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Very nice staff and stunning view from the room. The open air hot spring bath inside room was incredible. Good dinner and breakfast. The only point is that the hotel only provide shuttle bus to Sapporo but not to Toya station.

This is the first use. Stayed at my wife's birthday celebration. 3 Ｆ Japanese-Western style room with open-air bath in the East Building. I arrived earlier than 15:00 at check-in, but he passed me to the room early. When you attach the car, you will leave the car to the person in charge. You can see Lake Toya from the room. The large communal bath is located in Nishikan 3 Ｆ. There is a little distance, but it was saved because it was on the same floor. There is a sauna, so first go to the public bath. It was full, but it was vacant and enjoyed the sauna slowly. There is a water bath of ２ and one is a jacuzzi type. It has an autorouryu and can be put in 8 people. The clothes in the hall are separate types, and separate pajamas are also available. Supper is a French course. Other reviews said that the amount was small, but we were quite enough. There are plenty of alcohol and many types. After dinner, go to the second large communal bath. I also got Ochazuke from 22:00 and went to bed. Enjoy the sauna in the morning and have breakfast. Half buffet that can be selected from Japanese and Western. We choose Japanese food. The buffet is also ample for us on a plate with freshly cooked new rice and autumn salmon. It's delicious no matter what you eat. The smoothie was also delicious. The staff were overseas, but they were very good at customer service. Good room, good food, good spa, good service and great satisfaction. Thank you for your wife's Poot casually giving me a birthday celebration message and present with white chocolate for dinner dessert. It was an inn that I definitely wanted to use again.

Hotel fill with activities for all ages. We went in a big family group of 14 pax ranging from age 9 till 80 and everyone loved Toya Sun Palace. Kids and teens enjoyed the wave pool in the water park where there were Stingray and Flamingo buoys to use free of charge and during the time of our stay there were 6 slides opened. However there was additional one bigger slide which required to pay a 500 yen extra if we’d like to use and they would give us a 4-6 pax buoy to slide down and this 500 yen extra was for 50 minutes. The place that our 6 kids (9-18 years old) enjoyed the most was the Game Center Arcade with variety of games for everyone. A big thank to the Japanese man who was on duty the night of our stay (12/4/2023), he was very kind and very generous and because of him we had the best experience ever in playing games at the game arcade. Sorry we didn’t catch his name. The onsen here was very good especially the outdoor onsen where we could enjoy the onsen while over looking at the beautiful Lake Toya. We stayed in both a Japanese Modern and a Western Modern and the only difference between them was the Tatami vs Carpet floors. Rooms were standard Japanese style room and were big enough for 3 in each room. Dinner buffet was good with an all you can eat Hagandaz ice cream and we all loved there Japanese steam eeg (ไข่ตุ๋น). And for breakfast buffet the food was ok for me since they didn’t provide yoghurt and not many varieties of vegetables salads however we were stunned by the beauty of Lake Toya scenery. Anyway my son and daughter loved Toya Sun Palace so much that they wish to visit again soon. We really enjoyed onsen and the Game Center plus a Ping Pong room so much and it was an unforgettable experience for all of us. Thank you Toya Sun Palace ❤️

The hotel is well located, 800 metres from the bus station and on the lake. The room was very comfortable and was very comfortable and was very comfortable. The hotel was very comfortable and was very comfortable. The facilities were pleasant, with a comfortable restaurant with breakfast and dinner, both of the buffet type with a variety of options. The hotel is located in the centre of the city, and the hotel is located in the centre of the city. In short, a great place to enjoy a pleasant stay in Toya Lake with a good quality/price ratio. The only negative thing is that there is only one outer onset, something small and the use of which is intercalled being one day for women and the next for men.

I have to say that this is really a great memory. I went there at the end of 2019. The room I lived in was facing the lake. I got up in the morning and looked out the window and I could enjoy the lake view directly. There were buses outside to reach various attractions. The hot spring environment of the hotel is very good, soaking in the outdoor soup can also enjoy the snow while soaking, this is really a rare experience. It is highly recommended to go to the leisurely accommodation of Lake Toya and the people who soak in the soup.

When I arrived at the hotel, I was surprised to find a welcome drink and sake, but it was delicious. The room also had a massage machine, which was very useful to get rid of the tiredness of driving. The young man Nakai was very polite and cheerful, and I felt calm. Middle 々 While there is no pet OK hotel, this hotel was a time when my dog was staying with me, so there was a dock run and I couldn't get a family tour group 々. Speaking of luxury, I wanted to stay for a few nights. Thank you to all the staff.

The experience was somewhat satisfactory however the property is a bit old and not so well maintained , furniture is old & dirty and the room is stinks with cigarette smell. The design of the room is bad the location of the toilet right at the entrance door. The beds arrangement was not practical and user friendly to any occupants. Wey inconvenience to access and is small. The beds are too low and pillows are small. Generally staff service is satisfactory and acceptable. The great point of this property is that it has an awesome location and beautiful landscape outside and Great Lake views. Food is normal but the queue line is a bit unorganised and have to look into it though the outlet ambience is good.

I had an exceptional experience when I stayed at this hoel. The onsen was one of the highlights—spacious, clean, and incredibly relaxing. The dinner buffet was outstanding, offering a wide variety of delicious dishes that catered to all tastes. The food was fresh, well-prepared, and beautifully presented, making it an absolute treat. Additionally, the management and staff were top-notch. They were attentive, professional, and went above and beyond to ensure all guests had a comfortable stay. Their dedication to excellent service truly made a difference. Overall, this hotel exceeded my expectations, and I highly recommend it to anyone looking for a high-quality and relaxing stay.

We decided to spend one night in Tōya-ko on our way down to Hakodate and It was definitely worth it. Not only because of the beautiful scenery but also thanks to this hotel. It is definitely an old hotel, but in my opinion, it only added to the ,”traditional Japanese” vibe of the place. The room was very spacious for our family of 2 adults and 2 kids, and it was such a pleasant change to other new and modern yet very tiny hotels we normally stay at. Breakfast was excellent, with so many traditional dishes to choose from. And the onsen right in the hotel is another big plus. I'm not a huge fan of the onsen myself, but I absolutely loved the cave looking onsen and the one located outside. The whole hotel kind of reminded me of Ryokan. But what is hands downs the best about the place, is the view you get from your room, which is spectacular. The view of the lake Tōya and Mt Yōtei is simply breathtaking.