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Value for money. Friendly staffs with good service. Hotel hosts are always helpful. Strategic location. Beautiful lake view with cottages just beside Lake Toba. Food are delicious. Easy to get help to rent motorcycle. The most appreciated part was hotel gave us a warm pick up from the harbour. Weather are cold and the mountain views are spectacular. Highly recommended to stay in this well-equipped hotel.

The service takes a long time and there are many additional rules that are not included in the booking rules and customers feel like they have been cheated

Tuk Tuk Timbul is an ideal great value for money bungalow style hôtel with a mix of modern constructed and as well as traditional batak constructed bungalows, which are all ensuite and with views directly on the lake shore for beautiful panoramas. The staff are very amicable and easy to laugh with. The restaurant area is also on the lake shore with a comprehensive list of Indonesian and local stylised western food. Everything we tried was tasty with generous portions.

It's a new hotel, so there's construction going on all around it. I was very disappointed because I had to pay extra instead of getting a free upgrade to a larger room. It will be better next summer again.

We booked 2 night for standard mountain view room, we got at first floor number 18. The room was clean, there are amenities (soap, shampoo, slipper, towel, coffe, tea, sugar, etc) safe deposit box and fan too. The bed comfortable, the staff and owner is honest and hospitality, many variance for breakfast. Hotel area is clean and i thought the swimming pool no chlorine cause the water is fresh. Just improved hot water inside bathroom sometime hot and sometime cold every 5 second maybe. Overall is very good and best value

Hospitality is different. The greeting was short and sweet. I was shown to my room without a word. Breakfast is only available upon request. Room cleaning was not carried out. In short, the location is great but not difficult on an island. I wouldn't go there again book .

Everything is a little slower and grungier today as tourist-oriented Indonesia still reels from their covid shut down and Bagus Bay is no exception. Don't expect 5-star accommodations but know that the staff are kind and helpful and even those who don't speak much English will try to help you figure things out. Sadly, the Wed/Sat Batak dances don't seem to be happening even though they are still advertised. Good value budget place with some beautiful (and some dull) architecture and rooms. Bring all your own toiletries, including soap, since those aren't included. It is a popular place with both local families and foreigners and the restaurant has tasty food.

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