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Great hotel, worth staying again

Very good hotel for a business traveler. I was there in Hosur for 3 nights in this hotel and staffs treated me well. Rooms are neat and clean, with spacious bathrooms and all required essentials for a traveler. For a price range around 2800 including GST and a complimentary breakfast, this hotel is a big yes. Only thing to improve is perhaps if someone could speak HINDI. English speaking/understanding abilities of house keeping staffs isn't great either, so language becomes a challenge who is traveling from a different geography.

Staff was friendly and helpful. Rooms are decent. During my stay bathroom showers were not working and also had water supply problem sometimes. Over all hotel is decent

From the first entry in the room my experience started very bad... The room is like a match box size... No water bottles... stinky wash room.. Water bucket is there but no cup... No proper wifi connection... I met an interesting reception person who started marketing the other rooms worth of Rs.1500 per night which are being allotted for those who comes direct in person to the reception .. (i booked online in agoda for a single bed and paid Rs.3000 for 3 nights) ... Initially I respected him for his stammering speech (speech disorder) , but he was talking very rudely without knowing how to speak with a customer… he was telling that those who booked in agoda website for Rs.1000 will get a suite with these kind of facility only...maximum they could provide… (meaning that if you wish to stay otherwise vacate…. In that tone)… Later in the night on the first day was a horrible experience.. there was a marriage celebration going on in the 4th floor… I was staying just below one floor exactly below the restaurant kitchen and party hall... It was too noisy throughout night and was moving the things here and there, the water pressure motor sound also added to it… did not slept a bit… Next day morning I was complaining to the same Receptionist person he was repeatedly telling the same story that ”those who booked online they could provide the cheapest room like that only”.... Ridiculous.... Here I would like to conclude like this... No one can predict the room condition by seeing the show off photos uploaded by the hotel marketing.. Worthless hotel to stay…

I've stayed here for 15days and it was the best days i ever had....the service was to good and food was heaven..... They took care of us very well and even the manager Mr.Saravanan did an amazing thing by surprising on my birthday with a cake .... I was so blessed to ever come across knowing him in my journey.... Will never think twice to stay here again on coming.... Place, food and service was out of the world...

We stayed at the tree house which is called the Machan. I was horrified by the terrible way in which the rooms are kept. The ceiling of the tent roof was covered in stains and dirty. The shades were torn, black and hanging by a thread. There were rats running in between in walls and the roof. We had smell of a dead rat in our room! And they offered to put room freshner for us. what a joke! And, the rooms actually sway when the wind blows or whn someone comes climbing up the steps. Felt like a mild earthquake shaking our bed at small intervals. Only saving grace was the food which was half decent. Will not be going here again for sure. Also. It's not a resort. Different types of rooms are built in a gated community with a clubhouse. Which again was so run down. We going pieces of chapati left behind in the games room. Terrible!

The hotel has a nice lobby, bar and a small store for souvenirs. At the reception there is a capable staff, his name is Ashok,he was very helpful, checkout was easy and fast. The room was big enough, the beds were very comfortable. It is advisable to choose a room to the back as it is very noisy from the highway. Room service was adequate, cleanliness in the bathroom could be improved (greasy hinges in the shower, worn out fixtures). Air, or moisture and odor extractor in bathroom did not work. Power failure several times a day. Very positive was that we got enough water bottles in the room every day. The equipment in the gym is old and not fit for purpose, very unfortunate! The spa area was not inviting, looked unkempt and is probably getting on in years. Around the pool a few loungers, seating at uninviting tables (would have to be replaced urgently). Restaurant: Breakfast is sufficient, the staff friendly and eager, unfortunately lacks cleanliness and trained service staff. The presentation of the buffet leaves much to be desired. It was nice that they prepared a dish especially for us in the evening that was not so spicy. A NO GO: Wifi was insufficient, not acceptable for a business hotel. All efforts on the part of the hotel were unsuccessful. Even IT-staff could not fix it. Hotel hosts business and social events. Can not judge about service in this case. Overall, this place lacks good management, trained staff and maintenance in all areas.