Ανακαλύψτε τη διαμονή σας σε Herzliya

hotel managment Behavior of the reception manager at the Saba Hotel in Rozhské Slovenia - Lea My name is Berman Keren and I booked a family vacation with you for the dates 25/6 - 8/7 at the above-mentioned hotel. The reservation was made in June after many deliberations when the location of the rooms was a request and not an obligation. I wanted to state that I would like to get a room near the friends with whom we went on this vacation, close to the elevator and the wonderful view from the front of the hotel. When we arrived at the hotel, I was given a room with a view of the wall of the Zagreb hotel in yellow color, very far from the elevator and facing the south side (the warmest). The air conditioner displayed a temperature of about 26 degrees, but we felt a heat of 36 degrees Celsius. And it was like that throughout our stay. The quality of the air conditioning in this hotel was very, very low. I immediately asked to change the room (I immediately sent you an email about it) when I was told by Mrs. Leah (the reception manager) that there were no rooms available, but if we paid 30 euros, they would change the room for us at the same level. Leah also offered to move to a deluxe room for a fee of 50 Euros per day. After discussion, we agreed that if a room on our level became available, we would pay 30 euros and we would move to the room facing the cooler side and it would be possible to breathe. This is how our reception went. On the day of our departure at check out, we were presented with a debt (not ours) of about 17 euros that we drank wine and ordered a food platter at a restaurant on the south side of the Zagreb hotel. I would like to emphasize that we were not there at all. I asked Leah, the reception manager, to see the payment receipt for the aforementioned restaurant and I told Leah that this is not a receipt that was signed by me, and of course I will not pay the payment, which is a debt that is not mine. Leah started yelling that I was lying and she checked everything and the debt was mine and thus shamed me before Everyone present. She also shouted that she doesn't want people like us in her hotel nor in Slovenia. I am very offended. I am a decent and honest person, and calling me a liar for 17 euros does not suit me, but the principle of justice and respect. Important to me. Leah screamed and threatened that she wouldn't let the driver (the shuttle company back to the airport) go and the whole group would stay at the hotel and we wouldn't get to the flight. If we didn't pay, she would call the police and they would arrest me Our room (which according to Leah she already checked with the waitress and Leah knows it's me). The waitress came to the reception and when she saw me she immediately said she didn't see me and I wasn't at their restaurant. Instead of Lea apologizing for defaming my name in public, and after I demanded it several times, she barely uttered the word sorry under her breath and cut off contact with me. I

I booked a room with a balcony which gave me the option to spend the evening outside. The room is nice and clean, the bathroom functional but a little bit strange being along the full side of the room. The bed is comfortable and they offer a present which, along with the room makes you feel very welcome. The breakfast offers a lot of different international options - for Europeans at first probably a little bit difficult to get the set up and how it is organzied. From the hotel it's a short walk to the very, very nice beach, so you might even use the hotel for vacation. Unfortunately I was here for business and was not able to use as much time on the beach as I should have - next time I will add another day. There are restaurants and shops in close distance to the hotel.

We've been there for a week end of May. This is a good place if you need to be around the area or you like go to the beach in Herzliya. It is a very busy area during working days and working hours. It is a high-tech center (Apple is there) and there are thousands of people and cars coming to work there. Good luck if you need to drive in in the morning or out at the end of the work day; you'll need some patience. Hotel is nice, well kept in general, but there are some issues too, as we will see. Room: our room was presented as ocean view; you can see the sea far away between the buildings in front, but that's ok; room was not very big but clean; TV was working ok; there is a small fridge, a kettle, cups, glasses, spoons, coffee and tea. They did room service every day and it was ok. There are LED ceiling spotlights but half of them were burned out in both the room and the bathroom. The A/C is quiet, works well and it's easy to control. The shower had a hand shower and a ceiling shower which was not working and the ceiling of the shower was peeling off as after a flood. Also, there was something weird with the shower: the hot water is fluctuating; it was changing from warm to very hot and back so you had to be ready to jump away not to get scalded. Breakfast: this is a very poor version of the famous Israeli breakfast. Some cut cucumbers, some tomatoes, some very unappealing cooked stuff; bread had no tool to pick-up and everybody is touching with their hands (there was guy that tried all the slices before he picked one - we were lucky to have eaten before). There are some unidentified unappealing soft cheeses in bowls, some feta cheese and a coffee machine that is running out of milk sometimes. Lobby: this is a nice place with lots of chairs, tables and places to sit to have a chat. There is coffee, milk and tea and cookies and dry fruits and even a big plate with a cake. Parking: they have a nice underground parking, clean and it even has background music, but there is something strange happening there: in the evenings and on weekends the parking is half full and most of the cars are rentals (as it should be in a hotel catering to tourists and people on business), but on work days, during the day, the parking is suddenly packed and all the cars are privately owned and not so clean either. So it looks like they are renting parking space during working hours to the people working in the area. And then, if you need to park during the day, they will tell you the parking is full and you cannot use it, as it happened to me once. So it means, that you, as paying customer have no parking even if it was promised to you when you booked your room (parking included), because they are double selling it to other people to make more money. And this is not right.

Room: Bright (in particular north facing) airy and very comfortable, daily service good. Balcony useful. Bathroom and shower good. All staff friendly and helpful. always happy to assist with large & small requests. Definitely the main reason we will return!! Lounge seating area could have more individual comfortable chairs Parking in basement a must-excellent and clean Pool area well located. Would be great to have much better dining-snack-light meal facility at pool! Access to beach - excellent WIFI in room is really poor-needs to be improved 100% Will definitely be our new base when visiting Israel - well done to all the personal!!

My husband and i booked 1 night at the herods herzelya. We arrived at the hotel around 11:30 am and the room was ready and we got an upgraded room with a view on the pool and marina ,so nice from them🙏🏼 .Check in was fast bc i already did everything on the application. Room was big ,clean,and very welcoming.view was so beautiful and relaxing (a must ) The hotel is boutique so not too much people at the pool,bed for everyone which is great. Breakfast is tasty and fresh with variety of food. It will be better if you add the percentage of fat on every cheese. Location is perfect ,on the marina 10 min walk from store and restaurant The few thing they need to improve: Closing pool at 5pm is a bit early, people are waiting the sun down to swim. Pool bar was closed so i had to go upstairs to buy food and drinks. On the hot day ice and water will be great at the pool for customers. Overall we really enjoyed our stay at Herods and recommand it without a doubt

Firstly just want to say this is unsolicited feedback :) We stayed for one night at the Ritz Carlton through a generous donation of a night of board from an anonymous donor for oncology patients. The hotel provided breakfast free of charge from their side. Having lived in Israel for many years and stayed at plenty of hotels over the years, and having stayed at many 5* establishments in Europe and the US, I have to say the service provided at the Ritz Carlton Herzlia is world class. The staff were attentive to every need, polite and friendly. The facilities are also top notch and the breakfast was simply scrumptious. Service in the restaurant was also fantastic. The hotel is located within the Herzlia Marina area where are also a range of restaurants and a shopping mall. Parking was provided free of charge as part of the accommodation. If you're looking to be spoilt and experience real 5* treatment in Israel, you should seriously consider the Ritz Carlton in Herzlia. Checkout was at 12pm which is later than most hotels in Israel (usually between 10 and 11am). We had a really relaxing time.

Excellent service, a pampering room with a good and pampering shower, a (small) pool on the roof, cleanliness, a good breakfast, in short, highly recommended, in short, everything you need from a good business hotel, I will return there