Ανακαλύψτε τη διαμονή σας σε Kisela Voda

really nice hotrl！ the only one double tree in Macedonia，really good place！

I have been at hotel Russia three times. This is a good hotel. Service is good. But last time I've been there, I tried to call reception from room phone about almost thirty times, and it did not work. So I went to reception to talk to receptionist for what I nedeed, and at the end when I told about the room phone, he did not care at all, but he was trying to find a non sense reason. So I recommand to the hotel staff to be more responsible with clients.

I am writing to express my deep disappointment and frustration regarding our recent experience with your hotel. Weeks ago, we made a reservation for a room at your establishment, and we were explicitly informed that the reservation was non-refundable and non-cancellable. We diligently planned our trip around this reservation, taking into consideration the policy that was communicated to us. However, just one hour before our planned arrival, while we were en route to your hotel via bus, we received a message notifying us that our reservation had been canceled and that there was no longer a room available for us. This sudden change left us in an incredibly difficult and inconvenient situation, as we found ourselves in Skopje in the middle of the night with nowhere to stay. This situation is unacceptable, and we are deeply disappointed with the lack of professionalism and reliability displayed by your hotel. We had counted on your hotel for a place to rest during our stay in Skopje, and the last-minute cancellation has caused us significant inconvenience and discomfort. We urge you to review your reservation policies and improve your communication with guests. Such experiences can be highly detrimental to the reputation of your hotel. We expect a full refund for our canceled reservation and extra reimbursement for expenses related to booking a new room. We hope that you take steps to ensure this doesn't happen to other guests in the future.

The hotel calls this an apartment which is a very generous description — it was more of a hotel room with a kitchenette in it. The air conditioner worked fine, and the fridge was nice to have. Or major issue was that the room stank of smoke, despite there being a no smoking sign. The sheets were not very comfortable, either. The staff were very friendly and helpful, however.

Really spacious and pretty apartment. Walking distance to city center along the river. Easy check in. Just the toilet wouldn’t flush well when I was staying.

I would definitely recommend this apartment as it has the best location. 5 minutes away from the bus terminal and walking distance to all the tourist attractions in the city. No amenities but we don’t need any need for it. It will be good if the bathrooms are kept a little cleaner especially in the shower .. the tiles needs a little hard cleaning .. and they do not provide drinking water unless upon request.

I just want to express my sincere gratitude to the hostess, who was really kind and generous during my stay in Skopje. She welcomed me with a lovely smile and a kind heart. Moreover, I needed to leave early in the morning and her breakfast was fantastic - it set me up for the day and ensured that I was not starving on the bus! Honestly, Silvana is a lovely person and I cannot recommend her enough! Dr. Steven Crawford Grundy