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I had never eaten in this beautiful hotel, except for a nice lunch long ago. It was 1 January and try to find more. The family hotel. It was just looking in the big room but with some help we found a pleasant table near the window. It cost some difficulty to draw attention from the service but the food was fine. We had a vegetarian dish, and both were good, and the portions were also of a sufficient size, and the price was not countered.

Great staff, great location. Bikes for rent- about 30 minutes into the city. Open shower as soon as you enter room which I didn’t see the point of and shower floor became very slippery when soap or conditioner was used- be careful. Rooms lovely , bright and airy. We made the mistake of leaving windows open and I was bitten by mosquitoes all over my face so better to keep closed. Room service was efficient- food was ok. We had stayed at Ghent vdv the previous night so had high expectations- it wasn’t as good but it was ok. Breakfast was ok. The most important thing was that staff were amazing, couldn’t have been more helpful. Really enjoyed our time in Groningen and would stay again

Very large hotel. Spacious room and bathroom with bath, separate shower and toiletries. Sliding door gives access to shared outdoor space (balcony). We had food in the bar and we really enjoyed it, reasonably priced. Pool table and dartboard in bar area but slightly tucked away. The pool and wellness facilities are free and really well maintained. Very clean and lots of choice: salt sauna, herb sauna, Finnish sauna, hamam, infrared sauna, foot baths and snow shower. Towels are provided and there are free lockers in the changing rooms. Changing rooms are not mixed. Enjoyed our stay.

Stayed here for 2 nights at the end of august. It a nice hotel with an excellent terrace lokated at the Paterswolde lake. You can rent a bicycle. It’s nice biking around the lake or to the centre of town (15 minutes by bike). Rooms are clean and spacious and breakfast is OK. Covid measures are clearly visable and well maintaned. 1 of the advantages of covid is that, if you’r in time with reserving the pool, you have the whole indoor swimmingpool one hour for yourself. There are only four people allowed at the same time. In summary. Good place to stay. If you intend to do al lot in the city centre you may want to take a hotel downtown.

Horrible service. Unhelpful and quite frankly rude. I had emailed the hotel to say that we would be arriving after 11pm for check in. I received a polite reply that said, ” That is no problem”. I continued to keep the hotel informed va email once we left Amsterdam. They did not inform us that there was a fesival in thier town and that it would be difficult to get to the hotel. After driving around for an hour and asking several people, I phoned the Hotel directly. The man who I spoke too was the most unfriendly, unsympathetic and unhelpful person. He basically said that it would be impossible to get to the hotel and that he could not help us. When I pressed for more information, he suggested I park the car anywhere that I can find a place and walk to the hotel. When I asked how far away we were and how long it would take to to walk to the hotel, he laughed and said that it would take us all night. Very disappointing and disheartening when we had 2 rooms booked and paid 691 euros (345.50 euros per room; 1 comfort double and 1 comfort twin). We arrived approximately 15 minutes later (around 3am!). I explained that the service was terrible in getting there. They tried to blame it on all the drunk people at the festival when in fact, the service from the hotel was unsatisfactory. The rooms were comfortable and breakfast was good (at the restaurant across the street) but we were only there for a few hours. The service of the staff in the morning made up for the unacceptable, rude, unprofessional and unhelpful man from the night before. He should not be working in the tourism industry. Disappointingly, this was our first time staying at this hotel and it will be the last. Which is a shame as we like to support small, family run businesses. I do not recommend staying here during the weekend that we stayed in June. We were there for the MotoGP and will stay elsewhere next time. I suggest you do the same.

Check in isn't on the ground floor, but not an issue. Check in was quick and staff were very friendly. Room I was given was down on the ground floor. On entering my room, first thing I immediately noted is that is was right next to a footpath as somebody walked past my window, so you need to keep your window closed and curtains drawn for privacy (the only view was a building site wall anyhow!). The other thing that I wasn't impressed about is that the entrance to the hotel doors were open, as was the door to the ground floor rooms, so anyone could just walk in and gain access to the room doors on the ground floor, probaly on the upper ones too as there was no lift access control, so from a security point of view I thought that this was exceptionally bad. I departed early the next morning and it was still in the same condition of open doors, so clearly like this all night. Room itself was typically Dutch, small enough to fit what was in the room with very little extra space, very compact. Electrical sockets was an issue and I ended up having to unplug a floor lamp to get a socket to use. Bed was comfortable enough, and shower was nice and hot. Had dinner there (Thai Curry), but the place is far too ostentatious for what it is, all I wanted was curry and rice, not all the flowery fluffing that came with it. Was actually quite nice but in reality a very small portion. Was ok for one night stay but would have eaten elsewhere had I stayed longer.

Very nice, except the Wi-fi kept dropping, very annoying. Room was good for one night's stay and comfortable. Breakfast was good. Liked that the hot items in the pans has glass tops so you can look inside w/o having to lift the lids. Otherwise, the items are pretty much the same as other hotels, except we had sausages also.

It was terrible! If I call about bowling around the afternoon because I read you can't book online and if you check out that everything is full, I want to ask if it's really like that. They told me on the phone that this weekend is not busy and that there's a free place to bowl. And even if it's full, they'll find a different solution, so yesterday we arrived, We want to go bowling can't be full, next day Sunday it's full, and massage can't be all booked. We were not the only one, there was also a family with 2 children, lady, I think the manager or something like that (a little older short hair with a glass) very unconscious she told them - full is full, you're sorry. What answer is that? The father of the children wanted money back because there was really nothing to do with kids . They pay almost 700 e for a weekend with children and they can do nothing because there is no place, but they pay for it? ! The manager says she only has six places to bowl and what? The evening I ask again what solution they have, because if I call, this is what they told me phone, she says she can't do anything! If I know, I would never come here. There are four places in Preston Palace and everyone can bowl even in the weekend there is never such a problem. I am so disappointed that it was really a waste of money. We're riding 200 km to go alone to the pool? Truly, if you don't want bad experience, don't go here, choose another hotel where they're going to treat you as you deserved.