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Run away ! The hotel claims to be a 5 star but it is far from it. The customer is not considered as such at all. When we arrived with our suitcases around 4 p.m., there was a staff meeting at reception. We felt like we were intruding until a receptionist asked us for our passports and gave us the room key after several minutes of waiting. She tried to explain to us but the team meeting did not allow us to understand each other. The bathroom was clogged. We notified reception twice. The receptionists took our room number on a post it both times but nothing was offered to us and we had to take our showers by turning off the water several times to allow the water to drain away little by little. There was also water leaking out of the shower. The beds are twin beds so if you are a couple you are forced to sleep separately. The breakfast is industrial and after 2 days we no longer wanted to eat at the hotel. We also asked for a toothbrush at reception but there was none. In short, there is no customer service. The staff except the cleaning ladies are not Greek. The hotel is Russian. The coldness was felt very well. Fortunately, local life and restaurants 1km from the hotel are local. We were able to find dishes with fresh produce and the warmth and kindness of the Greeks. This is what made our stay enjoyable. If it were only the hotel and its staff we would have left on the first evening. There is a fee for the beach and there was a stray dog ​​on the same beach and within the hotel grounds at the swimming pool. Clientele mainly from Serbia, Romania, Russia. In summary no customer service and cheap hotel

I was staying one night in Golden Star Hotel. I chose the Hotel because I had early flight in the morning and Hotel was 15minutes taxi drive from Thessaloniki airport and also near to sea. Hotel Staff was very friendly, rooms were modern and clean, air conditioner worked fine. Room was quite small but it didn’t Bother much because I was staying alone in the room. Lounge Bar downstairs and Beach Bar was very nice and comfortable. Hotel has own beach which is quite small though. Near to Hotel There was many restaurants and tourist souveniers shops. Overall Experience was Good.

Lovely hotel in an excellent location. Staff warm and friendly rooms bedding and towels super clean. No breakfast as too late in the season but coffee shops a minute walk away. Less than twenty steps to the beach with lots of tavernas and small shops. If I could make a suggestion it would be nice to have a kettle in the room with some cups to make a hot drink. We only stayed one night so we will return to spend more time at Avra Hotel and enjoy the super beachfront restaurants and bars. Thank you to the staff for your kindness.

I am starting the second week of my stay at the Royal Hotel in Peraia, having decided after a somewhat difficult year to spend a fortnight on.my own. I have been to Greece many times, but not to central Macedonia. I did my 'due diligence , and the Royal Hotel was the only one that fulfilled all of my criteria. Over the years, primarily on business, I have stayed in some of the finest hotels in the world. The excellence of service and the value For money here, would be incredibly difficult to surpass. Regrettably the staff will have (DV) to endure me for another fortnight, next June .......

As always the Ambassador exceeds all expectations. When you leave your feel like family. We will always stay with them when we are in Thessaloniki! We have been staying with them for years and they never disappoint!

I recently stayed at the Sun Beach Hotel in Agia Triada with my husband and our 5-year-old daughter, and our experience was quite mixed. Rooms and Amenities: The hotel is housed in an old building, and it shows in the condition of the rooms and furniture. The room we stayed in had outdated and worn-out furniture, including a very old and dusty carpet. The curtains were also dusty, which is unacceptable for a hotel. The balcony was concerning as the fence moved with every touch, making it feel unsafe. There was no kettle in the room, which I found to be an inconvenience. A small fridge was provided in the room, tucked inside a piece of furniture. While it was handy to have, the fridge was quite noisy, and the constant hum made it difficult to sleep properly. One particularly unsettling aspect of our room was the door in the middle that connected to the adjacent room. It seemed to offer little soundproofing, as we could clearly hear the conversations of the people next door. This was especially unnerving at night, and it made us feel less secure and disturbed our sleep. The beds were okay, with one separate bed and two twin beds, and the mattresses were decent. However, the central air conditioning system was not functioning properly, causing issues in the hallway and at the reception area. Key Card and Door Issues: When we arrived, the key card for our room didn’t work, so we were given a regular key instead. Unfortunately, the door was extremely difficult to open, even showing marks from previous struggles to push it open. This added unnecessary frustration to our stay and made entering our room a hassle. Cleanliness and Hygiene: The hotel operates a policy of changing towels only upon request, which is environmentally friendly and reduces excessive detergent use, so I appreciated that aspect. However, the overall cleanliness of the hotel was disappointing. The pool was overcrowded, and it was clear that hygiene standards were not being enforced. I observed people with visible fungal infections on their nails being allowed into the pool, which was quite disturbing. Despite the pool area looking nice at first glance, this lack of care for hygiene was a major drawback. Service: The service at the reception was another low point of my stay. We had express check-in, but the staff did not respect the check-in hours of 14:00, nor did they honor the express check-in service. The receptionists were rude and unhelpful, which left a bad impression right at the start of my stay. Breakfast: The breakfast was decent, with a buffet offering a variety of options that could cater to most tastes. However, a significant inconvenience was the lack of ingredient labels on the buffet items. This was particularly problematic for my daughter, who has dietary restrictions. It made navigating the buffet more challenging, and I would strongly recommend the hotel address this issue for the sake of guests with food allergies or special dietary needs. Bathroom: The

We used the Hotel as stay over, as we had a early flight from SKG. The rooms where nice and clean; kids enjoyed the pool area and kids-playing area. The 24h reception was a benefit, as well as the team wich was really attendive. Price/value top!

The location of the hotel is very far from the center, but it may be a good choice for those who will use the airport. The hotel had a huge sound insulation problem. We had a hard time sleeping throughout the night. All the noise from the next room and the corridor was coming to our room. There was a constant sound coming from somewhere in the room. We guess it might be a refrigerator. Overall the room cleaning was good but I think the carpets need to be removed. The carpets were not clean, there was hair on them. The beds were comfortable but very squeaky. It was disturbing. Also, the stain on the duvet was unpleasant. The staff was friendly and helpful. We found the breakfast sufficient and liked it.