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Okay overall,the details below are a quick reflection of a somewhat disappointing stay. The pros; Bright new hotel close to amenities, shops etc just around the corner. Comfortable bed and pillows. Friendly and efficient front desk staff. Water and ice machine on each floor. Good wi fi. The cons; The room was cramped with insufficient storage,we lived out of a suitcase for 5 days! Insufficient hanging and t& coffee, fridge right next to clothes. Not enough space for 2 people to access their clothes. One bedside table for 2 people where the USB charger is and insufficient sockets to charge phones, camera etc. No wall hooks to hang bags/ jackets,no place for shoes. Sound proofing wasn't sufficient,we had noisy neighbours who disturbed us for 3 Disappointing in a new hotel. Housekeeping left the balcony door unlocked every time we returned each day, leaving the room a security risk. Housekeeping moved and rearranged our personal toiletries mixing our toothbrush and razors. Housekeeping knocked off our tablet we had left charging and broke the usb charger lead,our tablet was also found with a small crack,this happened on the last day they entered and we didn't notice until after we checked out. Housekeeping switched off our fridge one day,and after a long day out on return we had warm beers! Room was hot,the AC is controlled centrally and switched off in the day,its not available until late. Housekeeping didn't close the curtains to help keep the room cool. Breakfast is the usual fare and they didn't offer anything outstanding. Whilst they attempted a 'special' each day it really wasn't special,eg croissant with spinach and cheese,and porridge! Specials should be Maltese and include the ingredients to inform in case of allergies, food wasn't labelled and even juices weren't always labelled we had to ask. The toaster wasn't always switched on,and staff were very slow to clear plates. It was under staffed at breakfast and by 8am looked dessimated with many messy tables not cleaned or cleared. Whilst we enjoyed Malta there are many hotels to choose from which are better priced,this hotel has so much training to undertake with their staff to improve standards it will take time. Our room didn't look anything like in the photos on this site. We used this as a base because its not the usual 4star Marriott,and didn't spend alot of time in the hotel.

ENG I don't know anything about this hotel but passing underneath, some boys threw water at us from the balcony, laughing, making videos of us [we are minors] and insulting us (for the hotel: I left some photos of the room, the one with the towels, day 14 July) MAL Saya tidak tahu apa-apa tentang hotel ini tetapi lewat di bawah, beberapa budak lelaki membaling air ke arah kami dari balkoni, ketawa, membuat video tentang kami [kami di bawah umur] dan menghina kami (untuk hotel: Saya meninggalkan beberapa gambar bilik atau yang bertuala, hari 14 Julai) ITA Non so nulla di questo hotel ma passando sotto, dei ragazzi ci hanno lanciato dell'acqua dal balcone, ridendo, facendoci dei filmati [siamo minorenni] e insultandoci (per l'hotel: ho lasciato delle foto della camera ovvero quella con gli asciugamani, giorno 14 luglio)

Location is perfect, near to a bus station from where you can travel all around the island. It is in the quite area and 10 min walk to a sea, and nearby is a supermarket for all you need with a afordable price. Service was extra, always polighte and ready to help and at your service. They also have a great area around the pool for relaxing and really enjoying. Fot this kind of money erverything was amazing.

Really lovely hotel. Clean. Great location. Close enough to all the great attractions and shops but far enough from all the noise so you still get a great night's sleep. Fantastic service from everyone at Hyatt from the receptionists (Ben and I didn't get the name of the lady who worked with him but I think it may have been Laura?) to the doorman Hoque. Would highly recommend. PS lovely sunset from the 11th floor where the pool is

The location is far from what I expected. The hotel it’s self is in the middle of a shopping mall, with amenities such as the pool and restaurant the other side of the mall. The area is bang in the middle of the night club strip, full of party goers and cheap bars and clubs. The area stinks too! But if you’re visiting for a week of drinking, I guess it’s the place to be?! However, being a small island, using bolt taxis, we managed to avoid the area completely and get to nicer areas with ease. The hotel it’s self is clean, modern and spacious. We went in September, off season, so we never had trouble getting a sun bed at the pool, but it is small and I can imagine in peak holiday period it would be a night mare! Charts music playing at the roof top pool, so it’s not the relaxing type, more for young people and day time drinks. Indoor pool basic. No jacuzzi or steam room/sauna ect which I would expect. But quiet and more relaxing vibes. The staff were pleasant and cleaning staff were attentive. Breakfast was the same every day, basic but enjoyable. With pastries, fruit and full english. I can’t really fault the hotel it’s self, other than it being based across two wings. Just the area in which it’s located let’s it down really. It’s for young party goers really. That modern, urban type of hotel. Karen, the trip representative at the hotel was awful. She seems polite and helpful ect, but didn’t care about the guests. She sold us a compete lie. Recommend the Fernandez boat trip and I won’t get into it but it was nothing like she described and was terrible. She tried to push the hop on, hop off bus on us. And was rather rude when we decided not to take it. We asked for recommendations for what to do instead and she said if we don’t go on the bus we may as well do nothing but stay in the area, what a load of rubbish!! Hope this review is helpful. From a 23&25 year old couple, wanting a holiday where we could explore Malta but relax within the hotel.

Very nice hotel with great customer service. Dealt with Malcolm and other than speaking 3 to 4 languages he’s capable and pleasant to deal with. I suggest getting into the club since it has a nice breakfast selection and aperitif. I imagined a better experience in the rooftop restaurant but the best thing they have is the view.

The bistro is very nice and elegant. The good attention at all times from the staff stands out, they are very cordial, helpful and always serve you with a smile on their face. Also in terms of food and drinks compared to other accommodations I visited in the same area, I notice that the level is higher, abundant and well served.

The hotel is amazing. From the moment I stepped into the hotel till I checked out, the service was impeccable. Mara, the customer executive at the reception, was extremely friendly and helpful. She pointed out important tourist information on a map for us (restaurants, bus stops etc.). In fact, she recommended places to visit, time of the day to visit etc. as well. It was indeed very helpful. The location of the hotel is extremely convenient. Bus stops nearby, Paceville is walking, Sliema is walking, Valletta 30 mins door to door by bus, grocery shops a stone's throw away, host of restaurants nearby. Our room was huge, with a nice balcony and a decent view from the 8th floor. The room was cleaned daily by the room services folks. Impeccable job. The room had a smart TV (if you want to watch Netflix/ YouTube etc) The ground floor had a snack dispenser and a sitting area where you can sit and eat probably, if you order in. Overall, amazing experience, value for money, highly recommended.