Ανακαλύψτε τη διαμονή σας σε El Marques

Ok place for a quick business stay. Bar and restaurant were severely understaffed. Quality of food is mediocre at best. For every one of the four days of our stay, we had to request an additional towel. One day we had to request shampoo. One day the room was not serviced at all. If rooms in a hotel are ”non-smoking” , then the policy should be implemented. I didn't find it so conveniently located from the old city center. With the local traffic it would take 30 mins. There is literally nothing around it other than highways and a Starbucks half a mile down the road.

We were given a room, we were given the key and when we accessed it, this was already occupied and we broke into the privacy of another family. It is unconceivable that they have this type of error in a hotel because it risks guests or their property. We had to apologize to the other guests and go down to make the complaint with all the baggage so that we were allocated another room unoccupied. The bathroom was very comfortable and was very comfortable.

A good choice for pleasure or business trips, in the staff this trip was because of celebrating my birthday and the staff of the hotel leave me a very personalized and pleasant surprise in my room, the facilities are always very Clean, excellent customer service, varied breakfast buffet and in an accessible time range, check-in and check-out timelines very comfortable and accessible.

The approach to the hotel is nice. The bell boy was available to pick up my luggage. As I checked in with the 2 young women at the front desk, I asked if I could make a shuttle reservation for my early flight the next morning out of QRO airport. The receptionists, both of them , told me that the hotel did not have a shuttle, but that they could make a taxi reservation. I specifically stayed at the Domun Hotel because it shows on its web site that it has a shuttle. The receptionist told me that she could book me a taxi for 1500 pesos. Yes, I correctly typed the amount she quoted me. When I told her that I would then make my own transportation booking via Uber, she then quoted me 1000 pesos. By then, the bell boy came and realized what was going on, and told me in English that the hotel has a shuttle available for its guests. I made a reservation with him for a 4am pick up. I then paid the receptionist, after requesting to show me exactly the amount she was charging my credit card, 500 pesos. She was actually expecting me to sign the charge without showing me the amount. Something is seriously wrong here. The room was perfect, very clean and the bed was comfortable. The shuttle driver was right on time. With no traffic, it was a 20+ drive to the airport. I probably would not stay there again. The checking in was unpleasant and felt dishonest.

Hotel bien pero hacen cargos extraños después del check out, como decir que faltan toallas al final del hospedaje, fuimos 4 huéspedes y el hotel dejó 5 toallas, la quinta toalla nunca se usó y al final de la estancia hicieron un cargo argumentando que faltaba una toalla?, incómoda situación, no volvería a este hotel

Near the hotel is a large shopping center. The hotel is in the rich area, the security environment is very good, and the shopping malls on the side are very convenient to buy food, clothing and accommodation. The environment is good. The location is a bit remote.