Ανακαλύψτε τη διαμονή σας σε Castelnuovo Berardenga

Potentially amazing but very poorly managed! I stayed (I’m still here as I’m writing) for 3 days on a road trip in Italy with the family. The service before coming gave me very high expectations with pre-check-in and a nice brochure of activities to do while we are here. Unfortunately that’s not what happened, here are some of my experiences: 1. We booked 2 prestige rooms but nowhere it states that some rooms are inside the 13th century building and others are in an extension outside the main gate, the beautiful view from the pics you see in the photo gallery are obviously different. So make sure to ask when you book. 2. The day we arrived we went straight to the pools which are great for family with beautiful environment but we first ordered sparkling water and were given plastic bottles without glasses or ice. I ordered a burger which arrived without any topping like salad or sauce , we then realized that the burger was probably for another table. I didn’t care, just thought that waiter couldn’t speak English or was inexperienced but no problem we are on holidays after all. Bear in mind that the burger was something like 25 euro. 3. Breakfast- that was one of the most comical scene, the waiters looked confused, we asked for coffee multiple times after 20 min we get served a full coffee cup of espresso instead of coffee,after trying the fake orange juice from the “fresh orange juice” I asked are real fresh juice which arrived at the end where people asked us twice if we had finished, making us wanting to leave so they could clear the table. There is very little selection of fruits, very average selection of breads and the most crazy thing in a luxury hotel, if you don’t want the commercial scramble eggs you have to pay to get an omelette!!! The service was so poor I decided to cancel our dinner at the hotel not wanting to relive that same experience. 4. The jacuzzi area is closing at 7pm, so today we swam till 6:30pm but when we tried to reach the jacuzzi I was told by a lady that she closed it because she had no one to look after it. You can come back tomorrow. What kind of answer is that? 5. The mini bar & laundry service prices are just ridiculous, I ll upload it here later but from memory it’s like 12 euro to was one underwear. I went to complain to front office following another lady who was doing the same. The table next to us at breakfast were laughing about it as it was so bizarre. The facilities are amazing but at this level of pricing you expect a very different level of service.

Curina Resort in Tuscany offers a truly warm and charming experience, reminiscent of an old-fashioned hotel where every detail transports you back in time. The rustic beauty of the property is matched only by the breathtaking scenery—open views of the rolling Tuscan countryside stretch as far as the eye can see, making every moment spent outdoors a feast for the senses. The service at Curina Resort is good, with the staff consistently working to ensure guests have a pleasant stay. The front desk ladies were particularly delightful, always ready with a smile and helpful advice on local attractions. The pool attendants were attentive, ensuring we had everything we needed for a relaxing day by the large, inviting pool. The breakfast staff also contributed to the positive experience with their friendly demeanor and the excellent spread they provided each morning. While the breakfast is generally enjoyable, it's worth noting that a second coffee at breakfast is charged separately. Although I understand the reasoning—there is a complimentary coffee pot available to avoid overindulgence—it still felt a bit stingy for a 4-star hotel, where such small luxuries are usually included. The on-site restaurant offers delicious food, and while there is a policy requiring a minimum of two dishes per person, it didn't significantly detract from the overall dining experience, which was otherwise enjoyable. It’s also worth mentioning that Curina Resort is not the place for those seeking modern amenities or sleek, contemporary design. Its charm lies in its traditional style and historic atmosphere, making it ideal for those who appreciate an old-world feel. Overall, Curina Resort is a delightful choice for those seeking a tranquil escape with a touch of old-world charm, supported by a team of genuinely caring staff. The stunning views and serene environment make it a perfect Tuscan retreat.

This hotel is wonderful. From fantastic views to wonderful bedrooms - a true heaven. If you are looking for a remote hotel with pretty much everything this is the place for you. The view is spectacular from the breakfast view to the hotel staff. The service was absolutely first class. Each member of staff was exceptional - so helpful and knowledgeable and always with a genuine smile. My small changes - the breakfast was very good but we stayed for a week so the same thing got boring. I wouldn’t expect to pay extra for eggs and pancakes, for me I would expect that in the price. The general prices are expensive. The place is very remote so you do need a car to go anywhere. The pool could be a little warmer but the pool is kept exceptionally well and is clean and beautifully located. The bedrooms are perhaps a little small but well equipped, cleaned well and very comfortable beds. The food at the Tuscan restaurant was very good but very pricey. Great views again. All in all we had a fabulous time and it was a super place. Do take bug spray. There are lots of mosquitoes.

Siamo un gruppo di amici attempato e abbiamo prenotato il pacchetto che comprendeva il cenone dell'ultimo dell'anno. Siamo rimasti tutti entusiasti a dir poco! Bellissima struttura in un castello del 1200. Cucina eccezionale sia le cene normali che il ”cenone”! Una colazione con un'offerta e una qualità veramente ottime. E poi il personale tutto, di una gentilezza e cortesia come raramente accade di trovare!