Ανακαλύψτε τη διαμονή σας σε Kodaikanal

We are quite happy about our stay at 'Treebo Trends Kodai Kings Park' at Kodaikanal during our 3-night stay recently. We were three of us stayed in a single premium room with a double cot and a single cot. 1. The hotel was neat and clean 2. The room was quite spacious 3. The hospitality of the staff was good 4. We all liked the breakfast. Food was tasty 5. There was a water heater in the bathroom. So hot water is available always 6. They had a generator backup that would start automatically whenever there was a power failure. 7. Although we stayed from Tuesday to Friday and during off-peak period, for the tariff it was well worth the stay 8. There were very minor issues that needed attention. For the room that was allotted to us, the bathroom cloth hanger was not anchored at one side and hanging, the main door latch was off-alignment and could not be used, there was no deodorant in the bathroom, etc. But once we informed the staff, they quickly fixed all of them I think it would be good if the ***agement inspects the room after guests vacate and fixes the minor issues like those mentioned in point 8 so that when the next guest occupies, they need not feel bad about them and wait for the staff to get them fixed. After all, first impression is the best. It will certainly improve the service and give a very good impression about the hotel. We for sure will consider staying in the same hotel for our next trip to Kodaikanal. I surely will recommend to my friends.

Liked: 1) Concierge / Bell hop: Great job - Arrival & departure was very smooth by person on duty on that day 2) Front desk: Excellent team; Meenakshi requires special mention here - we were made to feel welcome even though they had a crowd around them. Check-in was swift & smooth. We were welcomed with nice warm Sukku kappi from Prithika; this was so refreshing after our 9 hours journey. 3) Buggy ride: we were taken smoothly over to our resort by Velan on a buggy & yes Meenakshi accompanied us to our room & carried our luggage up the stairs. Her room tour was excellent especially to be careful of our friendly neighborhood monkeys & that not to leave the balcony doors open. 4) Room: a. First impression – we were blown away by the lake & valley view from both the room & balcony. There was a complementary welcome bowl with many fresh local fruits, chocolates, brownie, cookies ***** with a warm well written welcome card from Shan Shajiram, AGM. As were late for lunch & early for dinner, this gift keep us satiated. b. Sink-in – furniture, doors & windows were all solid wooden; special mention on the ceramic tile art works embedded into all the dark wooden structures makes them look & feel rustic ***** with sloped, red tiled roof & matching rustic look fans. Toilet was top notch clean & bright. c. day-2-day usage – very comfortable bedding, with abundant toiletries & extra accessories already in the room. Moving around was very convenient with excellent partition design between rooms, toilet, balcony & the huge window. 5) Housekeeping: The spotless toilets, filled up snack bar, every available accessories & the best part is the towel art on your bed ***** with simple yet beautiful designs through flowers & plants was so heart touching. We in fact did not want to disturb the beautiful art that we rested on the diwan for as long as we can 😊 Priya (towel art - twin swan) was always there to help & checking us up regularly if we might need anything at all; great work from Rani, Latisha (towel art – rabbit) & Bharathi. Sorry I couldn’t remember the two great gentlemen who bought in the extra bed & more extra mattress when we complained about the hardness of the previous one. 6) Restaurant: we were eagerly looking forward to the dinner as we were famished & tired from the long drive but all that immediately vanished as soon we saw the smiling welcome faces at La Providence! All CSAs, Sr.CSAs, supervisors, captains & the whole bubbly team: a. Sanjana – Ever ready to help & always by your side when you think of asking something! b. Samuel – Ever Smiling & greeting person that will make you a smiling person as well c. Sasmita – Just let her know if you need anything & it will be there in a blink d. Bikash, Hami, Ragavan, …..The list is long & I wanted to mention all by name; the least we could do as a shout out for their exemplary customer service as their title rightly signifies! e. Their captains & supervisors require special mention as all work so very