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Fortunately, very comfortable although there are few facilities

Wonderful place for family stay, and has own beach. Value for money

Check in is problem, we have to wait and the FO staff said, they are lack of manning. You can not say to client your minus in operation. it has to be dealt by yourself. The location of the hotel also at the side of the small brown water river. this is a minus.

My family and I stayed at Shanhai Yang Yingda Hot Spring Resort on April1-2 2017. We stayed at the double-storey villa 539. When we traveled to Anyer. We expected to see a nice beach, especially in star hotels like Shanhai Yang Inda Hot Spring Resort, but you won’t get it here. My negative review is: the breakfast buffet was poor food but ordered according to the menu and we didn’t eat anything. There is no hot water in the villa. The villa internet is poor and I had to call the front desk many times. The beach is full of rocks and corals. Positive reviews = The staff is friendly.

The place if very conducive for kids. It's not too crowded though we did go on a weekday. My kids loved it when it was low tide. We got to see some of the water holes which had corals and fish in them. The beach is protected by a natural rock-coral formation so it's safe for the kids. Breakfast buffet was very good. Staff are friendly and accommodating as well. Hopefully they'll have another promo for December!

The place is pretty good and worth it for the price, but in my opinion the service is a bit lacking. My advice is that 5S must be applied greetings, greetings, smiles, politeness and politeness so that visitors are more satisfied, not just impressed with the atmosphere and facilities😊

Very disappointing with the attitude of the marketing mother Rina who is not professional in taking care of the reports to cause unpleasant things & making it uncomfortable for us. The incident started when we rented a karaoke device of 300 rb/day from the resort when used at 22.00 evening, the hotel staff presented the karaoke time limit to death. We obey because it is a rule & so that it is not to disturb other residents, 23.00 afternoon, the hotel attendant will come again on the order of Rina mother will take a karaoke device for the reason of the rental time is out. This is what I am annoyed, there is no agreement to rent the limit until 22.00 wib & I used the karaoke device according to the karaoke time limit ... Because I was accused of disturbing other residents even though it was clearly passed from 22.00 win, I didn't. Karaoke & the two hotel officers who came to the villa know that ..... Ms. Rina, if receiving the report, check it first, check & make sure that the noise is not directly claimed & take policies that caused consumer inconvenience. is part of the asset/visa source for the hotel.