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Complete facilities and high cost performance

The room is ok. the econ is ok. only the econ remote 1 of the room cannot be used. the bed lamp 1 does not turn on. The bathroom is clean. There is no bath soap. (Even if there is a little, it can only be used by 2 people) Kitchen items are ok It's just that there's no gas tank. It's hard to cook. As for the swimming pool, One problem is strict service for those who rent there (husband fighting with the pool keeper). if possible service for tenants there. there is flexibility in terms of use. But whatever is the best homestay service.

Staffs are friendly to assist during check in. Hotel location is convenient to go buy things. Just the swimming pool not inside the hotel but need to drive a short distance to a club house. Overall is good.

The Four Points by Sheraton Desaru Hotel offers a luxurious and inviting ambiance, providing a comfortable and welcoming atmosphere for guests. The well-designed interiors and thoughtful decor contribute to a relaxing stay, making it an ideal choice for both business and leisure travelers. The hotel staff excels in providing top-notch service. From the front desk to housekeeping, the team is attentive, friendly, and committed to ensuring guests have a seamless experience. The prompt and courteous service enhances the overall satisfaction of the stay. The hotel opened in 2021 also impresses with its extensive range of amenities and facilities. The well-equipped fitness center, swimming pool and sauna services, and on-site dining options add significant value to the overall guest experience. Whether guests are looking for relaxation or convenience, the hotel caters to a variety of needs. Overall, the Hotel stands out as a reliable choice for those seeking a blend of comfort, excellent service, and a well-rounded set of amenities in desaru area.

Had a little issue with checking in but was resolved so overall is still okay. The exterior looks a bit rundown, but given the price, I can't expect much. Value for money if staying with a huge family. The interior is pretty decent, but will be better if the rooms have TVs as well...

Was staying at top floor giving us spectacular view. The room is spacious & clean, more like a homestay rather than hotel. We stayed 2 nights, there was games organised by hotel. It was so fun! There are 4 restaurants , 2 with alcohol served, and 2 without. The price at the Teratai restaurant is quite good with reasonable price. We ordered grab food, the rider send directly to our room instead certain hotel which we need to pickup at lobby. Downside is the distance to water park (im staying at block Q) is quite far, and due to tooo many people, the pool water is not so clean 😅 But dont worry as we still can play at the beach behind lobby or another 2 big pools 🤩 Will be staying here again? Definitely!