Ανακαλύψτε τη διαμονή σας σε Durian Sebatang

We booked through Agoda 2 interconnecting deluxe rooms and left a special remark that this request is crucial as we have toddlers with us and a maid to accomodate as well. We received a confirmation that this request was approved. Upon arriving, we were shocked to be informed that the rooms have been given to others and there were no other interconnecting rooms available. Despite the confirmation, seems the management there dont really pay attention to it. However, upon talking further to Ms.Dalilah the front desk staff, we suggested to upgrade our room to 1family room and remain the 2nd room as a standard so we could accomodate all our kids in our room and leave our maid in another room, all of these with no extra cost to be incurred. Dalilah was very calm, composed and was very supportive, she called her superior and got us what we requested as we were not at fault for their ignorance. I would like to say thank you to CikDaliah who was very professional. Keep it up. Cheers :)

The location of the hotel was ideal as it was nearby to the places and restaurants that me any my family wanted to visit and wanted to dine in. Also like the layout of the room as it was good for a family of three. The price of the room was also reasonable since due to the hotel's location. Didn't really like the layout of the bathroom as the shower area will wet the toilet seat and also the other part of the hotel. Cleanliness in the bathroom could also be improved as well as there were some water marks on the mirror and also the toilet door inside the toilet area was not really cleaned properly. Had issue with the hairdryer as well as there was a defect with the hairdryer that caused it to emit smoke smell from the hairdryer & had to get it replaced with another one.

you will probably never end up here unless you are with locals, or on your way to pangkor or further beyond but in an unassuming town, rivertel is a gem offering a nice, clean, quiet, comfortable stay. the hotel is quite new and tucked between a quiet residential neighborhood and a main road. the building has a rooftop area where you can rent for events. there is also an onsite restaurant. and the town is adorable, has its own version of leaning tower of pisa.

Happy with the facilities, good location. Reasonable price. Good location. Friendly service. Room size is big and spacious. Breakfast is standard and affordable. Menu is good. Ambiance is good and overall it's has a satisfied enviornment

Room generally clean but housekeeping will not be done daily unless you inform them before hand.. some of amenities in room not working well and only a small table placed in room. should be a bigger table and towels are sparing given got to exchange old towels for new when there is no need for it. Iron hair dryer and kettle should be placed in room instead of requesting for it at reception upon check in. The coffee machine near the reception is not working most of the time and need servicing all the time. no enough styrofoam cups made available at the coffee machine run out everytime and never replaced fast enough and room cleaner staff do not know how to make a bed properly.. do not recommend this hotel highly just before average standard

A very satisfying experience

The location is easy to find with plenty of parking in front of hotel. Parking is at own expense. The family size room fits 4 person easily. Clean. Water filter available for free.

Very comfortable stay. Staff are efficient and friendly. Nearby coffee shops have good choices for breakfast. Unfortunately haven’t tried the food at the downstairs cafe,which saw a lot of customers. Would be better if can provide good sitting area for guests.

No food provided, but no worries for distance to shops and eateries are so close and plenty. Nice environment. Parking is first come first park basis,so if you come back late, you need to look for parking at neighbours house.