Ανακαλύψτε τη διαμονή σας σε Castelnuovo del Garda

Arrived here from Milan with the family via a rental car. **Check-in:** We may have missed the check-in process, thinking we could check in at our hotel directly. However, there is a main reception area in the resort where you need to check in prior to going to your actual hotel. The reception/information desk at your specific hotel is primarily for information purposes. **Room:** The room was clean and served our needs. I wouldn't class the room as fancy, but it was well tended to by the staff, who always greeted us with a friendly smile and a ”good morning”. The bathroom was clean and practical, though the lime green tiled floor reminded me of a 1980s bathroom back home. There was a free safe in the wardrobe. The hairdryer in the bathroom was terrible; you'd have more wind and heat from someone coughing on your hair to dry it. **Parking:** There is plenty of free parking at the resort. We parked in the underground garage of the Parc Hotel. Another guest asked if I had seen anyone around a nearby hotel car park, as her car window had been smashed and her bag taken. How true this is, I have no idea. Use the more secure garages provided if in any doubt. **Shuttle:** There is a free shuttle that goes from various locations in the resort. It is free of charge and runs hourly throughout the day. It stops at certain times for the driver to have dinner etc. (I assume). It drops you at the nearby town centre of Peschiera. **Pools:** The outdoor pools do not require hats, but the indoor pool does. The pools are clean and very child-friendly. There are quieter adult pools too. We stayed at the child-friendly pool located between the Parc Hotel and the Lagoon pool. The slide and other features are good but appear to only ever be on in the afternoon when a lifeguard is present. **Supermarket:** We used the local supermarkets to stock up on bottled water to save us from using the contents of the paid minibar in our room. **General Info:** We used the QR code at the info points to gain access to discounted tickets to Gardaland Resort. You still have to pay 7 euros to park there on top of your ticket. All-inclusive: We met a family who opted for this option at the Parc Hotel and could only use their wristbands at the Piano bar or when the ad-hoc bar next to the Parc Hotel info point opened in the afternoon. They could NOT avail themselves of the all-inclusive package at any other bar, as they were informed these were sublet to different companies. Something to consider.

Beautiful structure at first glance you are enchanted, it feels like living inside a fairy tale. Children are put in the foreground with continuous entertainment shows and games. The swimming pool is large and beautiful to look at. The rooms are themed.

We stayed for one night as a family of 4, while visiting Gardaland. Pro's: 1. Great location - easy 5 minute shuttle ride into the park in the morning. Can leave your car in the hotel carpark (but see below). 2. Fantastic room - they are themed. Kids loved the jungle theme on the walls and ceiling, and the treasure hunt (puzzle to solve in the room). Nice layout for a family - effectively two bedroom areas separated by a bathroom in the middle. Reasonably modern bathrooms, and rooms have aircon. 3. Breakfast room is also themed (egyptian), and buffet had a nice selection. Kids were very happy. Con's: 1. The pool / resort part of the hotel closes very early in the season (which wasn't clearly telegraphed in our booking). It was still very hot, and we had no pool. Worth checking before you book. 2. Shower in the bathroom is tiny. 3. We saw at least one car broken into in the hotel carpark - so beware of leaving valuables in there.

We would highly recommend this hotel. It is clean, comfortable and quiet, with spacious rooms. The breakfast is well appointed (the cappuccino is amazing!), the room and bathroom are nice, the beds are very comfortable and the housekeeping staff does an excellent job of cleaning the rooms (not a speck of dirt anywhere) and making sure there are more than enough towels for a family of four. Most importantly though, the customer service is exceptional at this hotel. The management and staff all went over and above on making us feel very welcome and at home at this hotel. They are extremely hard working and it is apparent they all take pride in providing exceptional customer service. Every person we met at this hotel was friendly and helpful. We would highly recommend this hotel for anyone visiting the lake garda area.

The hotel is very comfortable and quiet, with all the attractions of the area (Gardaland, Movieland, Cavour water park and generally all the localities on the lake). Excellent room with cleaning, digital TV, air conditioning, two-step parking included in the price. The night if you don't want to get too far there is a pizza restaurant under the b&b with a 10% discount for those who have the room. They are very nice and gentle owners. We hope to come back