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It is a well-known inn where you can bring your dog. There is a dog run near the inn, and there are two types, one for small dogs and one for small dogs. Although it is quite shallow, there is a footbath for dogs outdoors. There is a shooting spot for dogs at the front desk, and there are also snacks for dogs at the shop. Although it was such a time, there were unexpectedly many guests, and there were many people with dogs as well as my home. I feel that it is kind to dogs. However, I think it is difficult for customers other than those with dogs. The animal smell you feel when you enter the inn. It will be hard for those who are not good at animals. The room is large enough. There is also a shower booth for dogs. However, although I think this is like each other, the animal smell is amazing. Furthermore, since only the smoking room was vacant, it was double with the smell of tar. You shouldn't put your dog on the sofa or bed, but the bedspread had a lot of hair from the previous guest's dog, which was already on the sheets. The pee smell around the bed was also terrible. This is just a matter of guest etiquette, but I think it is better to give strict attention not only at the notice but also at check-in. The bath is so wonderful that it cancels it out. You can enjoy many kinds. You can also use the bath of Soraniwa of Kita, a sister facility. I think the food is buffet style and the taste is average. I saw a child talking loudly and sticky in front of the food, so I couldn't eat much. After all, I would like you to thoroughly call attention to that area as well. It's a valuable inn where you can bring your dog, so I'd like to go there again, but I hope these have been improved ...

I was worried when I read reviews that the cleaning was insufficient. Cleaning is really insufficient when we actually go! Dust piled up over the bed and on the legs of the table, and scraps of paper fell under the table. The corpses of insects in the outdoor pool can't be helped depending on the time of year, but the tissue was sunk in the indoor pool, and the hair loss in the washroom in the large public bath was amazing... When I visited three years ago, the underground Asoboya was also full of dust. When three people stayed in a standard room, they seemed to put an extra bed in, but after dinner, the mat that was used as a sofa was covered with sheets to make it look like a bed. It's very narrow, about the size of a semi-single bed, and I think it's uncomfortable for men to sleep in. The comforter looked unsanitary with a reddish-brown cover that looked like it was worn out, and in the end, three people slept on the bed. Even so, the swimming pool and giant flying squirrels in the outdoor facilities are all fun for children, so if you can close your eyes to how to clean to some extent, I think you will enjoy it. I conquered all the flying squirrel family course, fun course, and long zip line, but the family course was too easy for 2nd grade 😅 I'm glad I just took the fun course.

Located about 50-minute drive from Toya Lake Onsen Street, it is all the way up hill toward the direction of Lake Shikotsu. My rental Toyota GPS can not locate the exact location of the hotel so I have to reply on my cell phone GPS. You have to drive through a small bridge to get over to the other side of the road where the hotel is located up on a slope. On the first look, how could they built such an enormous building on the slope ! There was a tour group checking in when we arrived, but check in with the reception is still fast. We stayed on the high floor where there is a lounge with a massage chair for guest use. Our room is a deluxe suite western + Japanese style, enormous in size, and very comfortable, looking over the river and hill. Two twin beds, sofa, Japanese style living room, closet, big powder room, bath, and toilet. It is one of the nicest rooms I have ever stayed in Japan. The onsen is again enormous. Very big indoor bath, with different taste such as apple. Outdoor onsen is again enormous, with tens of different ingredients in each smaller bath tub. Example of taste are honey, lavender. One of the most diversified onsen I have ever visited. When it comes to dinning, dinner or breakfast, it is a big let down. Both quality and choice is not up to my expectation with the beautiful onsen the hotel provides. However, the restaurant itself has a very nice environment, spacious and bright, and green outside. Overall it is a nice hotel to visit with reasonable price.

This is the first use. Stayed at my wife's birthday celebration. 3 Ｆ Japanese-Western style room with open-air bath in the East Building. I arrived earlier than 15:00 at check-in, but he passed me to the room early. When you attach the car, you will leave the car to the person in charge. You can see Lake Toya from the room. The large communal bath is located in Nishikan 3 Ｆ. There is a little distance, but it was saved because it was on the same floor. There is a sauna, so first go to the public bath. It was full, but it was vacant and enjoyed the sauna slowly. There is a water bath of ２ and one is a jacuzzi type. It has an autorouryu and can be put in 8 people. The clothes in the hall are separate types, and separate pajamas are also available. Supper is a French course. Other reviews said that the amount was small, but we were quite enough. There are plenty of alcohol and many types. After dinner, go to the second large communal bath. I also got Ochazuke from 22:00 and went to bed. Enjoy the sauna in the morning and have breakfast. Half buffet that can be selected from Japanese and Western. We choose Japanese food. The buffet is also ample for us on a plate with freshly cooked new rice and autumn salmon. It's delicious no matter what you eat. The smoothie was also delicious. The staff were overseas, but they were very good at customer service. Good room, good food, good spa, good service and great satisfaction. Thank you for your wife's Poot casually giving me a birthday celebration message and present with white chocolate for dinner dessert. It was an inn that I definitely wanted to use again.

Hotel fill with activities for all ages. We went in a big family group of 14 pax ranging from age 9 till 80 and everyone loved Toya Sun Palace. Kids and teens enjoyed the wave pool in the water park where there were Stingray and Flamingo buoys to use free of charge and during the time of our stay there were 6 slides opened. However there was additional one bigger slide which required to pay a 500 yen extra if we’d like to use and they would give us a 4-6 pax buoy to slide down and this 500 yen extra was for 50 minutes. The place that our 6 kids (9-18 years old) enjoyed the most was the Game Center Arcade with variety of games for everyone. A big thank to the Japanese man who was on duty the night of our stay (12/4/2023), he was very kind and very generous and because of him we had the best experience ever in playing games at the game arcade. Sorry we didn’t catch his name. The onsen here was very good especially the outdoor onsen where we could enjoy the onsen while over looking at the beautiful Lake Toya. We stayed in both a Japanese Modern and a Western Modern and the only difference between them was the Tatami vs Carpet floors. Rooms were standard Japanese style room and were big enough for 3 in each room. Dinner buffet was good with an all you can eat Hagandaz ice cream and we all loved there Japanese steam eeg (ไข่ตุ๋น). And for breakfast buffet the food was ok for me since they didn’t provide yoghurt and not many varieties of vegetables salads however we were stunned by the beauty of Lake Toya scenery. Anyway my son and daughter loved Toya Sun Palace so much that they wish to visit again soon. We really enjoyed onsen and the Game Center plus a Ping Pong room so much and it was an unforgettable experience for all of us. Thank you Toya Sun Palace ❤️