Ανακαλύψτε τη διαμονή σας σε Montego Bay

My self respect dropped a few notches after staying at this hotel. This place is garbage! There were a large number of issues. I only gave it one star because there was no option to give it zero stars. Firstly, when we arrived, the hotel told us that ******* had not sent over our reservation that we made three days prior. They sent us away bag and baggage into Montego Bay with nowhere to go. I reached out to *******, who reached out to the hotel to confirm our reservation and we returned and checked in. we checked in because we had nowhere else to go. The following are just some of the issues that we have with the hotel. Electrical outlets didn’t work, wiring was sketchy, the toilet didn’t flush, the TV had no reception, there was no laundry service as indicated in the hotel services online. We asked and we told that there was no laundry service that day because they dry the clothes and it was raining. The bathroom door didn’t lock and it fell open when you tried to close it zero privacy for taking a shower or using the toilet . there was a gaping hole in the balcony door where the handle used to be. Air conditioner was either on or off (so you were either freezing or roasting). The ceiling fan didn’t work. There were no light fixtures, just bulbs sticking out of the wall. There is no smoke detector it was pulled out of the ceiling and you can see the wires (see picture) There were multiple light switches. We had no idea what they were for because they didn’t seem to do anything. There was an ironing board, but no iron. Housekeeping came and handed my husband a random brown tray and said it belong to the room. She laid it on the fridge, and we realized later that the reason that it was there is because there was a leak around the bulb in the ceiling and it was dripping down into the fridge where by the way, we are unknowingly charging our phones. In summary, I do not recommend this place I recommend that you stay as far away from possible. I don’t know who are these 10 out of 10 ratings on other sites and I’m pretty sure that it must be staff or the owners..

The staff was quite friendly. Simple check on process. My room had a great view and my bed was comfy. It was quiet and relaxing. One thing I would want to see is soaps in the bathroom and a more thorough cleaning process in the shower.