Ανακαλύψτε τη διαμονή σας σε Kumbakonam

Stayed in Triple Bed Room. . Bathroom/Rest Room Cramped/Small. Stayed for Two Nights. After 1st Day Stay, informed the Manager to Clean the room and submitted the keys. When we returned back in the night , found the room at same status where we left, rooms, bed uncleaned and not even dustbins removed. Wet Bathe Towels not replaced in Bathroom. Later when we informed the manager, the dustbins were removed. No lifts..so had to carry the luggage to the First Floor. 24 Hrs Hot Water and AC,TV in Good Condition.

As the name suggests quality is ensured and delivered. Rooms spacious, interior well designed, restaurant great, central ac, staff plenty and well behaved, food good ( bit hot) and cheap quite cheap considering four star facility. It's on the main road few mandirs conveniently located. All good and so five star

The hotel deserves a negative rating for its very poor service and its attitude towards a problem originated in their premises. As we entered our  room no.315, there was only one bottle of water for two of us. The room boy stated that it is as per the hotel's policy. No remote was provided for ac. The ac panel was nowhere to be seen. Only wooden made grills were visible. Mind you the outdoor unit of the split ac was seen outside the window. The fan of the outdoor unit was running. After some time, we could feel the ac, though the indoor unit was hidden behind the wooden grill. In the absence of a remote control, we had to put up with the preset temperature. After resting for a while, we had gone out for few hours then returned back to the room. To our utter horror, the ac had stopped working. When we reported this issue to the reception, they had agreed to shift us to another room. We had to repack our personal belongings and shift to room no. 304. AC remote control was made available and we could set the desired temperature. Our car was parked within parking area of the hotel. Next day morning around 7.30AM we were checking out. To our utter horror, there was a long dent and scratch marks on the right side rear door of our car. Immediately, we called the staff at the check out desk Mr. Arokya Thava Selvan to see the damages himself. We demanded from him that the hotel is fully responsible for the damage caused to our car. The hotel should fully compensate us for the damage caused to our Honda Amaze car. We had shared the photograph of the damage to our car. Mr Arokya Thava Selvan had promised to speak the general manager and get back to us. He also wanted to check the CCTV footage. As we had to leave, we trusted the hotel staff and left the hotel for our destination.The very next day (16/09/2024), I called up to check with Mr Arokya Thava Selvan about the status. He was yet to speak to the general manager. He also told me that he was yet to study the CCTV footage.Subsequent days, he would not respond to calls. The hotel also did not respond to any of my emails.As the booking was done through makemytrip.com, I had requested them to take up my complaint with the hotel. Despite repeated attempts by makemytrip.com, the hotel had disowned any responsibility. The hotel had refused to share the CCTV footage too. Our understanding of the damage to our car: Our car was parked in the parking area by our driver and he was sleeping in the resting area meant for drivers. Our driver was woken up by the valet driver of the hotel around 1.30AM. The valet driver had told our driver to move our car a bit as another vehicle needed to be accommodated. Our driver moved our car a bit and went back to sleep. The damage was noticed by us in the morning. By this time, the vehicle which was brought in by the valet driver had already gone. The valet driver was also not present at the time of our check out. Our understanding is that our car was damaged by the vehicle which

The rooms were good and the staff reasonably alright. But full credit must go to Sathishkumar Vaitheeswaran for taking special care of our travel requirements. The hotel did not seem to have its own car to drop visitors. However, Satish went out of the way to arrange outside vehicles on both days we stayed there. Awesome work!!! The room service was not value for money. A bottle of Bisleri was charged ₹42+taxes. And this was not indicated by the staff beforehand. The cafeteria had many staff walking around but very less to understand and serve our requirements. One person takes the order; another person serves the water, a third person brings part of the food, and a fourth person, the remaining food. And a very strange way of making a Gpay at the counter, as opposed to the dining table :-) The kitchen is located one mile away from the veg section, and the chappatis were overpriced. Essentially a good place to have South Indian non-vegetarian food. Vegetarians have limited choices, but that is alright. No complaints. The complementary breakfast was good.

I am utterly disgusted by the horrendous experience I had at your establishment just week ago. I ordered a cup of coffee to my room, only to be served a flask containing tiny worms floating in the cup. It's beyond belief that such a repulsive incident occurred under your roof. When we confronted the server about this nauseating discovery, he callously claimed that the particles were merely paper dust from sugar bags. As if that wasn't appalling enough, upon emptying the flask, we discovered flies at the bottom. The lack of empathy and responsibility from your staff is infuriating. No one bothered to inquire about my well-being after consuming a concoction that you call coffee. Your promise to ”take action” is nothing but a hollow statement, considering the blatant disregard for customer health and safety. How dare you run a hospitality business without the basic decency to ensure the cleanliness and hygiene of the products you serve? I find it absolutely unacceptable that I had to endure such a nightmarish experience at your establishment. The blatant negligence and lack of accountability from your end are not only disappointing but also raise serious questions about the standards of your business. I de***d immediate and concrete actions to address this matter. Your negligence has not only ruined my stay but also jeopardized my health for couple of days. It's appalling that I have to express my anger and frustration in such a ***ner, but your lack of concern leaves me with no choice. I expect a swift and comprehensive resolution to this issue, ***** with a sincere and unequivocal apology. Your customers deserve better!! Also the tv cable was not checked before the room was given. The TV was not working properly at all.

We as a family had a wonderful stay at Chola Dynasty hotel. The hotel interiors perfectly captures the essence of Kumbakonam. Friendly staff, spacious room and amazing food! The hotel is situated close to Swamimalai temple. The staff gave us a map of all the temples in Kumbakonam. This is very helpful when you are planning to visit multiple temples in a day and not knowing where to start. The staff gave clear directions to nearby places which was very helpful. The breakfast buffet menu is vegetarian-friendly and primarily consists of South Indian dishes like Pongal, Dosa, Upma, Vada, etc. They also provide egg and egg pancakes as non-veg options. It was delicious! I didn't enjoy only one dish - Sugar Pongal. The taste was weird! The triple bed room that we got was spacious, clean and comfortable. It comes with an amazing shower and balcony. We weren't able to lock the balcony door. We were concerned about safety. The staff got it resolved by installing a latch before we returned to the hotel. I appreciate the efforts taken to get it resolved so soon! On the whole, I highly recommend this hotel for your next family trip to Kumbakonam even though there were minor hiccups.

super hotel in the main area food quality and price also gòod all other amenities like room cleanliness air conditioner and toilet area are good

One day stay at kingsbury. The lobby looked good and was well maintained. Food/snacks at the restaurant was good. Room was small but excellent. Bed and sheets were super comfy. Bathroom was super modern and v hygienic. Limited parking available next to lobby and an extra parking lot is 2 buildings away

Ideally located in a calm but commercial place where the famous temples of Lord Adhikumbheswarar and Lord Sarrangapani , and other temples are situated. We stayed in a Deluxe room on 3rd floor. Spacious with wardrobe and a clean restroom. Complimentary Bottled drinking water (1 number) of local brand, tasting little saltish, is provided daily. No kettle or toiletry is given. But room needs make over as walls and curtains are shabby and dirty. Staff are courteous and helping type. Unfortunately, no good eatery is found in this busy part of town.