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We stayed here for just a few hours before being collected in the middle of the night to climb Ijen. It was good for the price - the beds were comfy, air conditioning worked well and the room was clean. Reception was manned 24 hours a day, so could check out at midnight. We ate at the restaurant on the top floor, which was fine. The menu wasn’t in great English and some of the western options were slightly odd - my carbonara had breaded chicken in, and pastry cheese straws on the top for some reason. The service was also a little slow for food. However it tasted nice, portions were good and it was very well priced.

I stepped on the asuperior Bungalao with a Bali carving feel, this hotel has to be upgade in terms of building, because it has been able to stand for a long time, for the facilities, well suitable for 3 stars, swimming pool, gym, karaoke etc. , for good service,friendly staff.and for the food tastes good and many choices,i found food selection from the end to the end..for a three star class hotel..

Very good hotel for a transit stop as close to the ferry terminal for the Bali crossing. The hotel spread over a large area with cottages dotted around the main hotel building. Breakfast room spread over 2 large rooms with nice selection of hot and cold food. Pretty swimming pool overlooking the Straits. Cannot comment on the dining room experience as a wedding was taken place and service was affected due to this, but plenty of other eateries in the town.

Good location halfway between the port/train station and the centre of Banyuwangi, however, if you arrive on the ferry like us Grab taxi drivers won't pick up from this area, we had to walk 200-300 metres from the port to meet our driver. Hotel is new, well-designed, very clean, with nice pool, gym, top floor lounge & bar. Room and bed were huge, very comfortable, with views towards Bali, and we enjoyed our two-night stay very much. Staff were charming and professional, we particularly appreciated Moza (I think that was her name, apologies if not correct) who checked us in & out, and also arranged the Ijen Crater tour for us including the medical check with a local doctor. Another young lady at reception also helped us book train tickets for our onward journey to Probolinggo using the tiket app. Breakfast was excellent, with a wide range of freshly cooked western and asian options, however, food at other times was average such as the salad & pizza in the photographs, and drinks in the lounge bar very expensive. We recommend taking a short taxi ride to the small restaurants on the coast near the fish market where you can get excellent fresh fish grilled for the same price as the hotel pizza, with a better atmosphere and local colour. We would definitely stay here again, an excellent hotel, great value for money including the breakfast, and we also appreciated the filtered water dispensers on every floor that removed the need for plastic bottles in the room - why don't more hotels offer such a simple way of reducing plastic? Highly recommend.

Wonderful place and Cozy. Amazing Sunrise. Swimming pool facing the sea. Quiet and Private. Menu in Breakfast Yummy.

Strategic location near the port, suitable for transit before going to Bali

We have stayed here many times, very large pool area and very large well appointed rooms, particularly the back larger rooms, quite good food at very good prices, the gardens, are lovely and extremely friendly staff. We will be back

Breakfast is delicious! The swimming pool can see the plane taking off and landing, and the open-air bar restaurant on the other side can see the beautiful sunset and the beach! There is also water smoke in the focus, which is really worth it! It’s really not expensive to spend all, but the atmosphere is very good, the drinks are delicious, but the dinner is not tried, it’s a pity ～ The room is large, the shower water is very strong, the bed is large and soft, you can sleep well if you don't hear the noise outside, there is a whole package of welcome snacks in the room is really intimate! This is the best restaurant I have stayed in Boli Island. I can really stay here all day and I will not get tired.

The hotel organize the trip at the best around Banyuwangi. The guides are so hospitable to serve everyone. Excellent value for money and everything was perfect. One of the best tours I Joined to visit Ijen and Bromo. Their tours packages are also welcome single traveller with reasonable price It is a great time for spent holiday! I am definitely recommend!

There are so much to critisize about Dialoog for booking a suite room. From the first time we arrived that we can't use too much hot water, because it only provides for two people when I was bringing 2 children so we have to wait for some time to refill the hot water tank. And for a suite they don't have a refrigerator in the room. The amenities very standard, only dental kit. The room itself so spacious, and we got the sea view which was super nice. The facilities are complete, spa room, gym with equiped tools, the infinity swimming pool also nice and clean. The surrounding view was the best! And here come the not so good part, the breakfast experience. As the biggest resort in town, the breakfast variations was very limited! Because after this hotel I moved to another hotel, Dialoog breakfast can't even compare to them. The taste wa so so. They only provide black coffee, and when my husband wanted a cup of latte we have to pay for extra price which in another hotel we got it for free. And it's standard in 4-5 stars hotel. Only a black coffee when we pay 3 million/day for a suite. They don't put the juices in jar, but as per request they poured it for us in a small glass, and the variation of juices only papaya, watermelon, and melon. Super standard food variation. You can have it all you can drink was tea , water, and coffee 😁 It was peak season and I don't impressed at all with the food. At least I was amazed by the views and the resort. So it covered my dissapointment of hotel experience. Will I come back again to this hotel? NO! It wasn't worth the price trust me, unless ypu choose this hotel ONLY for the views.