

經濟雙床房太小，兩人睡太擠，一直在防止掉下床，沒睡好。 房間小了，放不開兩個24寸行李箱。 車庫進口太小，RAV4必須收起倒車鏡才能開進去。 除此之外，家庭式旅館很温馨，英式晚餐很棒，甜點也很入口。

We had a cottage booked in Cornwall for 3 nights and as the weather was nice decided to travel a day early. We booked a room for the night as from the pictures on line it looked nice. After booking we read the trip advisor reviews and were quite concerned from recent comments. On arrival we checked in and the people on reception were friendly and helpful. We had room 204 rather than a lodge. The room was lovely and clean and the bathroom was spotless. There was a large bath and good shower over it. We had a nice balcony with a couple of chairs and a table which we were not expecting. If I wanted to be really picky the carpet was slightly worn by the balcony door, it was clean so did not really matter. In the morning we used the poo and spa area which again were nice and clean. We didn’t eat at the hotel so cannot comment on the food . I would have no hesitation in recommending to friends and family and if in the area would use again

The hotel is in a suburb, the suburb of Bodmin, next to a highway service toll station, but there are few food at the toll station, just McDonald's, Subway and a Coop supermarket. If you want to go to Bodmin town for a meal, you can't do it without a car. Because it takes more than 2 hours to walk. So in theory, it should be normal to take away food. We bought food and prepared to eat in the hotel lobby, and then the front desk staff came and said that you can't eat, our place provides meals, and you can't eat takeaway food. To be honest, this is the first time I heard this reason. I'm not sitting in your restaurant, can't I eat takeaway in the lobby? I've stayed in many HIXes in the UK, and I came across this one, which was arrogant and acted like it had a reason. Other HIXes will let you use plates and knives and forks. This one will only drive people away. I thought they wanted me to buy their wine, so we bought it, and after buying it, they still drove people away. It was really annoying. Later I thought he was discriminating. Because the table next to me was eating pizza, so, see.