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This is one of those rare hotels where everything is perfect. The location is perfect (4 min drive from the airport and 7 min to train station). Everything is modern, amazing design, latest technologies in the room. Huge space in the bathroom and the room (we even had a tub in the room). You can also buy some drinks from the fridge if u arrived late and thirsty. The mattress is molded to your body (not old style). We interacted with 3 employees, they are all very nice and speak perfect English. Breakfast is good. Remember you in Italy, so no hot items, but at least it's not just pastries. Some cold cuts of ham, turkey, cheese, boiled eggs, bread, yogurt, croissants, muffins, donuts and more cakes, juices, cereal. And the little area for breakfast is so beautiful and cute. View is amazing. And the most important everything is sooo clean (its hard to get from me 5 stars for cleaning, I'm super picky). Tips: if you are a light sleeper, bring ear plugs, you can hear the planes and the church bell. If you arrive late (like we did after 11pm) the shuttle from the hotel is not going to pick u up. You can take official taxi for 15 euros. There is no Uber (we waited 15 minutes) no drivers were found on Sunday morning to go to the train station. Hotel called for us some other taxi and they charge 20 euros for super short drive.

Great service, Francesca went out her way to make my brief stay ever so more enjoyable. The room was very clean, large and well appointed, the breakfast was fresh and comprehensive, the coffee was really good

I arrived into Bergamo airport at just after 1am, the taxi drivers outside were like sharks in a feeding frenzy on the poor unsuspecting arrivals...I went to the front of the line of cars as is usual practice, the driver asked where I was going and then started shouting out to the other drivers, pointed out another car and told me to go there..as a woman travelling alone I am careful..I told the driver there was already someone in his car...turns out they pack you in ! Three of us, me the first drop, 2 minutes later and we arrive at my hotel, 20 euros ! Minimum charge apparently ! What a con ! Opened my curtains the following morning after no sleep due to air con set at a boiling 22 degrees! The airport is directly opposite the hotel across a major road ! The next day I walked to the airport up the road via an underpass (I wouldn't have done this at night on my own but a man checking in at reception had done) The room was basic and drab, decorated...I use the phrase lightly...bland and hostel like ! No pictures, old,tired and dull furniture...depressing...oh and NO TEA TRAY ! In the small fridge which I was amazed had been inserted into this awful room devoid of any personality or comfort, had one can of coke and two bottles of water...priced at 3.50 euro each ! I did mention on check out my displeasure of the missing tea tray and the lovely receptionist informed me the standard rooms don't have tea trays, I paid £142 for one person for one night without breakfast ! I honestly believe a tea tray is a basic requirement, also at least one bottle of complimentary water, I have self catering places and provide all of this ! I will not be staying in this awful place again.

The restaurant’s meals and rooms are quite comfortable and tidy, exceptionally clean, and although it is an old meal, it is very flavorful.

The experience is very good, the reception is very warm, the environment is very good, the drinks in the freezer, snacks are free, ha, I can’t believe it →_→If next time, I will choose here, but the airport to the hotel is still quite a twist. The taxis didn’t pay the meter. Several drivers asked whether the hotel was in Bergamo or out of Bergamo. As Luca didn’t provide detailed information about the city area, I thought it was close to Bergamo Airport and I thought it was in Bergamo. As a result, the driver sent us to an apartment, and then to the hotel, which was equal to the price of a double. The taxi cost 50 Euros, which is the most uncomfortable point.

Very central hotel to the airport and near the motorway.

Quiet, comfortable and warm

This hotel are thieves, after booking me and my girlfriend to stay for three days (she’s not from Italy). when we presented at the Hotel Città Dei Mille for the check-in they told us that we need a “super green pass” (we’re vaccinated 2 doses and we had a negative PCR covid test) . They told us to access the Hotel Città Dei Mille you need to have the third dose, but the Hotel Città Dei Mille didn’t tell us this before coming neither the booking website it wasn’t written anywhere we checked many times in front of them. so we looked for another place to stay, when we asked for a reimbursement the Hotel Città Dei Mille said they don’t reimburse FOR NON PRESENTATION. Shame on you Hotel Città Dei Mille Bergamo Lombardia Italia, this not a good customer service at all if you have economic problems don’t take it from your client’s pocket. The reimbursement amount we asked for was just 200€ Have a nice day