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It was our biggest disappointment that we choose to be stayed at this hotel. The only area that it looks nice is the lobby area. The lift is looks broken. The wallpaper in pealed out. As we reached our floor, the entrance of the block was with rubbish everywhere. Then we were provided with a room that with dusty and has musty smell. Tv wasn’t working. Bedsheet had dirty stains. Even the budget hotel has telephone in the room and WiFi. But this resort doesn’t have one. So I have walk back down to complain at the Front Desk. Lucky enough the technician came and tried fixing the tv but failed. So I asked if we can change room, he did assisted on that. But the story doesn’t ends there. Thinking now things will get better, we moved. The room condition was much better but this time, the air condition was not producing cold air. Lucky we had the fan working. During shower period the drainage wasn’t working, which begins to flood. Jacuzzi worked but it produced dirty stuffs or stains which only later after we had our shower we realised!! The next day, the breakfast was served at outdoor areas which was covered with flies and it was very disgusting to eat there. We couldn’t even have our coffee and tea in peace. When we spoke to the Supervisor in charge, he said things are like that here, perhaps we could fill up a complain forms that is at the Front Desk!! That’s all we get for sharing our feedback?! Hair dryer wasn’t working, I went to the Front Desk to ask if they can provide another hair dryer, the response I get “you have you use what you have it in your room” ! How can we use a spoiled Hair Dryer?!! I had to seek again and only then it was provided. Overall the service sucks! The environment needs major repair! And the authorities needs to look at the food hygiene!! It was the MOST WORSE HOTEL I HAVE EVER STAYED!!

Overall it's good, cost-effective, and the surrounding supermarkets, shopping and dining are very convenient

The room is clean as expected. Will be back in this hotel again.

Fast check in & check out. Room was clean & bed comfortable. I booked the room with bathtub. Kids enjoyed the bathtub well. Water pressure was good. Hotel location strategy. Can get fast food, convenient store, hypermarket with walking distance. Everything was good.

Booked our stay during school holidays and lucky for us, we get a discounted rate for our stay. A bit late during check in due to a lot of people. It's not a big deal for us since the staff were friendly and courteous. Located just beside Morib Beach but the beach itself is not accessible from the hotel. Very large pool to cater the guest and our kids do enjoy their time in the pool. Spacious room and cleanliness is top notch. Mini bar with tea making facilities also available. Our superior room consist of 1 queen bed and 1 single bed. Very comfortable bedding. They also do daily housekeeping. Breakfast start at 7 a.m. with local and fusion varieties. The foods on during our second day were amazing. Recommended based on our experience.

My visit here was disappointing. I booked Amverton Villa (most expensive) room and it was in bad condition. At first glance it looks great until you really take in the villa, only then do you notice how badly it needs maintenance. The rooms have weird brown stains on the floor and some curtains was also dirty. The panes on the windows and etc was dirty. The pool was clean but I doubt they did anything other than scrape fallen leaves out of the pool. Which is scary considering the covid virus. The hotel is severely under staff. The same staff is working multiple different chores and because of that their services are very slow. The most disappointing is the activity. I booked this place because it was deem as very kids friendly hotel, however they had failed to inform us (and in their website) that the Kids Fun Zone was closed due to covid restrictions (odd how that can be more dangerous compare to shared swimming pool). Kids AVT, bike ride and etc is very expensive and it's rate is not worth it. Not to mention the AVT bikes + the AVT path looks very badly maintained. Because of that there was hardly anything to do while we wait out the rain. The convenience store is closed too!! The next town is 10km away. We actually drove out to get some basic stuff because the store remained close even after 10am. Another disappointing thing is the TV + Internet service. They advertised the facility but none of it is working properly. We called the technician to fix it but they failed to solve anything. We had no WiFi + TV service that is unwatchable. Thank god the jacuzzi was working and clean. The breakfast buffet was OK but again they insisted on serving their guest, only one staff to serve alot guest standing in line to get their food. On our second day hotel guest share breakfast buffet with golfers (tournament event) that alone had the place packed with people and covid sop is forgotten. Should have separated guest and golfers. The second day the food choices were better. If good side was the staff were very friendly and they helped us out regardless of the slow service. I understand covid had bashed the tourism industry and many people lost their job. Maybe this hotel is still on recovery period. The hotel needs a serious do over maintenance. And please inform properly in your websites which services in currently unavailable. Another thing to note is that the theme park is not located at the waterside Hotel + villas, its actually at the Riverine Hotel & Suites, so book that one if you want the theme park. Also that hotel is newer maybe the place is in better condition.